Since accessing some stuff via facebook seemed to fail, I wanted to enter a password or something and there doesn't appear to be any way to do that. Editing my profile seemed like a place ot start, but it isn't working.4 votes
the ones suggested seemed too generic to be as much use as I'd hoped for -- I don't know that they are, but from the titles, they seemed that way -- so I went for the custom option even though I would have liked to start with a powerpack.5 votes
The more specific the power pack, the more specialized research we need and the more specialized experts we need to find. We’re certainly in the process of building out our Power Pack library, but the more specific, the more time it takes, as a general rule :)
When editing an ally mission both save buttons (textual one and button one) as well as the cancel button do nothing. And the '<-- view' link has a wrong url. It goes to /heroes/<myid>/alliances.<allianceid> instead of /heroes/<myid>/alliances/<allianceid>3 votes
We’ve actually decided to remove that field, which is why you’re not able to save it (it’s throwing an error behind the scenes). It should vanish soon!
How do I do it? Is there a way to make it easier?3 votes
We’re hard at work fixing this bug! Soon we will have a fully-functioning “Remove Power Pack” feature available in the “My Power Packs” section of your Secret Lab. (The button there now does not yet work. Soon!)
For now, email firstname.lastname@example.org to get your account wiped clean. In that email, please send along your account username (which is sometimes different than your SB Community username). After that, you can add back the new power packs you want to use. Thanks!
It would be really cool if we could send quests or power ups to our allies to challenge them.4 votes
If your ally wants to become a hero, you can do this by having them add you as their ally. That way you can build each other up!
The resend button doesn't give any visual feedback (or is broken for me?) it would be good to have a message.
I'm using Chrome 17 under Windows.2 votes
'Specify Your Epic Win' isn't there.. It's clicking on the ??? under 'So I Can', right? - btw thank you guys very much2 votes
Hmm! That fix should have gone out – I’m looking into it now. Thanks for the catch :)
Tried reloading and all that.7 votes
Working on fixing this now! Stay tuned :)
Some sort of forum (or perhaps a blogging or microblogging format thing) for keeping up with all of your allies at once would be a great help, I think. Where everyone can converse and talk about new ideas, how things are going, or where you could simply post so your allies know how you're doing outside of discrete events like quest completions.3 votes
Right now, you can leave status updates/messages on your activity wall and your allies can see them and respond to them (and leave their own messages for you there). Let us know if that works!
Using Chrome on Windows 7, wanted to enter birth date and hit edit in account and got a blank white spot in the whole area where I expected to see the input fields.8 votes
We’re not able to reproduce this – can you try again and just stay on the page for 30 seconds? We’re wondering if it’s a load-time issue…
What type of image (.png/.jpg/.gif) and what size were you uploading?
new user. just logged in. found myself doing some exercises: standing up, snapping fingers, but the videos were not loading and playing. i changed some settings, restarted firefox and logged in again. now i see a page completely different than where i was, no idea of how to get back there, or what to do with this page. yes, i read "i am stuck' page. as suggested i did click on "i don't remember what and can't see the name since this window is covering it" and found a list of brainstorming questions. sorry, not into brainstorming and answering questions. nor do i know what the point of that is. i have no idea what all the terms are about. have you considered an introduction to explain the game. or maybe that is where i was at the beginning, but it is now gone with no apparent way to retrieve it. is this what the quest is about: figuring out what this site is about? maybe this site is not for me.
new user. just logged in. found myself doing some exercises: standing up, snapping fingers, but the videos were not loading and playing. i changed some settings, restarted firefox and logged in again. now i see a page completely different than where i was, no idea of how to get back there, or what to do with this page. yes, i read "i am stuck' page. as suggested i did click on "i don't remember what and can't see the name since this window is covering it" and found a list of brainstorming questions. sorry, not into brainstorming and answering questions.…1 vote
It sounds like you encountered some problems in the initial introduction process – when you came back to the site, it skips that process and takes you directly to your HQ. Please email me at jessica [at] superbetter [dot] com and I’ll help you get started with your game – additionally, we’ll had a Getting Started document to the community to help folks that get stuck. Thank you!
I signed up for this account, two seconds before I was told I should be using a group code SXSW - no way to go back unless I use a different email. Bummer4 votes
You can always add a group code by editing your profile. On the upper left, you should see your name with a little down arrow – click on that, and then click Edit My Profile. This will bring you to your account page, where you can click the Edit button across from your name and make changes to your account – including adding in a group code after sign up! :)
Separate login page from request page4 votes
Can you tell us more about what this means?
- Don't see your idea?