SuperBetter Feedback
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236 results found
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Posting pictures to Activity Wall
Many of the quests ask you to post a picture to the Activity Wall, but there is no way to directly upload the picture at the Activity Wall.
13 votesHi Jimmy – we’re working on changing the wording in the Power Packs to reflect that you can upload the photos as a Power-up while we work on direct-to-wall photo uploading. Thanks for pointing this out!
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commenting
I notice that there are some issues when posting a comment. You type the message and hit "enter" for about a second, nothing happens, so you hit "enter" again, then half a second later, two of the same comment show up, but there isn't an option to delete one, so now you just have two (or more, depending on the impatience of the commenter) hanging around...
13 votes -
Voting system is a great idea but needs a bit of attention
When I voted for a suggestion it clearly works because my votes were added to the total but it felt like I was rather left in limbo there. I hit 'vote' a few times but the box did not disappear.
6 votes -
Does anyone work over the weekend to address the various issues that people are reporting?
See above. Getting a bit frustrated with the lack of response!
3 votesHi Andy,
We’re a very small company, and we do the best we can, although I’m sorry to hear about your frustrations. Please send me an email at jessica [at] superbetter [dot] com and I’ll see if I can help you out.
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Save Note button doesn't work in Secret Lab
I typed a note and hit the 'Save Note' button. Nothing happened upon button click.
12 votes -
Didn't finish watching intro videos
I wasn't able to finish watching the intro videos, but now I can't get back to them. It would be nice to have a way to go back to them.
4 votes -
Tutorial
It confused me when the opening page didn't say that this was to familiarize us with the process of Super Better, and instead it seemed like it launched me straight into a very very simplistic game. Might want to label it "tutorial".
2 votes -
Portrayal of Women
I am interested in using SuperBetter as a tool for staying physically and mentally fit while having to finish a long and arduous project. The idea for this site and the way it is arranged is fantastic. However, when I have emailed a few friends to tell them about the site, all six were first struck by McGonigal's stage make up and unnecessary cleavage. For a self-help (or self-acceptance) site, McGonigal's styling seems to have missed the mark, appearing either threatening or comically bad.
Here's an email excerpt from a male friend of mine:
OK. I'm glad it's not just…
31 votesThis has been a great conversation, and we appreciate the different perspectives offered here in the comments. We’ll keep these notes in mind when we approach future video content.
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Theming Options!
First, let me say I LOVE the SuperBetter experience. The interface is very good, and that's something that most web services either get wrong, or worse, just plain overlook. Custom images for events is a nice touch--I'd love to see that extended with some customizable theme options.
18 votesThanks for the feedback, Stevon!
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One touch for indicating completion of quests and power ups
It would be really nice if you could indicate the completion of a quest or the use of a power up with one click on the main list instead of having to go to the page for that specific quest or power up
69 votesWe’re working on including a small lightning bolt icon that you can click to quickly indicate completion from the list view. We had to make it two initially due to issues we saw in user testing where people would double click and accidentally complete a quest without even seeing what it was :)
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Need a "getting started faq" or something simpler
The community pages encourage you to view the faq right off the bat, but there is too much information -- there needs to be a gentler introduction to it. If nothing else, have the first question in the faq be "How do I get started."
1 voteHi Steve,
In the SB Community, we have posts in the SuperBetter Basics forum to help you get started (https://forums.superbetter.com/forumdisplay.php?1-SuperBetter-Basics). We’ll add something about how to get started right away to this forum, as a simple introduction. Thank you!
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Can't switch from facebook to direct sign in
Since accessing some stuff via facebook seemed to fail, I wanted to enter a password or something and there doesn't appear to be any way to do that. Editing my profile seemed like a place ot start, but it isn't working.
4 votes -
Editing account details failed to function
Using Chrome on Windows 7, wanted to enter birth date and hit edit in account and got a blank white spot in the whole area where I expected to see the input fields.
8 votesWe’re not able to reproduce this – can you try again and just stay on the page for 30 seconds? We’re wondering if it’s a load-time issue…
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1 vote
What type of image (.png/.jpg/.gif) and what size were you uploading?
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i am completely lost. don't have a clue what to do.
new user. just logged in. found myself doing some exercises: standing up, snapping fingers, but the videos were not loading and playing. i changed some settings, restarted firefox and logged in again. now i see a page completely different than where i was, no idea of how to get back there, or what to do with this page. yes, i read "i am stuck' page. as suggested i did click on "i don't remember what and can't see the name since this window is covering it" and found a list of brainstorming questions. sorry, not into brainstorming and answering questions.…
1 voteHi Jeffrey,
It sounds like you encountered some problems in the initial introduction process – when you came back to the site, it skips that process and takes you directly to your HQ. Please email me at jessica [at] superbetter [dot] com and I’ll help you get started with your game – additionally, we’ll had a Getting Started document to the community to help folks that get stuck. Thank you!
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Signup is Not very user friendly
Separate login page from request page
4 votesCan you tell us more about what this means?
- Don't see your idea?