276 results found

1. Accesability for website

   Hello! I just wanted to say, I LOVE the premise of your app. There is nothing else like it! I felt like I couldn't do anything today, but your app totally helped!

   A major issue I have with the site, however, is its lack of accessibility. I have a "thing" where bright neon lights will make me physically sick and left to recuperate for hours afterward.

   I also have friends I wanted to recommend this app to friends, but the text choice makes it hard for them to read due to dyslexia. My recommendations are this:

   Make the homepage less busy. I recommend getting rid of the logos at the top/moving them to the bottom,as well the quote and the photo on the right. It's hard for your webpage to have a sense of direction with those elements taking up so much space.

   THE COLORS. Please, at least give an option to turn the contrast down. The neon lights HURTT. Please tone down the neon colors to be less saturated and add a dark mode. Pure white will absolutely hurt user's eyes: pastel and neutral colors are good if black isn't desirable.

   Also, please add spacing/font options! Monospace works really well and looks really good for your site (using a browser extension atm). However, accesibiliy is different for everyone and I recommend that you give people options.

   And if don't have it already: alternate text and subtitles for videos. This will allow screenreaders to read the words outloud to people who need them, or people who can't hear (or hear well) to follow your videos.

   Thank you so much for reading, I look forward to any potential new changes!

   Hello! I just wanted to say, I LOVE the premise of your app. There is nothing else like it! I felt like I couldn't do anything today, but your app totally helped!

   A major issue I have with the site, however, is its lack of accessibility. I have a "thing" where bright neon lights will make me physically sick and left to recuperate for hours afterward.

   I also have friends I wanted to recommend this app to friends, but the text choice makes it hard for them to read due to dyslexia. My recommendations are this:

   Make the homepage… more

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2. iPhone App

   I just downloaded the app and it keeps logging me out of it. It also has repeatedly said "Error: There was a problem parsing the user information." It has done that more times than not throughout the day. I think this is a great idea and I love the motivation behind it, but you need to work on the software. I've never had this many problems with any other app on my phone and I've had yours all in one day. Thanks for the help, can't wait for bug fixes on the update.

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3. repeat emails

   Please review the frequency and content of emails you send out. I've fallen out of using Super Better but really agree with it and want it to help people. I get a lot of emails from you guys and lately they seem to be focussing on ways for you to get money from us. Especially when I get the same email two days later. Your image is moving from "dedicated to helping people" to "dedicated to making money". I totally understand the premise that you need to make money in order to function, and see no reason that you shouldn't also make a profit, but please seriously review your communications with respect to this or you run the risk of putting people off.

   Please review the frequency and content of emails you send out. I've fallen out of using Super Better but really agree with it and want it to help people. I get a lot of emails from you guys and lately they seem to be focussing on ways for you to get money from us. Especially when I get the same email two days later. Your image is moving from "dedicated to helping people" to "dedicated to making money". I totally understand the premise that you need to make money in order to function, and see no reason that you… more

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4. Meshes perfectly with my current life needs

   I had prepared myself a big list of goals for the upcoming year only a week before I stumbled on a link to Jane's Ted Talk for SuperBetter. My resignation toward checking off another year's worth of tedious goals was erased once I started playing the game. I have not felt this supported or uplifted in years -- what was once a tiresome, boring exercise in goal setting has become a fun, playful, engaging hour or two a day practice for me.The game has helped me to like achieving again, and is helping me overcome my frustration over making a life transition, chart a new career path, and reinvent myself. Thank you for anticipating my needs, reading my mind, and landing in my lap at the very moment that I did not know I needed help.

   I had prepared myself a big list of goals for the upcoming year only a week before I stumbled on a link to Jane's Ted Talk for SuperBetter. My resignation toward checking off another year's worth of tedious goals was erased once I started playing the game. I have not felt this supported or uplifted in years -- what was once a tiresome, boring exercise in goal setting has become a fun, playful, engaging hour or two a day practice for me.The game has helped me to like achieving again, and is helping me overcome my frustration over… more

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5. Ally powerpacks, and feedback on current ally system.

