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Forum registration--cannot register or log in

When I attempt to go to the SB Forums, I get the following error message:

"Wrong username or password. You have used up your failed login quota! Please wait 15 minutes before trying again. Don't forget that the password is case sensitive. Forgotten your password? Click here!"

I click "here" and it asks me for my email address (which I provide), and then asks me the answer to a random question to which I never provided an answer to--so I am not able to log in, nor am I able to recover my password.

I tried to Register another account and still cannot do so, due to the same issue concerning the Random Question. Help! And thanks. :)

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Megan Steckler shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


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  • jenhenderson47 commented  ·   ·  Flag as inappropriate

    I tried the link above, but I got the same message I get when I try to log in to the forum: "An error occurred during a connection to

    Peer's Certificate has been revoked.

    (Error code: sec_error_revoked_certificate)
    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site."

  • Hi Megan,

    We were having issues with the forum and game registration over the weekend, but those should be resolved now. You can go to and reset your password - if that doesn't work, just try creating a new account on the forums. One of those two methods should work, and if they don't, please let us know!

  • Franuary commented  ·   ·  Flag as inappropriate

    I'm having the same problem, but only when I try to sign in from a computer other than the one on which I initially created the SuperBetter account. This computer recognizes me just fine; computers at work give me the same error that you're seeing.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I'm having the same issues too. :( I can sign in using Facebook, but I can't log into the forums with it!

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