SuperBetter Feedback
Welcome! We’d love to hear from you! If you have a specific question about your account, please select “Contact Support” in the right sidebar.
24 results found
-
I would like to have an option to lose resilience points whenever I lose battles against bad guys
It feels wrong to win resilience points after losing battles and it makes me more likely to fail again so I wish I could lose points somehow in order to make it more discouraging, this is the only issue I have with the app and it makes me less motivated to keep using it.
4 votes -
Fix the issue with displaying a two-digit number on The Battery
(I posted this issue earlier today, mistakenly explaining it as the counter going zero at US morning time, but that zeroing thing has already happened today, at X hours 37 minutes, as soon as I reported a completed action, so it definitely was NOT a time zone mismatch issue).
A few days ago, on the right from my shortest resilience stripe (physical) in my Battery, a number started to be shown. From what I understand, it's the number of my completed physical-resilience activities on that day.
But the problem is, when the number goes above 9, only the last digit…
1 vote -
(Part 2) Fix the bug with resilience scores: it's impossible to keep The Battery balanced
1. Current state of affairs:
POWER-UPs:
+1 for whatever it was +1 emotional resilienceQUESTS:
+1 for whatever it was +2 mental resilienceBad Guys:
winning:
+1 for whatever it was +1 mental resilience
failing:
+1 mental resilienceFuture Boost completed:
+1 mental resilienceLogging In:
+3 mental resilience in total per day2. The Result:
Mental resilience is always the longest on The Battery, no matter what.
Physical and social resilience are always the shortest.3. The Problem with that
Given that The Battery is in the top right corner, i.e., in terms of user experience, is a very…
1 vote -
Option to wipe the progressbars clean
I would like the option to reset the bars to zero with a button. If I could do that after each epic win the resiloencebar would not be so much larger. After two years use of the app I don't see any progress on the physical-bar, my newest project, since the resiloencebar is 400 and physical is 80. If I could start again from zero with a new epic win in sight it would feel better.
It is after long use that it really starts to mess things up.
5 votes -
Creating power-ups should offer an option to choose more one resilience point catagory
When creating your own power-up, you should be able to put it under multiple catagories. For example, as a musician, writing a song effects my emotional well-being as well as my logical well-being.
7 votes -
More agressive decay of current resilience.
Currently, the decay of current resilience due to inactivity is unnoticeable. I have seen other users complain that this a disincentive to play the game, and I agree. I understand that part of the mission statement of the game is positive reinforcement, but having a small carrot/stick in the form of maybe, 10 lost resilience points per day if you do nothing on the site is a rather small stick. This decay can go down or become non-existent with increased activity.
25 votes -
Mental resilience much higher than the rest
Because of the way mental resilience points are allocated for quests, my mental resilience points are much higher than the rest. This is a problem because, firstly, I feel I can never make my physical resilience improve (relatively) if I use quests instead of power-ups. On the chart, physical resilience will always look small if I use quests. It's rather demoralizing. Secondly, it makes me not want to do things that increase my mental resilience even further!
My suggestion is that after we reach a certain level (say Level 5), we are allowed to decide how we allocate the resilience…
125 votes -
Get Rid of the Current Points vs. Peak Points--so demoralizing
Here I've achieved level 25 and keep slogging away despite not having the incentive of reaching new levels. If I get an achievement a month, it seems to be a miracle despite my logging in practically every day and working and working and working and now you're making me feel bad by having my current points lower than my peak points. It's so demoralizing to be working so hard and have your computer system say, "nope, that's not enough". I HATE it and it has the potential of driving me away from Superbetter. Seeing my points rise was the last…
10 votesHi Emily, I sincerely appreciate your feedback and am sorry to hear you’re feeling SuperDiscouraged because of this. Our intention was to help motivate players to reach their goals, but we understand that everyone is motivated differently. I do hope you’ll stick with SuperBetter and promise I’ll keep an ear out on player feedback around this change (and the whole site too!). ~Rose
-
Can you do some videos about the charts or graphs that you have on tracking. None of it makes any sense to me.
I do not understand the tracking. So for me, superbetter has become nothing more than a to-do list. I accumulate points, and have access to charts that are more or less meaningless to me. Can you make some videos explaining all that stuff?
Thanks.1 vote -
Charts
It would be great if I could see my resilient level go up and down through out the week! Thanks you made my life a lot better!!
3 votes -
Reduce the automatic resilience points given for quests.
I have used SuperBetter quite alot after an illness. It worked very well. However, now my resilience points are somewhere about 400, and even if I am working on physical fitness at the moment I get resilience points all the time. It dwarfs the improvements of my physical at 80 points that I see now improvements even when I am working hard.
How about nr and not graphs? I am turning all my quests with physical points into powerups, read it somewhere on the forum that that way I will not get automatic resilience. I understand that resilience is a…
2 votes -
Reset Resilience
It would be lovely if there was a way to reset your current resilience points. Especially in gamification, I love having a solid "Goal" (i.e. Peak Resilience) to reach for, and if these numbers never dip for a constant player, I feel as though I never achieve something attainable. Thank you!
9 votes -
Level descriptions (Secret Moves) are missing
I'm not sure which category to put this in; I hope this fits.
I went to look at my levels today and all the descriptors were mysteriously blank. Help!
1 vote -
1 vote
-
Resilence meter not very fluid
I always thought that the resilience bar was a way to keep people constantly involved and engaged...that eventually the meter would drop if you were inactive for too long, and maybe starting from your last set of gained resilience points. It almost feels like the bar's not even there. How the power packs are built, I can't evenly gain resilience, and I thought the resilience would be able to get me something or make me feel more encouraged...
In addition to making the resilience drop...what if the resilience was able to get me perks of some kind? Maybe something as…
5 votes -
HQ level never changes
Haven't logged in for weeks and my level in my HQ is still at 100/100 or actually I should say now at because it was 96/96 before I wandered off. With no in game consequences I don't really see the point.
7 votes -
Allowing secondary resillience choices
Meaningful agency, right. I really misss being able to assign a primary AND and secondary resilience type when creating personalised quests, powerups and badguys.
Have you considered allowing this?
If not, what would be the argument against it?
2 votes -
30 votes
-
current resilience are always the same
I'm not played for a month, but my current resilience has never changes. Is it broken or what?
http://i.imgur.com/w46Um.jpg17 votes -
App Could Use Resiliency Graph
I love the little graph in the upper corner on the website. It really activates my gamer-brain :P
However, in my phone app (which is what I use most), that information is a bit hidden. It would be cool if it was somehow in my homepage. It would be worth the space at the top.
1 vote
- Don't see your idea?