SuperBetter Feedback
Welcome! We’d love to hear from you! If you have a specific question about your account, please select “Contact Support” in the right sidebar.
1405 results found
-
ability to record for prior days
I am tired A LOT. And I've had serious organizational issues and memory issues. So a program like this that can track things for me is very appealing. Usually the next day I remember something really important on my SuperBetter, like I DID do something social yesterday, I sent an email! Or I actually called my sister! But then I can't log it. I suppose I could log it on the wrong day, but I want to be able to accurately see if my resilience is going up by making two social contacts in the same day, which now can't…
1 vote -
Persistent Error: Server code 500
Server error code 500 comes up very frequently when doing a variety of things, from adding bad guys to activating power ups to reading science cards. Sometimes the action silently completes (without confirmation) despite the error, as with battling bad guys, but sometimes it does not, as when adding a new bad guy. It is really distracting and makes it difficult to get the full benefit from this app.
I'm using an iPhone 4 on the latest iOS update. I've tried restarting the app but saw no improvement.
306 votesAs of August 30th we’ve moved the infrastructure to Amazon AWS and many of these problems are being addressed. We’ll be keeping an eye on this, but know that we’re watching.
Thanks!
-
Ability to prioritize categories
Ability to prioritize categories by the number completed, not completed, preference, favorites, date, perceived biggest problem or other.
3 votes -
"Embark" on quests, then pass or fail
In a real game, it is possible to embark on a quest, be on it for a period of time, and then fail. I cannot help but think we should be allowed to flag that we've started quest and then be able to input whether we succeeded or failed at it.
For example. Perhaps I am a workaholic and have a quest to get up and go eat something. I can't really push "I did this" until I've left. I want to interact with superbetter, to establish that I am currently on a mission to get off this chair in…
45 votes -
Get Funding! (Kickstarter or Inverstors)
Currently, the game is reaching massive appeal - and I'm sure your subscriber base is expanding exponentially (friends tell friends etc...) however - your servers cannot handle the load and consistently puts out the "We're making SuperBetter SuperBetter right now!" (I'm sure you know this - unless you are completely out of touch with the site!)
When I first joined - it would happen once every few minutes, however now it feels like it is happening ALL THE TIME (I tried to add a power up 5 times in a row and I kept getting that message)
I recognize for…
241 votesGreat news, this has started! See http://blog.superbetter.com/superbetter-has-a-new-owner/
More coming soon!
-
menu design
when i tried to select an initial powerpack, it was obvious there was a longer menu then what I could see (a bit of text was showing at the bottom) but I couldn't scroll down. The first 3 on the list were generic. only the 4th was related to my goal. So i had ONE option. There must be more!
1 vote -
Link update
The how of happiness link is broken...
1 vote -
See my Journey in a digital experience
Create a sort of virtual Journey were I can see my goals, fight my enemies and so on! Something like a video game, were I find what I write in my quests, enemies, power packs.. and, like a video game, I've access to more levels if I make progress in my life.
6 votes -
Option to change the term "Bad Guys"
The idea that a part of me is bad doesn't resonate with me. I'd rather conceptualize "bad guys" as "parts" that are not bad - they just need MY support to do a more productive job to support ME. The idea that a part of me is a "bad guy" doesn't feel compassionate or supportive. The more we judge and try to get rid of a feeling or behavioral pattern, the more tenaciously they cling.
3 votes -
Add way to annotate power up activations
If would be great if activating a power-up allowed me to describe the specific thing I did in a few words. it would help show progress meaningfully, and support reflection. Eg. When activating Friends and family > adding specifically "called mom" or lazy exercise > "did desk yoga" -- a rich patchwork of positive actions could emerge.
4 votes -
3 votes
-
to do list on more pages
I would like to be able to see my to do list on the Quest, Power Up, and Bad Guy pages so that I can see that they are being checked off.
6 votes -
Expandable posts on mobile app activity wall
I use my iPhone for everything, and it would be really nice to see the full messages posted on my activity wall by myself and my allies on the mobile app. I would really like to be able to see posts I've submitted myself in order to track my ups n downs, and I defiantly don't want to miss out on one ounce of encouragement from my allies. Please is it possible to make the messages expandable on the mobile ap ? Like FB where there is a little hyperlink that says "continue reading" and it opens the full message.…
10 votes -
Resilence meter not very fluid
I always thought that the resilience bar was a way to keep people constantly involved and engaged...that eventually the meter would drop if you were inactive for too long, and maybe starting from your last set of gained resilience points. It almost feels like the bar's not even there. How the power packs are built, I can't evenly gain resilience, and I thought the resilience would be able to get me something or make me feel more encouraged...
In addition to making the resilience drop...what if the resilience was able to get me perks of some kind? Maybe something as…
5 votes -
Math error on the Level 3 page
It's not exactly a grammatical problem, but it's the closest match. The text reads, "Every day you get SuperBetter, you're having a positive impact on six people you know personally. They each pass on your strength to six people they know, and then they each pass it on to six more people they know. That's 256 people in total!"
That seemed off to me. So I did the math:
6 + 6^2 + 6^3 = 258
And that's not counting you! So add one more and you have 259.
Small math error, yes. But when a program has its roots…
3 votes -
Add a fun power pack!
There should be fun for those who don't know how, with tips and all.
1 vote -
Add a fun power pack!
You should be able to not just relax, but have fun. Some people just don't know how to enjoy themselves. Maybe they should.
1 vote -
Thank you for a fantastic site!
Just want to say Thank you for creating SuperBetter and making it available for free! I am very impressed by the whole set up, it has really helped me in many ways already and I am just starting out. The quality and quantity of the whole SuperBetter is astounding and you have managed to pull together vast and diverse scientific resources. Thank you again!
3 votes -
Better social functionality
Greetings! Just wanted to say I found out about the app through your presentation on Ted talks and I think it is brilliant.
My suggestion/complaints would be around the social functions. I know you can post to Facebook but I don't like so much of my personal life ending up there. However, with that sort of functionality in mind, could you guys implement the same posting visibility straight through this app? There is an activity feed but it only shows my accomplishments, not those of my ally. A friend of mine with a brain condition got the app after I…
4 votes -
Fix bugs
I just watched the TED talk given by Jane McGonigal and was ecstatic about the app, until I read the reviews and looked at the price. I really want to buy the app because of the great benefits but am stubbornly reluctant to buy it at any price if all of the reviews mention the glitchy and buggy interphase.
6 votes
- Don't see your idea?