Interface for allies seems simple enough, but none of my allies can figure it out.
My allies aren't as technologically proficient as I am. None of them can figure out the game interface. I think they may need a few more directions!
Thanks so much for your feedback. We know the ally interface needs work, and it is on our list for improvement. If you have any specific suggestions, please let us know! Thank you!
I personally had NO IDEA what the site looked like for my allies until one of them finally invited me to be her ally as well -- and frankly, no wonder they haven't used the site. It's pretty overwhelming. What I would like to see on the ally dashboard:
- the ability to view, for each hero, a page showing their superhero persona, what they're getting SuperBetter from, their big win, and an activity feed with only their activity, or their activity plus our checkins plus any quests/powerups I suggest and comments I leave for specifically them (and like many people, I'd like to see private messaging implemented as well; but here I mean the ability to leave comments on THEIR activity feed instead of just my own).
- a combined activity feed that shows activity from all my allies, but NOT me -- right now my Ally page is overwhelmed with my own powerups and Bad Guy battles, so that if my hero *was* using the site regularly, I wouldn't know it.
- A much more prominent link to the Hero dashboard, so that people who join the site in response to ally requests know where to go to start working on becoming SuperBetter themselves.
- less of an onslaught of tutorials; I think it's a bit overwhelming. Rather, I'd focus on taking allies straight to where they can view their heroes' profiles and activity, and then giving the *option* to follow links to tutorials either on how to use the Ally features OR how to work toward their own Big Win. I thought breaking orientation to the site down into discrete manageable quests that users can do whenever they want worked really well on the hero side of things, but my impression when I became an ally was that there was a lot more pressure to read/watch everything all at once.
- also, for everyone who answers an ally request, give a pop-up or prominent link with the option to request that they become mutual allies.
Also, whenever there's time to implement it, I would really like to see the ability to customize one's activity feed more easily -- I don't think my allies need to see every little Powerup I do, but I get tired having to click the X for every individual item. It would be much nicer to be able to choose privacy settings for each powerup/quest/bad guy, so that some will automatically not be published to my feed, or else only be visible to me.
Dria Diamond commented
You should really give heroes the ability to see what the journey looks like from the perspective of an ally. My ally is lost and I have no way of helping her because what I see on the site and what she sees on the site seem to bear little relation to each other. It would be REALLY helpful to let heroes see what allies can see and vice versa!
Funny.. I *am* technologically proficient and I can't figure it out...
Matthew Gatheringwater commented
This is what I thought, too. Then I visited my ally at home and realized he didn't see the same thing I saw on my screen. For example, I have a hero/ally toggle on my dashboard, he didn't. No wonder he was having trouble...