   I've just gone back to Hero Only mode because I found the interdependence between allies to be stressful.

   Having played for a bit, I can see how having real-world friends and family as allies would be better, but I found that when trying something out for the first time there was a higer emotional cost to getting people I know involved than to reach out to people already playing the game. The down-side to that is that strangers have little vested interest in the success or failure of other strangers, are almost guaranteed to have a different communication style and likely have an active need not to let a stranger on the internet know what is going on in their lives.

   A low investment in an ally means that while they may read a hero's activities every day, they may feel no need to comment or even like. If a hero writes that they are having a bad day, and you don't know them in real life, there can be the impulse to back off rather than to get involved. If that impulse is overcome, the hero may react badly to strangers asking for information or trying to help.

   A difference in communication style can mean that when someone is looking for one kind of support, but getting another, they feel a little abandoned. E.g. only getting 'likes' when you are looking for comments, or vice-versa; Not getting acheivements or responses to questions, not being able to contact someone to find out why they have gone dark or how they want to be helped.

   I think this system would work best in an environment where it was safe to say anything in as much detail or as little as you wanted, but because this is the internet there will always be barriers to openess for safety reasons.

   When one member of a group goes dark or stops contributing, rapidly all others (myself included) feel that they are under strain or unable to connect properly and slowly the rest of that ally group stops contributing or goes dark. It was quite hard to feel alone in a room of empty chairs.

   It would be nice if there was the capability for allies to do powerpacks that would encourage taking (sensible) interaction risks with their heros. If all of someone's allies are people they only know online, it can be very difficult for an ally to know what their needs are as far as communication (how often, what kind, what medium,) pick-me-ups, how to know when to butt out etc.

   Superbetter does a very good job of seeming to be a place that fosters trust and openness, and by it's nature attracts some very broken people who find it hard to know how far to trust or be open in an internet environment. For those who overcome their fears, it can be a hard fall to earth when those expectations are not met.

   I've just gone back to Hero Only mode because I found the interdependence between allies to be stressful.

   Having played for a bit, I can see how having real-world friends and family as allies would be better, but I found that when trying something out for the first time there was a higer emotional cost to getting people I know involved than to reach out to people already playing the game. The down-side to that is that strangers have little vested interest in the success or failure of other strangers, are almost guaranteed to have a different communication style and… more

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6. Update for new iPhones

   It would be great if you could update this app for the current iPhones and improve the layout. Some buttons are hard to press!

   It’s a great app and really helping me on my journey to better self esteem

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7. Feedback/Features

   Hi, I heard about your game via a Ted Talk I believe. It sounded like a good way to motivate myself for healthy habits so I've spent a little time trying to customize the site. I like the concept but I'm not feeling the value based on the current charts, graphs that I'm able to find. That to me is the whole point of doing this - visually represnting what I've achieved. And be able to see it daily for immediate gratification and then rolled up into longer timeframes. I know I can do more trackers to get more graphs available so not sure what those hold. Some unsolicited feedback from a 53yo, professional woman, working in web as a Business PM for a major financial institution constantly looking to gamify financial wellness. I'm not a UX designer or a techy - just the business liaison between the two to reach our customers.

   -Like being able to customize everything about my Quests and Power ups.
   -Would like to choose Quests and Power ups individually rather than in Power Pack.
   
   -Power Packs and Secret lab icon/links not easy to find or ID. Stumbled upon them.
   -Pre-loaded power ups and quests do not have intrinsically identifiable names or images. I have to open each one to learn what it means which may be what you want so you can share educational info but it doesn't work for using the game ongoing. If you mean meditate, say meditate. I need to be able to glance at my phone and click what I completed quickly.
   -Landing on Activity doesn't add much value to me. I know what I did.
   -Would really like a visual - like you have in a video - showing me a timeline (that Ideally I can set) and the Quests and Power ups I've achieved on my path to my Epic win on the timeline.

   Sorry to bombard you. If it's helpful, great. Good luck!

