SuperBetter Feedback

Welcome! We’d love to hear from you! If you have a specific question about your account, please select “Contact Support” in the right sidebar.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. In the to-do list, typo after battling multiple bad guys

    Typo:
    When I complete multiple quests, my To Do list says "5 QUESTS COMPLETED!", but the pluralization for "Bad Guy" isn't done correctly when I've battled multiple bad guys. (ex: "2 BAD GUY BATTLED!" rather than "2 BAD GUYS BATTLED!")

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  2. 1-click selections

    Have an "I did this"/"I fought this" button next to view button to save a click

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  3. Make text limit on invitations clear

    Currently invitations can have longer text put into them than shows up in the invitation (or at least than shows up in the invitation if a user looks in their 'sent' box).

    It could be good to either remove the limitation (if it's real), or show the full invite message in the sent area. I had a moment of panic thinking that these people who I was already a little nervous asking to join me in SuperBetter were getting truncated invites that would seem incoherent.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  4. In ally role some of the navigation options seem inconsistent

    Context you are both a hero and an ally and are logged in, but select the "ally" role at the top of your screen.

    Some of the navigation options seem inconsistent -- the quests/powerups/etc. - take you to info about yourself, while others take you to info about the hero you are an ally to.

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

    This seems a bit flukey (we’re not able to reproduce getting sent to your own info when you’re in ally mode) – but we totally agree that ally mode needs some serious TLC. That’s why we’re redesigning it from the ground up – stay tuned!

  5. Cant upload my secret ID pic on iPhone or iPad

    The option to upload an "avatar" is greyed out on iPhone or iPad ... Haven't tried on laptop yet.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  6. Mobile version and more time between tasks

    I'm brand new, and love SB already.

    It would be great if there was a Web friendly version of the site for mobile, I use Android.
    It would also be beneficial if there weren't so many challenges set immediately after each other on the weight loss program, as I felt like I couldn't get away from the website, so I could do some other work.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  7. sorting of various elements

    Is it possible to rearrange the order of elements in each section (quests, bad guys, etc)? I have created many of my own but find the order to be contrary to how I use them and now that I downloaded a bunch of super packs its infinitely worse! I either have to scroll WAY down to find what I seek or even worse yet have to dig through a giant list to find it. Just being able to rearrange these lists would be so helpful in getting superbetter. Otherwise I LOVE this "game" and find it immensely helpful in my…

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  8. Much of interface seems to assume daily entries...

    But people often can't check in daily or may miss a day or two and then when trying to fill things out the wording seems awkward and inappropriate in some cases. Catching up seems hard.

    Need to think about ways to make it easy to keep up even if you can't or don't check in daily. Need to word items more flexibly.

    This may be partly due to dealing with a chronic condition rather than an acute condition or one where recovery is possibility. Anyway, mostly just that if you miss for a while, it can seem daunting to keep…

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  9. meal planner

    I am dong the losing weight power up with stress management right now,.. I think that it would be cool to have quests like eat an apple today or something like that, id like to see a table that I can personalize to the type of fruits and veggies and things that I like and then to have quests that help me put more of those things into my diet,.. also it would be nice to have a meal planner that helps me plan meals and shows calories fat ect. so I can better track the things that I am…

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  10. Quicker way to accomplish Activity/Quest/etc

    Hi there,

    I think it would be great to have a way to complete activities, quests, and other items from their lists, instead of having to click on the View button or the item itself to drill down just to click "I Did This". Maybe having people clicking the View button makes sense when they have never seen/created the view before, but once the item is old hat, why take up more time.

    BONUS: It would also be good to see if you have accomplished an item today. Currently, outside from the Activity stream, you can't see if you have…

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  11. Didn't finish watching intro videos

    I wasn't able to finish watching the intro videos, but now I can't get back to them. It would be nice to have a way to go back to them.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  12. Activity Feed scrolls endlessly

    My Activity Feed just keeps scrolling and repeating itself. Is this a known issue? I'm using Firefox, if that makes a difference.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  13. Confusing Set-Up

    The beginning of the new SuperBetter is rather confusing, even for someone like me, who has been following it for a while. I just found the quest to select an Epic Win, because I didn't realize the default quest was anything important, I focused on the quest it gave me for my selected recovery path.

    IMO, the beta version of SuperBetter did an *exponentially* better job of walking you through the systems, terminology, and the interface of SB so that you knew what was going on. Right now everything is rather confusing, although the bad guys system is much better…

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  14. I can't click through on any button on my ipad.

    It was working a few days ago.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  15. i am completely lost. don't have a clue what to do.

    new user. just logged in. found myself doing some exercises: standing up, snapping fingers, but the videos were not loading and playing. i changed some settings, restarted firefox and logged in again. now i see a page completely different than where i was, no idea of how to get back there, or what to do with this page. yes, i read "i am stuck' page. as suggested i did click on "i don't remember what and can't see the name since this window is covering it" and found a list of brainstorming questions. sorry, not into brainstorming and answering questions.…

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Jeffrey,

    It sounds like you encountered some problems in the initial introduction process – when you came back to the site, it skips that process and takes you directly to your HQ. Please email me at jessica [at] superbetter [dot] com and I’ll help you get started with your game – additionally, we’ll had a Getting Started document to the community to help folks that get stuck. Thank you!

  16. Voting system is a great idea but needs a bit of attention

    When I voted for a suggestion it clearly works because my votes were added to the total but it felt like I was rather left in limbo there. I hit 'vote' a few times but the box did not disappear.

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  17. Tutorial

    It confused me when the opening page didn't say that this was to familiarize us with the process of Super Better, and instead it seemed like it launched me straight into a very very simplistic game. Might want to label it "tutorial".

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  18. Can't switch from facebook to direct sign in

    Since accessing some stuff via facebook seemed to fail, I wanted to enter a password or something and there doesn't appear to be any way to do that. Editing my profile seemed like a place ot start, but it isn't working.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  19. Comments re. My Profile in forums

    A couple comments about the "My Profile" in the forum. The first would be that the text input boxes for some of the items are two small; e.g., for "bio" -- you get a box which could hold a couple words! The second would be that when you go to "My Profile", you start on the Visitor Messages tab rather than the "About Me" tab. That doesn't seem to make much sense. If it matters, I'm using Chrome at the moment.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Steve,

    I just reset the controls for the user profiles in the forums, so all the fields should allow for longer input. As for starting on the “Visitor Messages” tab, that is the way the forum software is set up – I’ll investigate it, but it may not be customizable. :) Thank you!

    Cheers,
    Jessica.

  20. tried to change my health goal

    tried to change my health goal and now I can't specify anything when I click on the health goal button.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

    To change your health goal, click on your existing goal (under where it says “I’m getting super better at”), and then click the edit button, which should be to the right of the grey banner. You should then be able to click the Illness/Injury button or the Health Goal button and choose a new area from the dropdown list. Please let me know if this doesn’t work!

  • Don't see your idea?

Feedback and Knowledge Base