Skip to content

SuperBetter Feedback

Welcome! We’d love to hear from you! If you have a specific question about your account, please select “Contact Support” in the right sidebar.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

112 results found

  1. Adopt Ally Power Ups, Bad Guys, etc

    I think it would be great to be able to click on an ally's power up/bad guy/quest and see what it was and then 'adopt' it to be one for you as well.

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Allies and communication

    I wish u could add allies via phone number because i keep in contact with my friends via text, skype, phone calls. Not email.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Visual feedback for the Resend button at invitations.

    The resend button doesn't give any visual feedback (or is broken for me?) it would be good to have a message.
    I'm using Chrome 17 under Windows.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Change the phrasing on the ally request email

    I suggest changIng "achieve a personal health goal." to "achieve a personal goal." Namely, eliminate the word "health". If someone has the challange of "I'm just getting SuperBetter" the word "heath" doesn't seem to fit. It also may be confuse some potential ally.
    Thanks for considering my sugestion.
    Georgia the Brave

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Can't add allies

    Fantastic game! Trouble is, not only can I not access the forum, but I also can't add allies: neither facebook nor email invitations work!

    107 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    14 comments  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Facebook Conectivity

    I cannot add allies from Facebook. I tried a right click work around and I only succeeded in adding myself as an ally. And now I can't remove myself as an ally. So I can't add FB allies, and I can't remove allies that I no longer want. Two strikes on the ally system.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Facebook Invitation Broken

    When I click the invite through facebook option I receive an error. After that, it eventually loads facebook as a regular page inside of the invitation window.

    90 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. My allies want to be able to see the descriptions of the quests/bad guys/powerups/etc

    When they click on the links of them, they just go back to the same page. It would be really helpful for both them and me if they could give feedback on what tasks I did, but they need to know what it is I did. And also for me to give them feedback about their activities, obviously. Since I'm new to the website and several things seem to be broken (forum not working, blog hacked), I'm not sure it's supposed to be like that. But I'd find it very helpful! Just reading someone tackled "Chicken Little" doesn't mean much…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Make the app good for Allies

    I've been added as an Ally and bought the App. I can't find my Hero's profile or see my to do list or do anything to support her thorough the app! Please fix asap!

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. A Better Way To Get Allies

    I've had a lot of difficulty bringing an ally into the space with me, and the one that eventually did hop on when I was signing up never logged in since. I'm wondering, is there a better way to get users connected to allies? Maybe even allowing people who are doing the same power pack to connect with each other and share encouragement?

    69 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. "About Me" Page for Allies to View

    I would love to have an "About Me" page for my allies to view, other than the limited forum profile. This page would have text boxes I could fill in, adding details about my current challenges and epic win, maybe even explaining my secret identity. That way it is easy for my allies to check on and remember what I am facing, and I can do the same for my heros.

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Ability to send messages to added allies from the app

    I understand the separation of the forum online and the app, but after you add an ally inside the app, it would be nice to have a messaging system where we could send messages back and forth within the app. Most of my allies I can only contact by PMing them in the forum, and that can be a hassle and discourages me to check in with them. If I could send messages directly to them from the app, it's a way to be able to contact them regularly and support them without exchanging personal information like phone numbers and…

    17 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. More interaction with Allies on mobile app

    It would be great if it were possible to give suggestions or generally interact more with Allies using the mobile app. Having Allies and helping each other is a great social motivator, but most of these features are only available on the website. Those of us who only or primarily use SuperBetter on our phones could really benefit from more options for working with Allies through the app.

    32 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Making information easy to find, about what the player does with allies

    I struggle with the ally tab, where my friends are listed, they have accepted as ally, but what do I then do with it? I click around on the page, but only find Science of why allies are good to have. I can't find tips as to what I am supposed to do with the allies, how I am supposed to check in with them? This info needs to be obvious and visible. - Thanks for a great game otherwise though <3

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. More in-app availability of being an ally.

    Be able to support heroes more from the app.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. ally - when I click on what (s)he did, it doesn't show me what the quest/powerup/bad guy is about.

    When my Ally does sth in superbetter, I can see it. I can like it and comment. But what if I have no idea what this quest/badguy/powerup is about? If I click on it, it doesn't show me. It would be better if I could know what my ally has to deal with. I would rather send him a comment related to what he did than simply just "Bravo!"

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Allies need to be reciprocal

    Alliances go both ways, otherwise they are dependents. Forcing both sides to ask each other is childish.
    And navigating through all the mystery meat is confusing and ineffective.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Intro video for potential (offline) allies

    I think it would be very useful to have an intro video for allies who are very interested in the success of their friend, family member or client (eg for a healthcare professional) but unlikely to become power users of the system, showing in short form how they might best support. Somewhat like the Ally Skills goals videos but aimed at someone fully outside of SuperBetter's term set.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Allow direct messaging with allies through Superbetter

    I posted my resquest for allies and had several people join but now I can't identify who's who and they are mostly people I don't know. I wish there was a way for me to send them a direct message through super better to contact them, get in touch and reach out.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. allies links broken

    When clicking on a link to a Power up,Quest, or Bad Guy,(PUQBG) the link goes back to the user, not the ally.

    I would expect the ally link to bring up the ally's PUQBG.

    To clarify, let me further explain. If I am looking at an ally's page, there are links to their PUQBG. Clicking on one of those links currently routes back to the user page. I would expect it to bring up the ally's PUQBG.

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  allies  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base