SuperBetter Feedback
Welcome! We’d love to hear from you! If you have a specific question about your account, please select “Contact Support” in the right sidebar.
1405 results found
-
Can't access power packs
For some reason I'm unable to access any of the power packs. When I click on one, it loads a blank white page that I have to back out of. I've tried logging out and back in again and reloading the blank pages, but nothing seems to help.
7 votes -
commenting
I notice that there are some issues when posting a comment. You type the message and hit "enter" for about a second, nothing happens, so you hit "enter" again, then half a second later, two of the same comment show up, but there isn't an option to delete one, so now you just have two (or more, depending on the impatience of the commenter) hanging around...
13 votes -
Save Note button doesn't work in Secret Lab
I typed a note and hit the 'Save Note' button. Nothing happened upon button click.
12 votes -
Show achievements on a bar chart by type.
It would be motivating for me to see my achievements stacked up by type on a bar chart or moving horizontally along a scale pointing to my goal.
11 votes -
On Bad Guys, could you change "Battle Fail" to "Battle Lost"?
I find the word "fail" to be more discouraging.
12 votes -
Invitations link doesn't work
On chrome, sometimes clicking the invitations link at the top of the screen does nothing. In general, your UI should be everything accessible from a single screen.
4 votesWe’ve been having slower response times with our servers since the LifeHacker article – can you double check and make sure it’s not just a delay? We’re not able to reproduce on our end…
-
Only feedback after first power pack
Hi,
I'm after first power pack (lowering stress). SuperBetter is great !!!
It energize me any time I was playing or even thinking about it.
All is based on science. Great ! It is also about learning english -
reading, listening (video), writing (activity wall, forum). I've noticed that
I read English better, more understand, more understand in video,
etc. It's because I read more texts with enthusiasm and I'm looking
forward for every next quests, science information, ...Well done.
Sincerely,
Chorche1 vote -
ally sign in / sign up
My ally tried to sign in / up, but doesnt end up being entered as my ally... i would think that allies would have a different process so they are autimatically linked to the person(s) they are supporting....
4 votesCan you let us know what your ally did? Your ally needs to click the link (either from facebook or from the email), then sign up for a new account on the page it takes them to, and they will automatically be linked as your ally.
Had your ally already created an account before? If so, the two emails MUST match (the email they signed up with, and the email you invited).
Let me know – I know we’ve been running into a lot of issues with allies so I’ll try to help as best I can and please bear with us! :)
-
Can you do some videos about the charts or graphs that you have on tracking. None of it makes any sense to me.
I do not understand the tracking. So for me, superbetter has become nothing more than a to-do list. I accumulate points, and have access to charts that are more or less meaningless to me. Can you make some videos explaining all that stuff?
Thanks.1 vote -
In the to-do list, typo after battling multiple bad guys
Typo:
When I complete multiple quests, my To Do list says "5 QUESTS COMPLETED!", but the pluralization for "Bad Guy" isn't done correctly when I've battled multiple bad guys. (ex: "2 BAD GUY BATTLED!" rather than "2 BAD GUYS BATTLED!")4 votes -
Confusing Set-Up
The beginning of the new SuperBetter is rather confusing, even for someone like me, who has been following it for a while. I just found the quest to select an Epic Win, because I didn't realize the default quest was anything important, I focused on the quest it gave me for my selected recovery path.
IMO, the beta version of SuperBetter did an exponentially better job of walking you through the systems, terminology, and the interface of SB so that you knew what was going on. Right now everything is rather confusing, although the bad guys system is much better…
6 votes -
Select a set of powerups /bad guys for today to accomplish
So that it's not overwhelming and user has a concrete goal for today
7 votes -
1 vote
-
choose hero link broken
When I attempt to choose a hero from the drop down menu in my ally dashboard (on the "my heros" page), it takes me to the activity log of a different hero then the one I selected.
1 vote -
The Epic Win BullPen
An area to store your roster of Epic Wins, so you can load the next one up immediately after your next glorious victory!
I believe it's important to work on only ONE Epic Win at a time, as the system is built for. Multitasking detracts from progress, however attractive it may seem to accomplish more than one EW at a time!
I love to plan for the future, use future boosts, and keep my mind focused on what I want to achieve. And I think the BullPen, like Future Boosts, is great for this, but on a higher level, much…
24 votes -
editing badguy text doesn't work
I am unable to edit the text of a badguy (which suggests in the text that I should edit it).
5 votes -
Quests/power ups
the quests and power ups that you guys suggest should have an option to permanently put them on our lists
2 votes -
More interaction between allies
It would be wonderful to be able to message allies, suggest powerups to them and send support/encouragement through the website and/or app. This would make it a more interactive and social experience, amplifying the positive effects this wonderful game has
17 votes -
Adopt Ally Power Ups, Bad Guys, etc
I think it would be great to be able to click on an ally's power up/bad guy/quest and see what it was and then 'adopt' it to be one for you as well.
8 votes -
Typo in the "Do Like the Monks" power-up
in the "Do Like the Monks" power-up
I think you meant " Even 5 minutes of meditation..."
Although mediation is also important to mental health. I think this power up would be better with another "t".
thanks for your awesome website.
Chaim Finkelman4 votes
- Don't see your idea?