SuperBetter Feedback
Welcome! We’d love to hear from you! If you have a specific question about your account, please select “Contact Support” in the right sidebar.
1405 results found
-
Ally quest viewing
Hi, it would be great to see (as an ally) what was my hero's quest about(read description), by clicking on quest title on actvity screen.
14 votes -
Secret lab: tracker not working
When I hit the BEGIN button, nothing happens.
Thanks76 votesWe think this might be an issue related to outdate browsers. Can everyone who’s experiencing this update to the latest version of their browser and let us know if the problem is still occurring, and if so, what browser you’re in?
-
Advanced Quest Creation
I love how simple everything is to use and understand. It was a snap to get started and very intuitive.
But parts of me wants to be able to go into my secret lab and use more advanced tools (they could be optional to prevent overwhelm at first) to create more sophisticated quest lines. I want to be able to create a quest chain, where completing one quest unlocks the next. This would allow me to craft goals, but see them only as bite size, keep me encouraged to keep moving forward and not let a huge list of every…
218 votesWe’re having a gigantic meeting about how to make Power Packs more awesome, and are definitely considering enabling people to create their own Power Packs. It’s quite tricky/costly to develop, though, so we’re considering a model where you could pay some small amount of money to create your own Power Pack (complete with custom quest sequences, power-ups, bad guys, and icons), and then a slightly larger amount of money to create a Power Pack that you could then share with your friends and family.
In terms of random quests – we love that idea too! We’ll definitely be discussing it at our meeting :)
-
My current and peak resilence are always the same number
even when I dont complete quests or loose battles with bad guys or don't do anything my current and peak resilience are the same.
70 votesRight now it’s hard to be below peak if you’re an active player. Your resilience will only go down if you don’t do an activity that boosts it for several days, or if you take an inventory in the Secret Lab and report that you’re not feeling well.
-
More granular ability to post updates
I'd like to be able to share some power ups and not others. I might want personal power ups that no one else sees, allies or otherwise.
7 votesThanks for the feedback! We’ll keep this in mind for the future. :)
-
Interface for allies seems simple enough, but none of my allies can figure it out.
My allies aren't as technologically proficient as I am. None of them can figure out the game interface. I think they may need a few more directions!
19 votesHey there!
Thanks so much for your feedback. We know the ally interface needs work, and it is on our list for improvement. If you have any specific suggestions, please let us know! Thank you!
Cheers,
Jessica. -
Voting system is a great idea but needs a bit of attention
When I voted for a suggestion it clearly works because my votes were added to the total but it felt like I was rather left in limbo there. I hit 'vote' a few times but the box did not disappear.
6 votes -
Does anyone work over the weekend to address the various issues that people are reporting?
See above. Getting a bit frustrated with the lack of response!
3 votesHi Andy,
We’re a very small company, and we do the best we can, although I’m sorry to hear about your frustrations. Please send me an email at jessica [at] superbetter [dot] com and I’ll see if I can help you out.
-
Save Note button doesn't work in Secret Lab
I typed a note and hit the 'Save Note' button. Nothing happened upon button click.
12 votes -
Typo Level 6 explanation
"Revisit an old favorite--or seek out a new on" *one
2 votes -
Button for begin in tracker on iPad device not working
I think the button is not linked.
2 votes -
Link for achievements`
Please can the SuperHero have a link on their front page for achievements
https://www.superbetter.com/heroes/1746/achievements
I can go to this page manually and my ally has a link to this page on the left hand side of his screen. Could the superheros have this too please?
10 votesHi Cara,
If you click on your name on your HQ, this will take you to your profile, where there is a left-side link for Achievements. It is a bit buried, so we’ll keep this in mind for future development! Please let me know if you have any trouble!
-
Typo in levels explanation
In the first sentence in the explanation of Levels 'news' should be 'new'
1 vote -
Didn't finish watching intro videos
I wasn't able to finish watching the intro videos, but now I can't get back to them. It would be nice to have a way to go back to them.
4 votes -
6 votes
-
close lightboxes by clicking the grey overlay
For instance, when I click on the icon to see the science behind something, the X that closes the overlay is small, and back above the fold, which requires scrolling up to get to in some cases. I believe that for usability purposes, as well as accessibility, it might be beneficial to allow closing the lightboxes by clicking outside of it.
2 votes -
Overview
This may be my love for the last version of SB standing out, but it would be great to have an overview page (in the sidebar with Activities, etc). You could just show all quests, power ups, bad guys, et cetera in a quick grid.
The best part about the old layout was immediately being reminded of everything. Now if I don't click Bad Guys, I don't have that immediate recognition. Same for Power Ups, et cetera.
9 votesThanks for the suggestion, Jonathan! As you know, it’s an iterative process – we appreciate your feedback in helping us improve SB!
-
Ally Invitation Trouble
After (finally) receiving my ally invitation, I finally realized I had to log out to accept it. But once I finish reading about the skills (compass, heart, etc) and go to practice the skills, the site breaks and the connection isn't completed. I've tried it several times and my ally and I are still not really connected. It's really hampering my SuperBetter experience.
5 votesYikes! That’s sounds awful. We’re looking into it now.
-
Notes/posts/comments/discussion for individual badguys
Hi guys!
It would be great if there could be posting/commenting/note-taking/or discussion option for each individual badguy. I find that as I continue to play the game, I get evolving insights into the characteristics of each badguy and what it takes to defeat them. It would be helpful to be able to record this!Alternatively, you could provide a labelling function for each activity post on the main page of the dashboard, and show those posts labelled with the given category (e.g. "badguys") in that category's subpage.
Thanks and keep up the great work!
4 votesThanks for the suggestion! We’ll keep this in mind for future development. In the meantime, you can always make notes to yourself in the Notes function on your Secret Lab (click on the icon with the lightning bolt below the SB logo to access your secret lab.) Your allies can’t view your secret lab, so if you wanted to discuss strategies with them, you could use your activity wall on your HQ, or create a group on the SuperBetter Community for you and your allies (you can make your group private if you want.) Please let me know if you need any help with any of these suggestions!
-
Tutorial
It confused me when the opening page didn't say that this was to familiarize us with the process of Super Better, and instead it seemed like it launched me straight into a very very simplistic game. Might want to label it "tutorial".
2 votes
- Don't see your idea?