Forum registration--cannot register or log in
When I attempt to go to the SB Forums, I get the following error message:
"Wrong username or password. You have used up your failed login quota! Please wait 15 minutes before trying again. Don't forget that the password is case sensitive. Forgotten your password? Click here!"
I click "here" and it asks me for my email address (which I provide), and then asks me the answer to a random question to which I never provided an answer to--so I am not able to log in, nor am I able to recover my password.
I tried to Register another account and still cannot do so, due to the same issue concerning the Random Question. Help! And thanks. :)
We were having issues with the forum and game registration over the weekend, but those should be resolved now. You can go to https://forums.superbetter.com/login.php?do=lostpw and reset your password – if that doesn’t work, just try creating a new account on the forums. One of those two methods should work, and if they don’t, please let us know!
-
Nanda 1
commented
Me too
-
jenhenderson47
commented
I tried the link above, but I got the same message I get when I try to log in to the forum: "An error occurred during a connection to forums.superbetter.com.
Peer's Certificate has been revoked.
(Error code: sec_error_revoked_certificate)
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site." -
AdminJessica McDonald (Director of Community, SuperBetter)
(Director of Community, SuperBetter)
commented
Hi Megan,
We were having issues with the forum and game registration over the weekend, but those should be resolved now. You can go to https://forums.superbetter.com/login.php?do=lostpw and reset your password - if that doesn't work, just try creating a new account on the forums. One of those two methods should work, and if they don't, please let us know!
-
Anonymous
commented
I get the same message, but so far it seems to let me click through anyway.
-
Franuary
commented
I'm having the same problem, but only when I try to sign in from a computer other than the one on which I initially created the SuperBetter account. This computer recognizes me just fine; computers at work give me the same error that you're seeing.
-
Anonymous
commented
I'm having the same issues too. :( I can sign in using Facebook, but I can't log into the forums with it!