Secret Lab: Insights not loading
The resilience chart loads, but when I try to access the SuperBetter trackers chart, it goes grey and says "loading" but it doesn't load.
I've had this problem for a little less than a week now. My main browser is Firefox and I just recently upgraded, but I've also tried on Internet Explorer and Safari, on various different computers, and it won't work.
![](https://secure.gravatar.com/avatar/c2130d480a8c737b9dcb6c11bd68c491?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
We recently resolved an issue with the SuperBetter Trackers in the Insights. This should be fixed now.
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Heidi commented
same here
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Anonymousse commented
Come on already! At least tell us that you are working on it!
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Alice commented
+1 I've never gotten mine to display anything other than 'loading'
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Anonymous commented
I'm doing the Full Plate Diet Power Pack, and most of these quests are tracker quests, so I would really like to be able to see my progress. I love this game, and it really is helping my stress levels go down, but every time I see that damn loading sign, my stress climbs right back up! lol
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Karianne commented
Same for me, Safari and IE.
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Hannah commented
And me :( I take the tracker tests and some of my quests also use them... I really hope this is figured out soon - it would make a great system even better.
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meg commented
Me too, Shame to see the same problem has been exp by others since January! Thats over 6 months :( The trackers are quite key too actually seeing your progress so hopefully this is on the priority list of things to sort out. Other than that, Such a wonderful game.
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Liz commented
I just joined yesterday. My Superbetter Tracker Insight graph doesn't load either. It's exactly like op says.
I have a Windows 7 laptop with Chrome. -
Anonymous commented
And me. Chrome, Firefox, and IE, two different machines.
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Anonymous commented
Same for me :-( ...Chrome or Safari
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Brittany commented
I've tried this using IE, Chrome, and Firefox on 2 different computers, to no avail. I wish I could track my progress, guys... This isn't a little thing, staff, this kind of thing makes me not want to use superbetter.
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Andrzejm007 commented
Unfortunatelly, still the same
I use trackers regullary so I hope someday I will see trackers progress (now using trackers is somewhat... pointless) -
Anonymous commented
same here! =(
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Andrzej Martyna commented
the same
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Shan commented
I have had the same problem the entire time I've used SuperBetter (2 months)
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jessica commented
same problem :( for several weeks
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Andrzej Martyna commented
still the same
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Ishani commented
I have teh same problem.
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Kathryn commented
Same for me on Chrome. I think it's been happening for 3 weeks.
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Andrzej Martyna commented
the same in Google Chrome 24.0.1312.52 m
("Loading" is visible for ever, and nothing happens)