   Hi, I heard about your game via a Ted Talk I believe. It sounded like a good way to motivate myself for healthy habits so I've spent a little time trying to customize the site. I like the concept but I'm not feeling the value based on the current charts, graphs that I'm able to find. That to me is the whole point of doing this - visually represnting what I've achieved. And be able to see it daily for immediate gratification and then rolled up into longer timeframes. I know I can do more trackers to get more… more

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8. Creating your own

   I love creating my own power ups, bad guys and quests but when it comes to choosing which strength they affect the most, a lot of the time I have overlaps.

   It'd be great if you worked in the option of being able to assign more than one strength to personal creations.

   For example, I have a bad guy, and a power up to tackle him, that affects both my mental and emotional resilience. I'm choosing mental resilience at the moment, but I know that when this baddie gets to me, he rips my heart out, and the power-up to tackle him is a massive, supportive hug.

   So. Being able to have dual resilience options would be an awesome addition to creating your own.

   Thanks,
   Sam

   I love creating my own power ups, bad guys and quests but when it comes to choosing which strength they affect the most, a lot of the time I have overlaps.

   It'd be great if you worked in the option of being able to assign more than one strength to personal creations.

   For example, I have a bad guy, and a power up to tackle him, that affects both my mental and emotional resilience. I'm choosing mental resilience at the moment, but I know that when this baddie gets to me, he rips my heart out, and the power-up to… more

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9. User Experience

   I wish there was a way to see a list of my recommended quests, meet ups etc. Also an FAQ would be helpful on the home page. The current structure is difficult to research so I can make sure I'm not duplicating quests.

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10. Emails for Allies

    There was a post about those of us looking for support from allies already using the game.. I thought maybe if we had a post where we could leave our super better emails to send invites it could be helpful so we could support one another and really become allies!
    -EmPOWERedWarrior

    krvogt88@gmail.com

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11. Picture of a hero

    It would be cool if you offered a photo editing template that allowed us to take a “selfie” and add superhero gear to it (Wonder Woman-ish headbands or capes, for example). I’m very visual so this would be helpful to look at when visiting the app throughout the day.

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12. I find this whole thing confusing

    Seems like SuppperBetter is going in all directions. I just turned 69 a few days ago and am not as fast mentally as I used to be. Was a programmer/analyst, but had 3 respiratory arrests which i'm sure took a few brains plus I take a lot of pain meds for spinal problem (not paralyzed). Not an excuse mind you. I have accomplished a lot in my life. With a 9th grade education became a programmer/analyst designing some neat software. Damn, I talk too much, I guess because I can type, self learn with a book.

    Last but not least. Is there a fee for this service?

    Thank You

    Jerry E. burns
    I would just like to learn how to play a musical insrument and speak a foreign language. Two goals, bucket list or whatever. Can your SuperBetter program help me with this?

    Seems like SuppperBetter is going in all directions. I just turned 69 a few days ago and am not as fast mentally as I used to be. Was a programmer/analyst, but had 3 respiratory arrests which i'm sure took a few brains plus I take a lot of pain meds for spinal problem (not paralyzed). Not an excuse mind you. I have accomplished a lot in my life. With a 9th grade education became a programmer/analyst designing some neat software. Damn, I talk too much, I guess because I can type, self learn with a book.

    Last but not least.… more

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    Jessica McDonald (Director of Community, SuperBetter) responded

    Hi Jerry,

    First, SuperBetter is in public beta, and it is free to play. So we hope you join us! Our system can be used to help you achieve your goals, so if you want to learn a musical instrument or a foreign language, it can definitely be used for that. I suggest you join the SuperBetter Community (http://forums.superbetter.com) to team up with other players and get ideas on how to set up your game to achieve your goals. :)

13. Allowing for notes, Futureboost reminders

    Hello,
    I have been using SuperBetter to help me tackle my anxiety and career challenges, and I want you to know that I love it so far. I'm also a mental health counselor myself and have been recommending it to clients.

