Ally Trouble Continues
After two feedbacks and replies from Jessica McDonald, I still cannot connect to my ally. I've received two invitations from her and the "accept" button doesn't link. I've gone through the link on the notification email, clicked through the tutorial on allies (several times), but when it ends and says, essentially, try it, I get the "oops" screen with the "try again" button. I am so frustrated. My ally is linked to me but I can't link to her, leaving her ally-less. :( I remember that ally invitations were a problem in beta and they still are.
Jmom
shared this idea
To everyone who’s been following along with this issue: THANK YOU! Your notes and emails helped us track down a variety of problems related to connecting with allies and, luckily, today I think I can finally say we’ve fixed them all!
In the incredibly unfortunate case that you’re still having problems with ally invites, please send an email to support@superbetter.com and include:
1) Your ally’s email address
2) Your email address
3) Who’s having issues connecting to whom
4) Where in the process you’re getting stuck.
THANK YOU! We totally appreciate your patience as we figure this out.
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Andy
commented
I need my votes back Chelsea
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Andy
commented
Seems to be working now
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Andy
commented
Hi Chelsea
This is still not working on Sunday at 3.45pm Atlantic time. There is no date or time stamp on your post so No one knows when 'today' is. Whenever it was I guess you didn't manage to fix it. I have tried re-sending an invitation to a potential Ally about 5 or 6 times over the last 3 days so perhaps I have contributed to your problems by compounding them.
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andysinging55
commented
I invited a friend who has not yet signed up to be my Ally but he doesn't appear to have received the invitation