Persistent Error: Server code 500
Server error code 500 comes up very frequently when doing a variety of things, from adding bad guys to activating power ups to reading science cards. Sometimes the action silently completes (without confirmation) despite the error, as with battling bad guys, but sometimes it does not, as when adding a new bad guy. It is really distracting and makes it difficult to get the full benefit from this app.
I'm using an iPhone 4 on the latest iOS update. I've tried restarting the app but saw no improvement.
shardsofblue
shared this idea
As of August 30th we’ve moved the infrastructure to Amazon AWS and many of these problems are being addressed. We’ll be keeping an eye on this, but know that we’re watching.
Thanks!
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BlueMeadow
commented
I just got it on the weightlifting willpower one when my task was to read an article
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MultiPurposeWoman
commented
I'm having this problem now. May 12, 2016. I've been using the app for about three months and it just started happening about a week ago. Only happens when I try to add Quests. Is there a limit to the number you can add?
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gigglemistress
commented
Still a problem for me, it's demotivating when you are trying to interact but cant. I want to use the app bc it's easier to check off what I'm doing. Very frustrated with the poor performance of the site too -- you guys ever considered CDN caching or an architecture revamp to boost load times?
I really hope you get more funding to solve these infrastructure issues :)
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Anonymous
commented
(Error code: sec_error_revoked_certificate) Having this problem on my main computer just trying to register on the forums. :/
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ctierney
commented
Still a huge issue :(
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ajrosga
commented
Same here. iPhone 4, iOS 6.1.3. Help?
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magnifcentmegan
commented
I get it too on my iPhone 4. Trying to add a power up, trying to add an ally and trying to just complete a quest. Hopefully this will get sorted out because it severely lowers the effectiveness of an otherwise awesome app!!
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Margie
commented
Same with me when I'm trying to add a power pack. I have an iPhone 5.
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LaCanelle
commented
I have the same problem. I have an iPhone 4S. I honestly want to add this error message to my list of Bad guys. Irony.
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mkbevington
commented
Mine happens a lot with opening Science Cards. Plus I can't invite allies!!
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martingleeson
commented
Loading a power pack on iPhone 4, iOS6 on pretty decent wifi. Registered today.
Error domain=NSURL Code=500 "Server returned status code 500" ... {NSLocalizedDescription=Server returned status code 500}
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Dean
commented
And here is one more voice to add to this chorus:
I get the Error 500 code frequently on my iPad.
SB Folks, are you doing anything at all to remedy this? Anything? Anything? -
Joe Composer commented
Very, very frequently. Less so with Chrome than Safari (on the site); not so often with the app (but perhaps because it is less-fully-featured?).
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bradheintz
commented
Same here. SB team: are you using any kind of tool to notify you of 500s and other server app issues?
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Sophie R.
commented
Same here. Very very very annoying!
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cgerard143
commented
Thought it was just me doing something not kosher again...?
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Connierific
commented
This happens to me too.
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memc76
commented
I've got an iPhone 3GS and it happens more and more.
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Rebecca
commented
Got it too.
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konekone
commented
Just installed the app, lots of errors appearing. Very bad first impression.