    I do have a couple suggestions...One is that I'd love it if there were an option to include a note every time someone battles a bad guy or uses a power up, so they can keep track of what specific things were done each time. This would serve as a good reminder of things people have done well or had difficulty with, and could also give them some inspiration for future activities. Another is that it would be awesome to have some kind of Superbetter calendar that would chart what was accomplished each day and remind me of upcoming Futureboosts.

    Thanks for the great program. I'm looking forward to the droid app!

    Hello,
    I have been using SuperBetter to help me tackle my anxiety and career challenges, and I want you to know that I love it so far. I'm also a mental health counselor myself and have been recommending it to clients.

    I do have a couple suggestions...One is that I'd love it if there were an option to include a note every time someone battles a bad guy or uses a power up, so they can keep track of what specific things were done each time. This would serve as a good reminder of things people have done well or… more

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14. meal planner

    I am dong the losing weight power up with stress management right now,.. I think that it would be cool to have quests like eat an apple today or something like that, id like to see a table that I can personalize to the type of fruits and veggies and things that I like and then to have quests that help me put more of those things into my diet,.. also it would be nice to have a meal planner that helps me plan meals and shows calories fat ect. so I can better track the things that I am eating. I would really like to see more quests like the drink a glass of water right now quest. because when i see that quest I do actually get up and go drink water. Thanks so much, Having fun so far. Actually something else that would be cool is if you designed a cool gameplay to go along with this,.. I started this because I like to play games and I thought that this is very creative but besides trying to accomplish my goal I haven't seen anything that rewards the user for playing. It would be cool if you had a side video game that the user could play and as you reach certain goals then you can unlock more levels of the game. something addictive that helps you strive to want to accomplish your power-ups and stay away from bad guys. Thanks guys.

    I am dong the losing weight power up with stress management right now,.. I think that it would be cool to have quests like eat an apple today or something like that, id like to see a table that I can personalize to the type of fruits and veggies and things that I like and then to have quests that help me put more of those things into my diet,.. also it would be nice to have a meal planner that helps me plan meals and shows calories fat ect. so I can better track the things that I… more

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15. Weight loss - superbody

    Hi Jane... you have a fan here ever since I watched your TED talk. Bravo. I wish I had known about your game when I had depression.

    The problem I'm takling at the moment is weight loss, and I've come across something in my readings that makes me think you can help. I hope you're intrigued. It's not a huge problem (forgive the pun) - I need to lose about 10kg. Problem is I can lose 5kg, and then I get distracted and put it on again.

    I have been reading "Influencer" by Patterson and Grenny. It looks at what they call the six sources of influence - one of which is personal motivation. One way in which they suggest harnessing motivation is to turn neutral or detestable behaviours into something enjoyable. They suggest "make it a game". I thought - I've heard that before.

    So that's it... I'm going to use superbetter and see if it's adaptable to turning some of the crucial behaviours for weight loss, into a game. This could be a great way to takle obesity.

    Hi Jane... you have a fan here ever since I watched your TED talk. Bravo. I wish I had known about your game when I had depression.

    The problem I'm takling at the moment is weight loss, and I've come across something in my readings that makes me think you can help. I hope you're intrigued. It's not a huge problem (forgive the pun) - I need to lose about 10kg. Problem is I can lose 5kg, and then I get distracted and put it on again.

    I have been reading "Influencer" by Patterson and Grenny. It looks at… more

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16. E-mails

    First off i want to say, personally, superbetter is the best thing i have found on the internet. It was a safe place to try and get better without having to go deep into the hardest part of your issues if you aren't able. It felt like a place that was open non judgemental and supported health for each individual person.

    But on september 10 i got an email "3 Steps to Lose Weight & Boost Energy | Free Video Series". i've been trying to recover from what my doctor told me if i didnt make HUGE changes would be "a terminal eating disorder". Trying to recover is a dangerous place in general. Then when the one place i hoped i could eventually use to put together a plan - superbetter - sends me an e-mail that just throws it all back in my face again? i dont know how to explain what that means.

    i am just the pathetic piece of shit that can't get better and should be ok with normal emails like this. But that's what i am and i'd hoped to use superbetter to try help me be better than that. So please don't send me anything else like that.

