SuperBetter Feedback
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27 results found
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Get Funding! (Kickstarter or Inverstors)
Currently, the game is reaching massive appeal - and I'm sure your subscriber base is expanding exponentially (friends tell friends etc...) however - your servers cannot handle the load and consistently puts out the "We're making SuperBetter SuperBetter right now!" (I'm sure you know this - unless you are completely out of touch with the site!)
When I first joined - it would happen once every few minutes, however now it feels like it is happening ALL THE TIME (I tried to add a power up 5 times in a row and I kept getting that message)
I recognize for…
241 votesGreat news, this has started! See http://blog.superbetter.com/superbetter-has-a-new-owner/
More coming soon!
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Power-up creation form broken on iPhone app
Power-up creation form broken on iPhone app: List of choices for kind of strength developed is empty, but form won't submit w/o one.
1 voteThank you for the report! Our engineers are on it. (In the meantime, you can still use the website version for this action.)
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Multiples of the same quests
When I started I had a whole list of quests for creating my epic win, my first bad guy, first power up etc. These came from "Mobile Tutorial" (I signed up on an iPhone using safari) I also downloaded the iPhone app after that. That was last night, today I've used the website on a normal computer, and now I have more tasks similar to those initial ones from "Tutorial Quests" Doesn't bother me a lot, just wonder if you can prevent it as it might be confusing for people to see tasks come back when they've already completed them.
4 votesYeah, this is a pesky bug a few people are running into where they get a duplicate set of tutorial quests (one for mobile, one for web). We’re working on adding a check so you’ll only ever get one.
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Baddies shouldn't just be 'avoided'
When we battle a bad guy, it only asks if you have 'successfully avoided' this today. I understand that question with the traps, but shouldn't triggers/symptoms have a different question? (e.g. have you successfully overcome this today?)
I didn't avoid coming into battle with my trigger today but I did manage to prevent it from become an all out war for my day, so I would prefer to not be saying i successfully avoided it.
32 votesYes, that’s how it’s supposed to work. It’s currently a bug that’s in our queue to fix! :)
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incorrect description
On this page: https://www.superbetter.com/heroes/52023/quests/1523604 the reader is referred to the HQ button at the bottom of the screen? There seems to be no such button. However, I did find the "invitations" link at the top right corner of the screen. Maybe the description is incorrect?
1 voteYes, we currently have a bug where web users are getting a tutorial designed for people first starting to play on iphone :( We’re working on fixing it!
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Skip Hero Intro
I just accepted an invitation to be an ally, I watched the TED video, then came here to get started. I went thru the video tutorial steps and made it to the landing page - then it doesnt give you any direction on what to do. I clicked "be a Hero" just to see what it was - I got trapped into performing 5 tasks that I just watched on TED - no escape button, no "back." I'm here because I clicked "Feedback."
I have no idea how to get back Home. My first experience is not going so well.2 votesSorry to hear you’re having a rough time! We’re working on changing how allies work entirely, as we know right now it’s incredibly confusing.
In terms of the hero flow, most people don’t come to the site from the talk, so we try and encourage them to go through those initial tasks. For those that have, yes, it’s certainly repetitive, but you can skip by just going back to superbetter.com :)
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Allow User to put Quests in order, rather than the random? order they now end up in.
This is really about the interface in general for the listed items that the user enters, but I notice it most keenly in quests right now.
I want my quests to be in alphabetical order, or at least to have the option to list quests by alpha, chronological, or random order. This would be very helpful, because I am breaking down tasks into smaller parts and making each a quest... and naming related tasks in related ways that would show up wonderfully in an alphabetical order.39 votesWe’re currently working on letting you click and drag quests/power-ups/bad guys into whatever order you want :)
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Organization and Progress
I think it would be great to be able to organize quests according to importance and also to have the ability to have a new quest open up that is linked to a previous quest.
50 votesWe’re working on the ability to click and drag quests around so you can change the order.
Currently, if you have a powerpack, when you complete certain quests you’ll unlock others. Is that similar to what you were thinking?
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Is there a way to prioritise quests?
Currently, the To Do list seems to pick three quests almost at random. It will only register that you have done three quests if you do the ones it picks, even if you have done more than three, but not the pre-selected options.
Is there a way to either get the To Do list to recognise that you have done other quests, or to de-select those quests and prioritse your own?
It might be nice to be able to go in the morning and click something to say "today I choose to work on --."
