SuperBetter Feedback
Welcome! We’d love to hear from you! If you have a specific question about your account, please select “Contact Support” in the right sidebar.
1405 results found
-
PTSD powerpack
I have Complex PTSD, and I can't get real therapy as of right now.
The powerpacks for anxiety and depression are excellent, but they don't quite adress the issues that worry me in particular.
I was wondering if a pack similar to that of depression, but with some tweaks (for example, with power ups that adress flashbacks or staying present) couldn't be created.
Anyways, thank you very much for creating superbetter !8 votes -
Bug -- my suggestions tab still shows a (1) after I've accepted the suggestion.
Tried reloading and all that.
7 votesWorking on fixing this now! Stay tuned :)
-
More granular ability to post updates
I'd like to be able to share some power ups and not others. I might want personal power ups that no one else sees, allies or otherwise.
7 votesThanks for the feedback! We’ll keep this in mind for the future. :)
-
Quicker way to accomplish Activity/Quest/etc
Hi there,
I think it would be great to have a way to complete activities, quests, and other items from their lists, instead of having to click on the View button or the item itself to drill down just to click "I Did This". Maybe having people clicking the View button makes sense when they have never seen/created the view before, but once the item is old hat, why take up more time.
BONUS: It would also be good to see if you have accomplished an item today. Currently, outside from the Activity stream, you can't see if you have…
7 votes -
Can't access power packs
For some reason I'm unable to access any of the power packs. When I click on one, it loads a blank white page that I have to back out of. I've tried logging out and back in again and reloading the blank pages, but nothing seems to help.
7 votes -
I don't understand at all what I'm supposed to do???
I don't understand at all what I'm supposed to do???
7 votes -
Multiple Choices on the beginning dropdown
I just had a surgery after 4 years of being physically injured. Sometimes I don't know what's worse. Most likely the physical injury still.
I thought maybe down the line you could incorporate a multiple choice area here instead of a dropdown.
I know you can customize your own adventure, but often it feels safe to start out with pick 1 to 3 that you're dealing with.
For me I have physical injury, surgery and post traumatic stress. Maybe those choices together provide different hybrid superpacks.
It's just an idea. I really believe what you have created is amazing and…
7 votes -
Controlling when I post as me OR my secret identity
I don't understand why I sometimes post as "myself" and sometimes as my "secret identity". It's especially frustrating for my Allies because they don't know that it's two names for the same person. I'd like to be able to control this.
7 votes -
Where is the game?
I don't get this game - or rather, I don't understand how it is a game. It feels like one of those workbook fill in the blanks self-help books. Is there some actual online gaming thing I'm missing. As far as I can tell, I'm just supposed to do a bunch of stuff off-line and then mark whether or not I did it. IS this correct, or is there an actual game that is supposed to happen? Also, what and where is the Activity Wall; I was never brought there.
7 votesSuperBetter uses gameful design to help you achieve your goals – so you’re right that the gameplay itself takes place in the real world, since that’s where you’re trying to achieve your goal! It’s not a game in the sense of a video game, but all of the pieces in it are based on game design principles.
The activity wall is visible on your HQ (you must log in) – click on “Activity” on the left-side menu and you’ll see a list of your actions and have the ability to post status messages. I hope this helps!
-
customizing things
Hi - great job on this site. one thing that would make it better, maybe: when creating one's own power-ups, bad guys, and quests, users should be able to specify how many points they get for each thing, and more than 1 category (physical, emotional, etc.) should be available.
Thanks!
7 votes -
7 votes
-
Bug: achievement only keeps 255 characters
I've written a few achievements to my hero and noticed that the description is truncated after 255 characters when I view it on the Achievements page. I am unsure whether the full text is captured in the email notification. If the intent is to limit the length that this field can be, UI constraints should be added to let people know that they need to word the description so that it fits. It'd bad form when the hero can only see a fraction of the light being shone. If the intent is to allow users to enter unlimited length descriptions…
7 votes -
I can't sign in!
The sign on screen is not working for me - I'm on IE 7. I have an account, but the "Login up here" isn't working.
7 votes -
Calendar view
For the activation history in power ups. For example, I have the "Drink a Glass of Water" power up, I thought that instead of just listing the dates in the activation history, we could have a calendar view with the number of times we activated the power up each day. That way you can easily see how often you've activated the power.
7 votes -
A chat room
A chat room where we can talk to out allies when they are online at the same time. It would make checking in easier.
7 votesThanks for your feedback! We know that messaging with allies is very important, and while we don’t have a chat feature at this moment, I’d like to suggest you create a private group for you and your allies on the SuperBetter Community (http://forums.superbetter.com) and use that to communicate. Please let me know if you need help setting one up – just email me at jessica [at] superbetter [dot] com.
-
Make secret identities secret!
Oh Boy, I thought my secret identity would be SECRET!!!!! Not splashed all over my dashboard for my allies to see!!!!
7 votesHi there,
The secret identity isn’t designed to literally be a secret – it’s your hero identity, if you’d prefer to think of it that way, the name you give to the source of strength and heroism inside you. There’s no reason to worry about sharing it with your allies – most allies find it pretty cool to see what their hero has chosen for their secret identity! I hope that helps explain the intent behind this part of the game. If you have any additional questions, please let me know. Thank you!
-
The basis behind choosing your epic win - gaining allies with common goals
I watched Jane McGonigal's TED talk where she talks about saving the world with gaming and thought it was fascinating. I'd like to make my epic win something very meaningful but right now it's very general (get better in all four of the resilience categories) which makes it hard to really see my progress.
I think it would be great if you could befriend (become allies with) enough people on SuperBetter that had common goals and you could all work together and help each other get to where you want to get.
Just like WoW or some other game, you…
7 votes -
make Asperger's a SuperBetter option
Please make Asperger's a illness to get superbetter from. i have it and its difficult to work without more guidance from the site.
7 votes -
An Easier Display
So right now it's very difficult for newcomers to navigate their way around SuperBetter! I suggest a more streamlined setup that is similar to other social media like Facebook. I would love it if there was a main activity wall that showed my activity and all of my allies activity so that I could easily see what everyone is up to and comment on it. Also I would love it if when I added an ally they automatically added me, kind of like when you add a friend on facebook. It took me and my friends a lot of confusing…
7 votes -
For people who use Java or Android phones, or, like me, have an iphone that's too old to use the iphone app, I think it would be more effici
For people who use Java/Android/etc phones, or have older model iphone that can't support the app, or only have an ipod touch, or whatever, I think it would be more efficient to prioritize a sleek, app-style mobile web interface, that anyone with any smartphone or tablet device can access and use, and then make product-specific apps according to demand.
7 votes
- Don't see your idea?