Persistent Error: Server code 500
Server error code 500 comes up very frequently when doing a variety of things, from adding bad guys to activating power ups to reading science cards. Sometimes the action silently completes (without confirmation) despite the error, as with battling bad guys, but sometimes it does not, as when adding a new bad guy. It is really distracting and makes it difficult to get the full benefit from this app.
I'm using an iPhone 4 on the latest iOS update. I've tried restarting the app but saw no improvement.
As of August 30th we’ve moved the infrastructure to Amazon AWS and many of these problems are being addressed. We’ll be keeping an eye on this, but know that we’re watching.
Same problem here. This app and the browser site contain really useful information but the errors are just too much and make me not want to use it anymore which is a real shame :(
I have stopped using this ap because I always get this error code. Too bad. I used to use it daily.
This issue seems to be getting worse and worse. I am a patient person, but this problem, combined with login problems on the browser version, is about to make me give up on SuperBetter.
Issue primarily occurs when fighting bad guys- if I didn't win.
Same here. Unusable at this point.
FIX THIS!!! Pretty please?
Ditto. I have an updated iPhone 4S and get this error message a lot!! Very frustrating!!
This is making the app completely unusable for me :(
I'd really love to be able to use it, but as it stands now it's just not possible as every action that requires server interaction returns status 500.
Justin White commented
What is happening: To many people - not enough server processing power (I don't think they expected the exponential growth they've been getting)
Complication: They aren't charging us (and this not making any money to upgrade their server)
Solution: Funding - Kickstarter or Investers
Please vote up this feedback --> https://superbetter.uservoice.com/forums/119811-superbetter-feedback/suggestions/3639735-get-funding-kickstarter-or-inverstors-
iPhone 4S Same issue, seems to work after I refresh the app or the screen but it has the error most frequently when marking off a bad guy fail. It eventually will update but counts all the errors giving me an inaccurate number of how many times it has been battled
Another one who wishes this error 500 were fixed. Sometimes closing app and reopening helps, and sometimes not. It makes the (otherwise great) app hard to use.
Same. iPhone 5 w/ all updates getting really frustrated
Please fix this or at least post something so we know you're hearing us...
This should be a priority for your team. I don't even know why I had to expend a limited number of votes to give this the well-deserved support that this serious issue merits. iPhone 4S, latest everything.
I really really really want to use and share this app, but these persistent errors are making that VERY hard.
FOR GODS SAKE FIX THIS. It makes the app U USEABLE b/c nothing can be added. LAME LAME LAME.
I am having same issue on iPhone 4S
I am having same problem - iPhone 5.