2 votesWe’re actually in the process of implementing exactly that – you’ll be able to specify “Do Today” on quests or “Not Today” if they’re already on your To Do.
The fact that it’s only registering the quests on your To Do is a bug – will investigate!
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Skip button could be implemented differently?
I like that we have a skip button now, but it only allows you to permentantly remove a quest, which is exactly what the 'delete' button does. Sometimes we still want to do a quest, but it is not possible right now, so it would be good to be able to come back to it later.
Can we have a way to either bring a skipped quest back from the 'past' or just have the skip button bump it a week please?
14 votesSkip quests are viewable under “completed” quests and will soon have a “restore” ability.
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Mood Elevator powerpack stuck
SuperBetter told me I'd completed the Mood Elevator First Floor powerpack, and then offered to take me to the first floor again. Is there a second floor yet? If so, how can I get to it?
This site is an important part of my day. Thank you.
6 votesWe’re in the process of creating the Second Floor Power Pack right now! :) Thanks for sticking with us – I’m so glad to hear that SuperBetter’s working for you.
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Quests not being decremented properly
I started with 3 Quests to complete today. Then I did 4, and still had 1 left to complete, according to SuperBetter. Here are the quests I completed today.
Yellow Dog completed Catch the Compassion Bug
1 minute agoYellow Dog completed Try Something New
3 minutes agoYellow Dog completed Move Your Body
4 minutes agoYellow Dog completed Get SuperBetter Support: Part II
31 minutes ago3 votesThe to do list has been notoriously fickle. We’re pushing additional fixes tonight that should solve all related to do issues. Stay tuned!
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Bad guy doesn't disappear when vanquished
I vanquished "TV Kinda Rots Your Brain" and got +10 Physical Resilience and leveled up. Then I noticed it was still listed with "1 win", so I went in and vanquished it again for another +10 and "2 wins". This made me smile, because although I don't watch much TV, I am still pretty sedentary. Assuming bad guys are supposed to go away when vanquished, please fix this and issues like this.
Also, please put me down as a user who would like an Android app. :)
Thanks for all your hard work on this game site. It makes a…
5 votesAh, that’s a big bug. Fixing it now so it will gray out and say “VANQUISHED”.
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Done today change
Great that you've added 'Done Today' to Quests. Can you please add it to other categories such as Power Ups.
2 votesShould be coming to Power-ups shortly! Do you think it would be useful on bad guys? Since bad guys aren’t a thing you need to do, they’re just something that happens, we didn’t think it was as helpful…
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A way to temporarily pass on quests?
I've come up on some fitness quests in powerpacks that I physically cannot do yet, but would like to come back to once my injury is more healed.
Is it possible to add the option to pass on a quest so I can get to the next one, without removing it completely? Perhaps a button to bump the quest down the list by one, or in time by a week?
1 voteWe’re going to add a “skip” functionality (it’s in development now) to let you pass on a quest. There will also be a ‘not today’ option, so if you just want to ignore it for a day, it’ll pop up again next time there’s a reminder scheduled.
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Very Buggy, Poor Interface Design
I am blown away by the idea of this site. I am a fan of Jane McGonigal and a game design student in Montreal (almost finished). I have had a similar idea but of much more limited scope--so I'm definitely a fan of this project. But it seems like an alpha version.
The interface is exceptionally poorly designed and confusing. And buggy. Just a few quick examples.
1) I was able to invite myself as a friend and now appear as my own ally, even having received email saying, "Andrew Kozloski, you have just agreed to be an ally of…
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tracking
how long are we suppose to be waiting to see these things that we are "tracking" i would like to actually be able to use the site.
2 votesWe’re still in the process of developing the insights page, where you’ll be able to see graphs of your data :) All of your data is being tracked, you just can’t see it displayed yet – but it’s coming!
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Removing Heroes
I can't seem to find the way to remove certain Heroes from my Ally section.
I have two Hero's there that are inactive accounts, and I'd like to remove them because they are a distraction and also seem to be negatively influencing my "rock" status.
Thanks for any feedback!
32 votesWe’ve started work on this and expect it to be released in the next week or two.
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Icon Gallery
I wish there was an icon gallery so that I can easily pick pictures that describe my item (power-up, bad-guy, etc)
20 votesThis will be released on the mobile app.
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Small error - Link in "Zombie Program" Bad Guy goes to "Emotional Vampires"
When I clicked the link to read about Zombie Programs, it instead takes me to the article about Emotional Vampires.
1 voteThanks for letting us know! We’ll get this fixed.
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