SuperBetter Feedback
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1405 results found
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Comments re. My Profile in forums
A couple comments about the "My Profile" in the forum. The first would be that the text input boxes for some of the items are two small; e.g., for "bio" -- you get a box which could hold a couple words! The second would be that when you go to "My Profile", you start on the Visitor Messages tab rather than the "About Me" tab. That doesn't seem to make much sense. If it matters, I'm using Chrome at the moment.
1 voteHi Steve,
I just reset the controls for the user profiles in the forums, so all the fields should allow for longer input. As for starting on the “Visitor Messages” tab, that is the way the forum software is set up – I’ll investigate it, but it may not be customizable. :) Thank you!
Cheers,
Jessica. -
Newcomers can be lost ...
I've seen this happen more than once with people I've introduced to the site, as well as reading comments to this effect here and in the forum.
A contrast to this seems to be people who have come to the site after exposure to Jane's TED talk or to her book. With that background, a newcomer has the "big picture" and can make more sense of the site.
As a short-term solution, I might include a big link on the initial page encouraging people to watch the TED talk before signing up.
20 votesHi Steve,
Thanks for the feedback. We’ll keep this in mind!
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1 vote
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3 votes
Looking into it! Thanks! :)
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I am unable to delete ANYTHING
I am unable to delete notes, bad guys, powerups, or power packs. This is really frustrating!
I run Chromium web browser on Ubuntu 11.10 Linux.
6 votes -
In ally role some of the navigation options seem inconsistent
Context you are both a hero and an ally and are logged in, but select the "ally" role at the top of your screen.
Some of the navigation options seem inconsistent -- the quests/powerups/etc. - take you to info about yourself, while others take you to info about the hero you are an ally to.
9 votesThis seems a bit flukey (we’re not able to reproduce getting sent to your own info when you’re in ally mode) – but we totally agree that ally mode needs some serious TLC. That’s why we’re redesigning it from the ground up – stay tuned!
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If you are an ally (and a hero) it would be cool to have an ally secret identity
In your role as an ally, you should be able to have a secret identity that "makes sense" with respect to your hero's secret identity. If this is currently possible, I haven't figured out how.
1 voteHi Steve,
Allies can indeed create their own secret identities! They simply have to click on their own name when viewing their Ally Dashboard, and then they’ll be able to enter a secret identity. Please let me know if you need further help with this. :)
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editing badguy text doesn't work
I am unable to edit the text of a badguy (which suggests in the text that I should edit it).
5 votes -
I can't click through on any button on my ipad.
It was working a few days ago.
4 votes -
tried to change my health goal
tried to change my health goal and now I can't specify anything when I click on the health goal button.
1 voteTo change your health goal, click on your existing goal (under where it says “I’m getting super better at”), and then click the edit button, which should be to the right of the grey banner. You should then be able to click the Illness/Injury button or the Health Goal button and choose a new area from the dropdown list. Please let me know if this doesn’t work!
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Ally message unavailable.
My ally sent me an achievement. I can read the title, but when I click on it, the attached message does not appear.
1 vote -
Small error - Link in "Zombie Program" Bad Guy goes to "Emotional Vampires"
When I clicked the link to read about Zombie Programs, it instead takes me to the article about Emotional Vampires.
1 voteThanks for letting us know! We’ll get this fixed.
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Harmonization of terms
On the FAQ page, the description of "How long does it take to win SuperBetter" doesn't seem to correspond to the rest of the game. Are the seven solo missions the same as seven quests? Does "collective adventure" refer to the process of playing the game with allies, or is a collective adventure more like a quest in that it needs to be defined and then tracked through to completion? Is the Secret Lab the same as Secret Headquarters?
1 voteYou’re right! We used to call the introductory quests you get from SuperBetter “missions” – we’ll fix that! In terms of collective adventure, that’s just what we like to call the journey of getting SuperBetter – an adventure you undertake with your allies towards some epic goal. Your Secret Lab is not the same as your Secret HQ. Your Secret Lab is a private space only YOU can see. You can access it by clicking one of the bluegreen circles in the illustration bar of your Secret HQ (beneath the logo!). Let me know if that helps :)
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Is there a secret lab note lenght limit?
I was trying to follow the quests for an powerpack and it has 3 related quests that make you journal. It saved just fine for the first quest. I spent a lot of time and thought writing out the second one and when I came back it wasn't there. So I redid it and made sure I saved it. When I came back again THAT set of changes was gone too. It just refuses to save it if I add very much more. What should I do? Can you get rid of the lenght limit if there is one?
1 voteI’ll look into the length limit – in the mean time, would it work to just create a new note each time you want to add an update?
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Need to be able to pick more than one
When I'm starting Im asked if I'm helping from something or healing a health goal. I get that you're probably doing research on the various categories but humans are complex. I want to be able to check : car crash, TBI, migraines, wanna lose weight. For example.
4 votesWe’ve found that people are most successful when they focus on one thing at a time. We acknowledge that most (if not all!) people are up against more than one challenge at a time, but trying to keep up with all of them can be a lot like juggling and spinning plates and riding a three-legged pony backwards – that is, it’s a lot of work! For that reason, we tried to get people to focus on one area, but of course, you’re encouraged to add quests and power packs specific to the uber unique combination of obstacles and goals that is you :)
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Educational Goal Power Packs
I'm using SuperBetter as a tool to help my struggling students set learning goals. It would be wonderful if that was a built in category and if there were some power packs geared towards academic growth. Currently, I'm having them use health goal (other) with most of them getting Super Better at improving their academic behavior, and we are designing our own quests.
21 votesWe’re definitely working on expanding our Power Pack offerings and how friendly we are to people doing ‘life goals’ as opposed to something specifically health/wellness related. One thing SuperBetter prides itself on is that all of its Power Packs are backed by science – but that means each Power Pack requires meeting and consulting with experts in the field, or doing some very heavy behind the scenes research – all of which takes a lot of time! So yes, this is an excellent idea and definitely on the roadmap, we’ve just got to get to it!
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Posting pictures to Activity Wall
Many of the quests ask you to post a picture to the Activity Wall, but there is no way to directly upload the picture at the Activity Wall.
13 votesHi Jimmy – we’re working on changing the wording in the Power Packs to reflect that you can upload the photos as a Power-up while we work on direct-to-wall photo uploading. Thanks for pointing this out!
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Level Moves
Can the Level Moves you earn show up as Power-Ups?
13 votes -
commenting
I notice that there are some issues when posting a comment. You type the message and hit "enter" for about a second, nothing happens, so you hit "enter" again, then half a second later, two of the same comment show up, but there isn't an option to delete one, so now you just have two (or more, depending on the impatience of the commenter) hanging around...
13 votes -
Filler text visible, fyi.
On this page:
https://www.superbetter.com/heroes/5379/secret_labYou have filler text remaining "lorem ipsum..."
2 votesCan you let us know what browser you’re using? We only support IE8+ and the latest versions of Chrome, Firefox, and Safari.
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