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Kelly

← Customer Feedback for SuperBetter

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7 results found

  1. Persistent Error: Server code 500

    306 votes
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    41 comments  ·  SuperBetter Feedback » mobile app  ·  Admin →
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    Kelly supported this idea  · 
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    Kelly commented  · 

    This issue seems to be getting worse and worse. I am a patient person, but this problem, combined with login problems on the browser version, is about to make me give up on SuperBetter.

  2. Persistent log in issues and "we are working to improve SB" error messages

    47 votes
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    2 comments  ·  SuperBetter Feedback » editing/UserExperience  ·  Admin →
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    Kelly supported this idea  · 

  3. Improving the activity board and notifications

    18 votes
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    2 comments  ·  SuperBetter Feedback » notifications/tips  ·  Admin →
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    AdminSuperBetter (CEO / Founder, SuperBetter) responded

    Thanks for your feedback, Leeza. We’re aware of many of the issues you mention and hope to improve them in future development cycles! A few boots to the ally and notification system should be live within the next couple weeks.

    Kelly supported this idea  · 

  4. One touch for indicating completion of quests and power ups

    69 votes
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    4 comments  ·  SuperBetter Feedback » editing/UserExperience  ·  Admin →
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    started  ·  AdminSuperBetter (CEO / Founder, SuperBetter) responded

    We’re working on including a small lightning bolt icon that you can click to quickly indicate completion from the list view. We had to make it two initially due to issues we saw in user testing where people would double click and accidentally complete a quest without even seeing what it was :)

    Kelly supported this idea  · 

  5. Method of undoing

    195 votes
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    under review  ·  7 comments  ·  SuperBetter Feedback » editing/UserExperience  ·  Admin →
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    Kelly supported this idea  · 

  6. Too many issues with iPhone 5 crashing and error messages

    23 votes
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    2 comments  ·  SuperBetter Feedback » mobile app  ·  Admin →
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    AdminSuperBetter (CEO / Founder, SuperBetter) responded

    We understand your frustration and are working on it! If you can share specifics about the crashes (what version you’re on, what OS, what action you were trying to take) we can investigate further.

    Thanks,
    Rose

    Kelly supported this idea  · 
    An error occurred while saving the comment
    Kelly commented  · 

    I am having the same problem -- usually when I try to mark a Quest or a Bad Guy as Done. Something is wonky with the radio buttons. After I click them, I'll get an error, or nothing will happen at all. Sometimes this happens on the browser version in Chrome, also. I'm on an iPhone 5 running iOS 6.0.2.

  7. Activity wall changes

    66 votes
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    9 comments  ·  SuperBetter Feedback  ·  Admin →
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    Kelly commented  · 

    I would prefer ally and hero activity to be listed separately. Reloading over and over on the mobile app gets tedious, and when you comment or like activity, your place in the list is lost. I find the UI to be confusing in general

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