Welcome! We’d love to hear from you! If you have a specific question about your account, please select “Contact Support” in the right sidebar.
112 results found
Make comments made by allies stand OUT
Right now I am mostly aware of my allies making encouraging comments via e-mail. I'd like to actually see them on the site. But to see their comments I have to scroll through my own activity (sometimes a depressing activity) and carefully investigate if any of the "comment" links have become little links that say "1 comment" this is a very small difference. I don't want to see what I have done nearly as much as I'd like to see if someone had anything to say about it. I wish that comments were automatically expanded and made to stand out either via 1) avatars, indenting, a color background... SOMETHING that would make them POP out of my activity without my having to feel pathetic hunting for something that often isn't there.
Right now I am mostly aware of my allies making encouraging comments via e-mail. I'd like to actually see them on the site. But to see their comments I have to scroll through my own activity (sometimes a depressing activity) and carefully investigate if any of the "comment" links have become little links that say "1 comment" this is a very small difference. I don't want to see what I have done nearly as much as I'd like to see if someone had anything to say about it. I wish that comments were automatically expanded and made to stand out…254 votesunder review · 16 comments · allies · Admin →
Can't add allies
Fantastic game! Trouble is, not only can I not access the forum, but I also can't add allies: neither facebook nor email invitations work!107 votes14 comments · allies · Admin →
Facebook Invitation Broken
When I click the invite through facebook option I receive an error. After that, it eventually loads facebook as a regular page inside of the invitation window.90 votes5 comments · allies · Admin →
Ability to add allies to reach out to who don't have to join the game directly
I'd really like to be able to list people as an ally and keep that separate from having them have to join the game. Like a REMINDER that "these are people I can reach out to" - partially because one of them is my mom who doesn't have email (and doesn't want to have email - I KNOW).77 votes
Hah! I think we all have relatives like that :D It’s a totally legit point I’ll keep in mind as I design. Obviously for business purposes we like to get as many people into the game as possible, but there are always going to be those for whom the game just isn’t working/isn’t fun/isn’t what they want to engage with, and that doesn’t mean they couldn’t still be perfectly legit allies to someone the game DOES work for. Hm hm hm! Excellent point; thanks for bringing it up.
A Better Way To Get Allies
I've had a lot of difficulty bringing an ally into the space with me, and the one that eventually did hop on when I was signing up never logged in since. I'm wondering, is there a better way to get users connected to allies? Maybe even allowing people who are doing the same power pack to connect with each other and share encouragement?69 votes
Check-In Reminder / History
It would be awesome if accepting a Check-In from an ally actually did something. Once accepted, it seems to just disappear into the ether. It would be great if there was a reminder, maybe on the ally page, right below the name of the ally who scheduled the check in.
In general, I'd love to have a history of suggestions... but I think I put that under another request ;P53 votes
Is there a way to make some of your quests private?
Is there a way to make some quests private, since it would be nice to keep some quests private or just make some allies privy to.40 votesplanned · AdminSuperBetter (CEO / Founder, SuperBetter) responded
This is planned for one of our upcoming dev pushes – but realistically still a few months away. :)
Could you please add the ability to message allies!
It is really difficult to get to know your allies if you can't message them! Please add this basic functionality to the site! Thanks!39 votes
Thanks so much for your feedback. We’ll keep this in mind for future development, but in the meantime I’d like to suggest that you use the SuperBetter Community to keep in touch with your allies. You can create a private group there that will allow you to talk to each other. Please email me at jessica [at] superbetter [dot] com if you’d like help setting one up!
More flexibility in inviting allies.
It would be useful to be able to find aliies in the system via Secret Identity or Username, etc. Some people who know each other online in other forums (e.g., HealthMonth, which I belong to) are struggling to connect with their buddies in that system...since not everyone is willing to divulge their email address.
To connect in SB becomes a very klugey process indeed. I have posted an enquiry on the forum too find out the way to do this..but no response.
Many people involved don't use Facebook (not everyone does) so that isn't an option.
Thank you.36 votes
More interaction with Allies on mobile app
It would be great if it were possible to give suggestions or generally interact more with Allies using the mobile app. Having Allies and helping each other is a great social motivator, but most of these features are only available on the website. Those of us who only or primarily use SuperBetter on our phones could really benefit from more options for working with Allies through the app.32 votes
Ally dashboard: the shadow task never updates
Whether I like items in my ally's activity wall or not, whether I comment or not, the ally dashboard always shows the shadow task as incomplete for the day.32 votes7 comments · allies · Admin →
This is a known issue – we’re actually working on redesigning how allies work, and when those changes are released, this won’t be a problem :) Stay tuned!
I can't seem to find the way to remove certain Heroes from my Ally section.
I have two Hero's there that are inactive accounts, and I'd like to remove them because they are a distraction and also seem to be negatively influencing my "rock" status.
Thanks for any feedback!32 votes8 comments · allies · Admin →started · AdminSuperBetter (CEO / Founder, SuperBetter) responded
We’ve started work on this and expect it to be released in the next week or two.
Clicking on links in activity takes me to... activity?
I have to check and see if this happens on my activity page as well but when on my ally's activity page I sometimes click on bad guys or power-ups I don't know and expect I will go to the page that explains what they are... but instead I go back to the activity page. D'oh!28 votes3 comments · allies · Admin →
I absolutely love this app, and I certainly buy into the science that third party support "Allies" is crucial for any person. I think many users would benefit from some sort of 'anonymous ally' system, where users seeking similar (or complementary) SuperBetter-ness could give mutual encouragement, giving the option to maintain a level of privacy in one's personal life.28 votes
Add ally from facebook broken
There is a bug with trying to add an ally through facebook. The webview either sits at the progress bar screen or gives an error.23 votes3 comments · allies · Admin →
Facebook Ally invitation problem
I requested several allies through Facebook, and none of those invitations are showing up on my pending invitations list. The invitation I sent by e-mail does show up. I did manage to connect with one ally on FB who was already on SB. But I can't see anything about her when I try to 'check in.'22 votes
Make a clear invitation link to get allies.
Make a clear invitation link to get allies.
Right now you can either invite by email or facebook.
I'd like to ally with people that I don't want to share my email or facebook with. I'd like to be able to copy and paste a specific invite link that I can post in the right forum topic after my description and the desorption of my objectives.21 votes
Ally login and tasks in app
My primary use of the app at the moment is to support a hero as an ally. It is frustrating not being able to do the ally tasks from the app and have to log into the website.20 votes
I'd like to see quests that are made for allies, basically things to do together, or just the ability to make any quest a shared one - for example taking a walk to relax together when people can't find enough motivation to do so on their own, and then the quest is marked as done only when all participants have marked it as done.20 votes
Interface for allies seems simple enough, but none of my allies can figure it out.
My allies aren't as technologically proficient as I am. None of them can figure out the game interface. I think they may need a few more directions!19 votes
Thanks so much for your feedback. We know the ally interface needs work, and it is on our list for improvement. If you have any specific suggestions, please let us know! Thank you!
- Don't see your idea?