SuperBetter Feedback
Welcome! We’d love to hear from you! If you have a specific question about your account, please select “Contact Support” in the right sidebar.
66 results found
-
iPhone app commenting broken
I type in a comment then press the add icon, but nothing happens. I press enter after entering the comments and the same thing happens.
3 votesThanks very much for the heads up, Dreamroller. I just tested it out and see what you’re talking about – commenting is a bit buggy right now. To comment on mobile, press the plus twice, then wait, and the comment should post after a couple second delay.
Thanks, Rose
-
Capture how hard the battle was
It would nice to specify how challenging the battle was. On some days, though I won the battle, it was an easy win. But on some other days, I might have had to really struggle hard to win the battle and I endured. Getting that captured might make me feel extra special about having made it through
29 votesThis is a neat idea — thanks!
-
I cannot edit my acct info
I need to add my name and edit details.
3 votesThanks for letting us know, Lisa. Are you having trouble on mobile or web? If you’re on mobile, click the pencil at the top right of the account area on the profile menu. Also, on either system, try logging out then back in again. Hope this helps! -Rose
-
Ally Suggestion Disappears!
An ally made a suggestion. I read it. Clicked it and it is gone! I wanted to reply/comment on it and now I can't find it... :(
8 votesWhen you accept a suggestion, you should get taken to the create quest screen, with the description your ally gave you preloaded. From there, you can save it to officially add it to your quest list. Which of those screens didn’t show up for you?
-
Award Your Hero... icons not showing!
When I go to award an achievement to my ally, I can put in the title and text and pic the color with no problem. I have the option to pick an icon but it doesn't display the icons so I have no idea which one I am picking. :(
This is in Firefox 12.0 on Mac. Haven't tried on Windows yet. Shut off my adblocker and flashblocker and still no luck.
22 votesHave you tried any other browsers? I’m not able to reproduce in Safari or Chrome, looking into why it might be occurring…
-
No feedback that I succeeded in changing my password
After receiving the password-recovery email, and filling in the new password twice, the form clears and nothing suggests I've succeeded.
Attempting to sign in with the new password fails.
2 votesThanks for this report. Can you (or anyone else experiencing it) tell us what browser this is happening on?
-
List Reorganization
It would be really cool if the lists of Bad Guys, Quests, and Power-Ups were reorganizable by clicking and dragging. I want to be able to prioritize my lists and put like entries together. Also, it would be cool if completed quests moved to the bottom of the uncompleted quests.
It would also be cool if, when you hovered over an entry, a short caption would show up or something.
21 votesGreat suggestions — thanks!
-
Advanced Quest Creation
I love how simple everything is to use and understand. It was a snap to get started and very intuitive.
But parts of me wants to be able to go into my secret lab and use more advanced tools (they could be optional to prevent overwhelm at first) to create more sophisticated quest lines. I want to be able to create a quest chain, where completing one quest unlocks the next. This would allow me to craft goals, but see them only as bite size, keep me encouraged to keep moving forward and not let a huge list of every…
218 votesWe’re having a gigantic meeting about how to make Power Packs more awesome, and are definitely considering enabling people to create their own Power Packs. It’s quite tricky/costly to develop, though, so we’re considering a model where you could pay some small amount of money to create your own Power Pack (complete with custom quest sequences, power-ups, bad guys, and icons), and then a slightly larger amount of money to create a Power Pack that you could then share with your friends and family.
In terms of random quests – we love that idea too! We’ll definitely be discussing it at our meeting :)
-
8 votes
This should be working – if you click on a Power-up, then click EDIT, you should be able to specify an additional type of resilience (You’ll always get +1 Emotional, but you can add +1 Physical, or Social, or Mental, or another Emotional).
Let me know if that’s not working and I’ll investigate!
-
Comments
Seriously need the option to edit or delete a comment, especially when one somehow gets posted twice...
14 votesThanks — we’ll look into this.
-
Secret lab: tracker not working
When I hit the BEGIN button, nothing happens.
