SuperBetter Feedback

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  1. Harmonization of terms

    On the FAQ page, the description of "How long does it take to win SuperBetter" doesn't seem to correspond to the rest of the game. Are the seven solo missions the same as seven quests? Does "collective adventure" refer to the process of playing the game with allies, or is a collective adventure more like a quest in that it needs to be defined and then tracked through to completion? Is the Secret Lab the same as Secret Headquarters?

    1 vote
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    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

    You’re right! We used to call the introductory quests you get from SuperBetter “missions” – we’ll fix that! In terms of collective adventure, that’s just what we like to call the journey of getting SuperBetter – an adventure you undertake with your allies towards some epic goal. Your Secret Lab is not the same as your Secret HQ. Your Secret Lab is a private space only YOU can see. You can access it by clicking one of the bluegreen circles in the illustration bar of your Secret HQ (beneath the logo!). Let me know if that helps :)

  2. Is there a secret lab note lenght limit?

    I was trying to follow the quests for an powerpack and it has 3 related quests that make you journal. It saved just fine for the first quest. I spent a lot of time and thought writing out the second one and when I came back it wasn't there. So I redid it and made sure I saved it. When I came back again THAT set of changes was gone too. It just refuses to save it if I add very much more. What should I do? Can you get rid of the lenght limit if there is one?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Signup is Not very user friendly

    Separate login page from request page

    4 votes
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    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  4. Does anyone work over the weekend to address the various issues that people are reporting?

    See above. Getting a bit frustrated with the lack of response!

    3 votes
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    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Andy,

    We’re a very small company, and we do the best we can, although I’m sorry to hear about your frustrations. Please send me an email at jessica [at] superbetter [dot] com and I’ll see if I can help you out.

  5. Typo in levels explanation

    In the first sentence in the explanation of Levels 'news' should be 'new'

    1 vote
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    0 comments  ·  spelling/grammar  ·  Flag idea as inappropriate…  ·  Admin →
  6. Why can I not log in?

    My password I never changed....

    1 vote
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    0 comments  ·  forum integration  ·  Flag idea as inappropriate…  ·  Admin →

    If you signed up for the private beta/sneak peek and used SuperBetter before March, you’ll need to create a new account. If that’s not the issue, let me know a bit more information and I’ll see how we can help :)

  7. Need a "getting started faq" or something simpler

    The community pages encourage you to view the faq right off the bat, but there is too much information -- there needs to be a gentler introduction to it. If nothing else, have the first question in the faq be "How do I get started."

    1 vote
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    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  8. Visual feedback for the Resend button at invitations.

    The resend button doesn't give any visual feedback (or is broken for me?) it would be good to have a message.
    I'm using Chrome 17 under Windows.

    2 votes
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    0 comments  ·  allies  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  10. Can’t add bad guy

    The keyboard on my iPhone blocks the add/submit button. It won’t let me hide the keyboard. I can drag up to see the button but can’t click it.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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