    Thanks.

    First off i want to say, personally, superbetter is the best thing i have found on the internet. It was a safe place to try and get better without having to go deep into the hardest part of your issues if you aren't able. It felt like a place that was open non judgemental and supported health for each individual person.

    But on september 10 i got an email "3 Steps to Lose Weight & Boost Energy | Free Video Series". i've been trying to recover from what my doctor told me if i didnt make HUGE changes would be… more

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17. Ease of navigation back to dashboard

    Unless there is an easy way to get back to the dashboard* that I haven't found, I suggest that you create one. After I activate a couple of Power-ups, I use my back-arrow to get back to my assignments for the day, but it takes numerous steps to get there. *Is that the name for the place where I can see my assignments for the day?

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    completed  ·  AdminSuperBetter (CEO / Founder, SuperBetter) responded

    Clicking the SB icon will take you back to your activity page – and you can also get there by clicking “ACTIVITY” on the left sidebar :) Let me know if it’s not working for you!

18. ability to record for prior days

    I am tired A LOT. And I've had serious organizational issues and memory issues. So a program like this that can track things for me is very appealing. Usually the next day I remember something really important on my SuperBetter, like I DID do something social yesterday, I sent an email! Or I actually called my sister! But then I can't log it. I suppose I could log it on the wrong day, but I want to be able to accurately see if my resilience is going up by making two social contacts in the same day, which now can't be recorded accurately.

    I kind of fell off the SuperBetter wagon because of this, and I want to get back on track, but the idea of getting back on track is sort of a mute point, because That problem of tracking Every Single Day isn't likely to change for me. Or at least not until I'm SuperSuperBetter. An Andriod app would help, probably a lot, but an Android app wouldn't be needed or cared about if I could just log something now for yesterday. It really is the whole reason I doubt if this is will work for me at all.

    I can't be the only one using SuperBetter who has these neuro/cognitive difficulties.

    I am tired A LOT. And I've had serious organizational issues and memory issues. So a program like this that can track things for me is very appealing. Usually the next day I remember something really important on my SuperBetter, like I DID do something social yesterday, I sent an email! Or I actually called my sister! But then I can't log it. I suppose I could log it on the wrong day, but I want to be able to accurately see if my resilience is going up by making two social contacts in the same day, which now can't… more

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19. Visual / noise issues

    My friend, who suffers from migraine disorder (constant migraines, 24/7) has been trying to use this app - but the app seems to be a bit different than the computer version. She has no computer at the moment and has been trying to use the app. We became allies for each other (she's my only one at the moment!)

    • "Well so far...I hate the app. No tutorial and no help section."
    • "the loud noise at the beginning really jolted me."
    • "Plus light blue writing on white background...hello asshats people who have visual issues may use ur app might wanna make it easier to read. The font is so fucking small!!!"
    • "Also I don't understand any of the quests I now have. I also find it too hard to read due to font size colour and the way it's written It also seems to be using short form for things and I don't know what they are. :("
    • "I think I'm too stupid for their app."
    • "Maybe they should tailor the app a bit to a person's problems. Or make a simplified version for those with learning issues. "

    I find this a bit disheartening because she was really jazzed at the beginning because this seemed like just the thing that would get her out of that "wanting to die" phase. I'd sent her the Ted Talk I'd just watched, you see.

    My friend, who suffers from migraine disorder (constant migraines, 24/7) has been trying to use this app - but the app seems to be a bit different than the computer version. She has no computer at the moment and has been trying to use the app. We became allies for each other (she's my only one at the moment!)

    • "Well so far...I hate the app. No tutorial and no help section."
    • "the loud noise at the beginning really jolted me."
    • "Plus light blue writing on white background...hello asshats people who have visual issues may use ur app might wanna make… more
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20. thank you, this program is really helping me... you got me tearing up. this is the push i need and feeling a little better everyday is great
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