Thanks76 votesWe think this might be an issue related to outdate browsers. Can everyone who’s experiencing this update to the latest version of their browser and let us know if the problem is still occurring, and if so, what browser you’re in?
-
Time zones.
I live in New Zealand. My tasks get reset at odd hours. Would love to be able to set my time zone so that my start of the day isn't 8pm at night.
86 votesIf you go to “Edit Profile” and change your time zone, does that work?
-
Ally Login Names Not Secret Identity?
When I click on Allies, I see different names than their Secret Identities so I have no idea who each ally is.
9 votesThanks for bringing this to our attention.
-
Portrayal of Women
I am interested in using SuperBetter as a tool for staying physically and mentally fit while having to finish a long and arduous project. The idea for this site and the way it is arranged is fantastic. However, when I have emailed a few friends to tell them about the site, all six were first struck by McGonigal's stage make up and unnecessary cleavage. For a self-help (or self-acceptance) site, McGonigal's styling seems to have missed the mark, appearing either threatening or comically bad.
Here's an email excerpt from a male friend of mine:
OK. I'm glad it's not just…
31 votesThis has been a great conversation, and we appreciate the different perspectives offered here in the comments. We’ll keep these notes in mind when we approach future video content.
-
Ally dashboard: the shadow task never updates
Whether I like items in my ally's activity wall or not, whether I comment or not, the ally dashboard always shows the shadow task as incomplete for the day.
32 votesThis is a known issue – we’re actually working on redesigning how allies work, and when those changes are released, this won’t be a problem :) Stay tuned!
-
Categorize power ups by strength
Hi guys,
I'd love it if I could see my power ups page categorized by the strength they build up so I can see where I need to round out my toolbox.
Thanks!101 votesGreat suggestion! I’ll pass this on to our team.
-
I would like to have the option to view Quests, Power-Ups and Bad Guys in a Grid format instead of a List.
As you play more, the lists of Bad Guys, Quests, and Power-Ups can get long. Having the choice to view these in a grid format instead of a list can save from searching and scrolling through the list.
27 votesThanks for the idea!
-
My current and peak resilence are always the same number
even when I dont complete quests or loose battles with bad guys or don't do anything my current and peak resilience are the same.
70 votesRight now it’s hard to be below peak if you’re an active player. Your resilience will only go down if you don’t do an activity that boosts it for several days, or if you take an inventory in the Secret Lab and report that you’re not feeling well.
-
My ally suggested a check-in but there is nothing on the site!
I got an email from superbetter.com saying my ally "suggested a Check In." and to click the link "Go to your Secret Headquarters to see what it is."
I clicked the link... and there is nothing there. Where do I find this?
4 votesHmm. That’s incredibly peculiar. What happens if you change the last part of the URL while you’re at your Secret HQ to be /suggestions instead of /secret_hq (I think that’s what it is, might be slightly different). That is the hard link directly to your suggestions page. Does anything show up?
OLDER RESPONSE——
On the left hand side of your secret HQ, there should be a link that says SUGGESTIONS (in the same place as the links that say ACTIVITY, QUESTS, ALLIES, etc). When you click that, you should be able to see the suggestions. Let me know if it’s not working! -
Cryptonite
Some bad guys are trivial enough, minions really, that they can be tackled quite easily: a simple bounce for your typical goomba. But other enemies require a bit more strategy, so why not list some weaknesses/hints/cheats?
A text field could prompt users to enter effective strategies and ineffective ones. And when all else fails and the battle is still lost, users can opt out and use their "get out of jail free card".
A little something like this
Bad Guy: The Insomniac
Weakness: Cold Shower, Reading in bed, Chamomile Tea...............Battle Results...............
( ) Fail
( ) Win
( )…
14 votesA lot of people have been asking for the ability to have a list of power-ups that are effective against certain bad guys – this is a fun way to do it :)
So is the idea behind a retreat that it’s basically a fail but we don’t count it as a fail in your scoreboard?
- Don't see your idea?