SuperBetter Feedback

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  1. Signup is Not very user friendly

    Separate login page from request page

    4 votes
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    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  2. I'd really love it if this application could be used with my native language.

    I'd really like it if this application could be used with my native language. Most of my natural allies can not be invited because they are not fluent enough. So, that limits my options with allies quite a bit! And I bet I'm not the only one :)

    4 votes
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    0 comments  ·  spelling/grammar  ·  Flag idea as inappropriate…  ·  Admin →
  3. Option to enter info more quickly

    I love SuperBetter! However, I have a slow internet connection, I don't love waiting around for pages to load.

    It really drags me down and slows down my motivation to use SuperBetter when I have to click on Quests, wait for quests to load, click on a particular quest, wait for it to load, click to say that I've done it and then repeat dozens of times for powerups, bad guys, etc.

    I love using SuperBetter as a way to give myself credit for working on goals, for doing difficult things, one small piece at a time. However, what would…

    4 votes
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    1 comment  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  4. My ally suggested a check-in but there is nothing on the site!

    I got an email from superbetter.com saying my ally "suggested a Check In." and to click the link "Go to your Secret Headquarters to see what it is."

    I clicked the link... and there is nothing there. Where do I find this?

    4 votes
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    6 comments  ·  allies  ·  Flag idea as inappropriate…  ·  Admin →

    Hmm. That’s incredibly peculiar. What happens if you change the last part of the URL while you’re at your Secret HQ to be /suggestions instead of /secret_hq (I think that’s what it is, might be slightly different). That is the hard link directly to your suggestions page. Does anything show up?


    OLDER RESPONSE——
    On the left hand side of your secret HQ, there should be a link that says SUGGESTIONS (in the same place as the links that say ACTIVITY, QUESTS, ALLIES, etc). When you click that, you should be able to see the suggestions. Let me know if it’s not working!

  5. Invitations link doesn't work

    On chrome, sometimes clicking the invitations link at the top of the screen does nothing. In general, your UI should be everything accessible from a single screen.

    4 votes
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    2 comments  ·  internet browsers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Tracker "begin" button not working

    I just wanted to let you guys know that while I love this program... I got one compliant. The "begin" button isn't working on the tracker portion on the secret lab. It won't work on either my laptop or smartphone

    4 votes
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    1 comment  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  7. General Speed at which activity can be recorded throughout the day

    I have as an Epic Win 'To eat more healthily in order to reduce my cholesterol to in turn reduce my risk of having an heart attack'. This means that I have a whole series of daily quests such as ' Eat walnuts', take 'Fish Oil supplements daily', 'Consume 100g of tofu or soaya related fermented products' and 'Reduce my red meat consumption to one per week'.

    This means that I like to record the achievement of a quest when it is done. Right now the process is really slow via my MacBook what with logging in, choosing the quest,…

    4 votes
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    1 comment  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  8. Peak resilience increases with current resilience even when peak is higher than current is

    My peak resilience has been 4 higher than my current resilience for the last level or two. The peak keeps increasing past what I've ever actually achieved. I've kept track, and my resilience has increased in the specific categories it seems to be adding points to, so the deficit cannot be explained by only been adding points to the other two categories. Looks like a bug to me.

    4 votes
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    3 comments  ·  resilience points issues  ·  Flag idea as inappropriate…  ·  Admin →
  9. Need to be able to pick more than one

    When I'm starting Im asked if I'm helping from something or healing a health goal. I get that you're probably doing research on the various categories but humans are complex. I want to be able to check : car crash, TBI, migraines, wanna lose weight. For example.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve found that people are most successful when they focus on one thing at a time. We acknowledge that most (if not all!) people are up against more than one challenge at a time, but trying to keep up with all of them can be a lot like juggling and spinning plates and riding a three-legged pony backwards – that is, it’s a lot of work! For that reason, we tried to get people to focus on one area, but of course, you’re encouraged to add quests and power packs specific to the uber unique combination of obstacles and goals that is you :)

  10. iPhone app commenting broken

    I type in a comment then press the add icon, but nothing happens. I press enter after entering the comments and the same thing happens.

    3 votes
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    0 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks very much for the heads up, Dreamroller. I just tested it out and see what you’re talking about – commenting is a bit buggy right now. To comment on mobile, press the plus twice, then wait, and the comment should post after a couple second delay.

    Thanks, Rose

  11. Forum for just Hero and Allies

    Some sort of forum (or perhaps a blogging or microblogging format thing) for keeping up with all of your allies at once would be a great help, I think. Where everyone can converse and talk about new ideas, how things are going, or where you could simply post so your allies know how you're doing outside of discrete events like quest completions.

    3 votes
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    4 comments  ·  allies  ·  Flag idea as inappropriate…  ·  Admin →
  12. I cannot edit my acct info

    I need to add my name and edit details.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for letting us know, Lisa. Are you having trouble on mobile or web? If you’re on mobile, click the pencil at the top right of the account area on the profile menu. Also, on either system, try logging out then back in again. Hope this helps! -Rose

  13. Can't figure out how to switch powerpacks

    How do I do it? Is there a way to make it easier?

    3 votes
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    0 comments  ·  powerpacks  ·  Flag idea as inappropriate…  ·  Admin →

    We’re hard at work fixing this bug! Soon we will have a fully-functioning “Remove Power Pack” feature available in the “My Power Packs” section of your Secret Lab. (The button there now does not yet work. Soon!)

    For now, email support@superbetter.com to get your account wiped clean. In that email, please send along your account username (which is sometimes different than your SB Community username). After that, you can add back the new power packs you want to use. Thanks!

  14. Feedback on problems with setting allies

    It seems difficult to get allies on your page to stay there! My ally and I keep disappearing from each other's pages. I think it must be technical glitch- not my area of expertise so no suggestion I am afraid.

    2 votes
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    1 comment  ·  allies  ·  Flag idea as inappropriate…  ·  Admin →
  15. No feedback that I succeeded in changing my password

    After receiving the password-recovery email, and filling in the new password twice, the form clears and nothing suggests I've succeeded.

    Attempting to sign in with the new password fails.

    2 votes
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    3 comments  ·  wider application of SuperBetter  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Sarah Dopp responded

    Thanks for this report. Can you (or anyone else experiencing it) tell us what browser this is happening on?

  16. Filler text visible, fyi.

    On this page:
    https://www.superbetter.com/heroes/5379/secret_lab

    You have filler text remaining "lorem ipsum..."

    2 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. The Pick an Epic Win mission's description of how to pick your epic win threw me off.

    'Specify Your Epic Win' isn't there.. It's clicking on the ??? under 'So I Can', right? - btw thank you guys very much

    2 votes
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    0 comments  ·  quests  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  19. Is there a secret lab note lenght limit?

    I was trying to follow the quests for an powerpack and it has 3 related quests that make you journal. It saved just fine for the first quest. I spent a lot of time and thought writing out the second one and when I came back it wasn't there. So I redid it and made sure I saved it. When I came back again THAT set of changes was gone too. It just refuses to save it if I add very much more. What should I do? Can you get rid of the lenght limit if there is one?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. I was told to look up a daily brief and don't know how to get there

    Make the Daily Brief stand out so that I can see it first thing

    1 vote
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    0 comments  ·  general login help  ·  Flag idea as inappropriate…  ·  Admin →

    Your Daily Brief is an old term for your To Do list – I thought we’d weeded out all instances of the old term, but apparently not! Can you let me know where you saw that phrase and I’ll get it changed?

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