SuperBetter Feedback

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  1. Activity Feed scrolls endlessly

    My Activity Feed just keeps scrolling and repeating itself. Is this a known issue? I'm using Firefox, if that makes a difference.

    4 votes
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    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  2. Time zones.

    I live in New Zealand. My tasks get reset at odd hours. Would love to be able to set my time zone so that my start of the day isn't 8pm at night.

    86 votes
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    15 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  3. Method of undoing

    I am constantly misclicking, accidentally completing quests I didn't do, vanquishing bad guys who are still kicking my butt, etc. I would like to be able to UNDO this activity and have the points revoked. Is there a method?

    192 votes
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    under review  ·  7 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  4. Confusing Set-Up

    The beginning of the new SuperBetter is rather confusing, even for someone like me, who has been following it for a while. I just found the quest to select an Epic Win, because I didn't realize the default quest was anything important, I focused on the quest it gave me for my selected recovery path.

    IMO, the beta version of SuperBetter did an exponentially better job of walking you through the systems, terminology, and the interface of SB so that you knew what was going on. Right now everything is rather confusing, although the bad guys system is much better…

    5 votes
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    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  5. Quicker way to accomplish Activity/Quest/etc

    Hi there,

    I think it would be great to have a way to complete activities, quests, and other items from their lists, instead of having to click on the View button or the item itself to drill down just to click "I Did This". Maybe having people clicking the View button makes sense when they have never seen/created the view before, but once the item is old hat, why take up more time.

    BONUS: It would also be good to see if you have accomplished an item today. Currently, outside from the Activity stream, you can't see if you have…

    7 votes
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    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  6. Size of the title field and description field too small in some cases

    As I better understand how to use bad guys, power ups, and quests, I find that the szie of the title field and the description field is too small in some cases. It helps to be able to see a longer mnemonic in the title field and to keep more text in the description field to reread for insight. Of course I could add a link to the field, but it would be nice to keep everything inside of SuperBetter.

    4 votes
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    3 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  7. Comments re. My Profile in forums

    A couple comments about the "My Profile" in the forum. The first would be that the text input boxes for some of the items are two small; e.g., for "bio" -- you get a box which could hold a couple words! The second would be that when you go to "My Profile", you start on the Visitor Messages tab rather than the "About Me" tab. That doesn't seem to make much sense. If it matters, I'm using Chrome at the moment.

    1 vote
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    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Steve,

    I just reset the controls for the user profiles in the forums, so all the fields should allow for longer input. As for starting on the “Visitor Messages” tab, that is the way the forum software is set up – I’ll investigate it, but it may not be customizable. :) Thank you!

    Cheers,
    Jessica.

  8. Newcomers can be lost ...

    I've seen this happen more than once with people I've introduced to the site, as well as reading comments to this effect here and in the forum.

    A contrast to this seems to be people who have come to the site after exposure to Jane's TED talk or to her book. With that background, a newcomer has the "big picture" and can make more sense of the site.

    As a short-term solution, I might include a big link on the initial page encouraging people to watch the TED talk before signing up.

    20 votes
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    1 comment  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  9. I am unable to delete ANYTHING

    I am unable to delete notes, bad guys, powerups, or power packs. This is really frustrating!

    I run Chromium web browser on Ubuntu 11.10 Linux.

    6 votes
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    4 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  10. In ally role some of the navigation options seem inconsistent

    Context you are both a hero and an ally and are logged in, but select the "ally" role at the top of your screen.

    Some of the navigation options seem inconsistent -- the quests/powerups/etc. - take you to info about yourself, while others take you to info about the hero you are an ally to.

    9 votes
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    1 comment  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

    This seems a bit flukey (we’re not able to reproduce getting sent to your own info when you’re in ally mode) – but we totally agree that ally mode needs some serious TLC. That’s why we’re redesigning it from the ground up – stay tuned!

  11. editing badguy text doesn't work

    I am unable to edit the text of a badguy (which suggests in the text that I should edit it).

    5 votes
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    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  12. 4 votes
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    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  13. tried to change my health goal

    tried to change my health goal and now I can't specify anything when I click on the health goal button.

    1 vote
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    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

    To change your health goal, click on your existing goal (under where it says “I’m getting super better at”), and then click the edit button, which should be to the right of the grey banner. You should then be able to click the Illness/Injury button or the Health Goal button and choose a new area from the dropdown list. Please let me know if this doesn’t work!

  14. Small error - Link in "Zombie Program" Bad Guy goes to "Emotional Vampires"

    When I clicked the link to read about Zombie Programs, it instead takes me to the article about Emotional Vampires.

    1 vote
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    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  15. Harmonization of terms

    On the FAQ page, the description of "How long does it take to win SuperBetter" doesn't seem to correspond to the rest of the game. Are the seven solo missions the same as seven quests? Does "collective adventure" refer to the process of playing the game with allies, or is a collective adventure more like a quest in that it needs to be defined and then tracked through to completion? Is the Secret Lab the same as Secret Headquarters?

    1 vote
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    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

    You’re right! We used to call the introductory quests you get from SuperBetter “missions” – we’ll fix that! In terms of collective adventure, that’s just what we like to call the journey of getting SuperBetter – an adventure you undertake with your allies towards some epic goal. Your Secret Lab is not the same as your Secret HQ. Your Secret Lab is a private space only YOU can see. You can access it by clicking one of the bluegreen circles in the illustration bar of your Secret HQ (beneath the logo!). Let me know if that helps :)

  16. Posting pictures to Activity Wall

    Many of the quests ask you to post a picture to the Activity Wall, but there is no way to directly upload the picture at the Activity Wall.

    13 votes
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    2 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  17. commenting

    I notice that there are some issues when posting a comment. You type the message and hit "enter" for about a second, nothing happens, so you hit "enter" again, then half a second later, two of the same comment show up, but there isn't an option to delete one, so now you just have two (or more, depending on the impatience of the commenter) hanging around...

    13 votes
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    2 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  18. Voting system is a great idea but needs a bit of attention

    When I voted for a suggestion it clearly works because my votes were added to the total but it felt like I was rather left in limbo there. I hit 'vote' a few times but the box did not disappear.

    6 votes
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    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  19. Does anyone work over the weekend to address the various issues that people are reporting?

    See above. Getting a bit frustrated with the lack of response!

    3 votes
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    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Andy,

    We’re a very small company, and we do the best we can, although I’m sorry to hear about your frustrations. Please send me an email at jessica [at] superbetter [dot] com and I’ll see if I can help you out.

  20. Save Note button doesn't work in Secret Lab

    I typed a note and hit the 'Save Note' button. Nothing happened upon button click.

    12 votes
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    2 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
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