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AdminSuperBetter (CEO / Founder, SuperBetter)

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  1. Timezone Error Resets Power-Ups, Quests, and Bad Guys at Wrong Time

    5 votes
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    under review  ·  1 comment  ·  SuperBetter Feedback » mobile app  ·  Admin →
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    AdminSuperBetter (CEO / Founder, SuperBetter) commented  · 

    Dave,

    Sorry for your frustration. We've had a fun time tracking this down because it is only happening to a few users. The detail you shared in your suggestion was information we needed. We're actively looking into it.

    Cheers,
    Mike, CTO of SuperBetter

  2. PLEASE make this game available online not just iphone

    18 votes
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    1 comment  ·  SuperBetter Feedback » editing/UserExperience  ·  Admin →
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    AdminSuperBetter (CEO / Founder, SuperBetter) commented  · 

    HI Gabrielle,

    The game is available online at http://superbetter.com. Are you having trouble using the online website?

  3. Facebook should not have to open after already authorizing the app.

    17 votes
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    4 comments  ·  SuperBetter Feedback » mobile app  ·  Admin →
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    AdminSuperBetter (CEO / Founder, SuperBetter) commented  · 

    Thanks for the comments everyone. In attempt to fix this we updated to Facebook's new SDK, which seems to solve the original issue but introduces the new bug (or feature, depending on who you ask) that Cara has. The work around is to delete and re-create the current device Facebook account via the iOS Settings. -Rose

  4. My ally suggested a check-in but there is nothing on the site!

    4 votes
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    6 comments  ·  SuperBetter Feedback » allies  ·  Admin →
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    under review  ·  AdminSuperBetter (CEO / Founder, SuperBetter) responded

    Hmm. That’s incredibly peculiar. What happens if you change the last part of the URL while you’re at your Secret HQ to be /suggestions instead of /secret_hq (I think that’s what it is, might be slightly different). That is the hard link directly to your suggestions page. Does anything show up?

    OLDER RESPONSE——
    On the left hand side of your secret HQ, there should be a link that says SUGGESTIONS (in the same place as the links that say ACTIVITY, QUESTS, ALLIES, etc). When you click that, you should be able to see the suggestions. Let me know if it’s not working!

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    AdminSuperBetter (CEO / Founder, SuperBetter) commented  · 

    Mitch - just replace /activities with /suggestions :)

  5. Method of undoing

    195 votes
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    under review  ·  7 comments  ·  SuperBetter Feedback » editing/UserExperience  ·  Admin →
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    AdminSuperBetter (CEO / Founder, SuperBetter) commented  · 

    Adding confirmation to Epic Win is already implemented in the mobile version (which isn't out yet, I know - but soon!) and we're looking to add it on the main site as well.

  6. Editing account details failed to function

    8 votes
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    5 comments  ·  SuperBetter Feedback » editing/UserExperience  ·  Admin →
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    AdminSuperBetter (CEO / Founder, SuperBetter) commented  · 

    Thanks Eric, this is super helpful :) We're looking into it now!

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