SuperBetter Feedback
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66 results found
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Fix the Private Messaging system on the forum
I know I said it before and you tagged it as completed, but Private Messaging still does not work on the forum. If you are working on it, please let us know.
2 votesWe’ve taken another shot at fixing this and it looks like it’s fixed. We’ll keep an eye on it!
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Forum: Private messaging does not work
Please fix the PM feature on the forum so new allies can have a safe way to exchange email addresses.
3 votes -
Can't post anything on forum
I registered on forums. After registration was complete, there was a message, that I'll recieve a confirmation email. It never came. I think it's a reason I can't post anything on forum. Tried to change mail, no luck.
I'd like to join a community, but can't. Any solutions?7 votes -
Can't register for the forum
When I try to log into the Superbetter community forum the link won't allow me to register when I click on ANYTHING on that page stating that a secure connection has failed. Can anyone help? When I try contacting Superbetter they say they're off grid.
4 votes -
HACKED - clicked on forum and got this message
Hacked By admeral zino
اركان الاسلام في الجزائر
الشهادتان
4 votes -
Fix the forum
I know this has been said before but it's been a few months. All of the forum links go to spam sites. The forum is completely inaccessible. This needs to fixed.
75 votes -
So the forum appears to be completely broken on firefox
I use firefox as my main browser but cannot access the forums with it. The main forum page appears as one of those half-loaded webpages with everything in a single column and no graphics at all, and opening links to register on the forum or view any pages within it bring up a "peer's certificate has been revoked" secure connection failure.
I can access the site via chrome, but it might be an idea for you guys to troubleshoot the forum asap for firefox users.
75 votes -
Secret Lab: Insights not loading
The resilience chart loads, but when I try to access the SuperBetter trackers chart, it goes grey and says "loading" but it doesn't load.
I've had this problem for a little less than a week now. My main browser is Firefox and I just recently upgraded, but I've also tried on Internet Explorer and Safari, on various different computers, and it won't work.322 votesWe recently resolved an issue with the SuperBetter Trackers in the Insights. This should be fixed now.
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We are aware of the activity feed bug and are working to resolve it asap.
I have noticed that the activity feed started ti show my ally's activities, too, and I was very happy about it. Now I see it is regarded as a bug. I just meant to say I LIKE IT! It motivates me seeing my ally's activity there. I know I can click to see it anyway, but it is quite a few clicks away and takes long moments, which I do not always feel like waiting. This way it is there as an instant motivation, and feels like we are struggling together :)
I wish it would stay like that!1 vote -
Non-Medical Goals - data from the "Positive Psychology" folks?
Love & respect that you're doing this with integrity and insistence that data/empiricism matters.
Any chance that the positive psychology folks already have useful stuff for you to mine?
I came here hoping for a feedback loop for professional projects that scare me and I avoid: hoping you'll have it going sooner rather than later. Or else I'll have another excuse for not living my life.
:D
1 voteYou have no excuse!!! :p
Everything that’s on the site currently is backed by positive psychology practices, and just because we ask you to choose injury/illness vs health goal at the beginning, doesn’t mean that project management can’t be your goal.
We’ve had people use this for writing novels, learning a language, playing an instrument, finishing their PhD, getting through/over a divorce, planning a three month journey to Europe – the sky is the limit, and the power packs we have get their power from universal principles, so don’t be afraid to use them to tackle whatever your challenge happens to be!
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Make it able to delete powerpacks fully!
I just would like to delete powerpacks that don't fit to my situation fully!
Thanx
1 voteIf you go to Power Packs, then My Power Packs, you can choose to delete a Power Pack :)
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Quest timing --an additional suggestion
Similar to the person who wants the option for once a month quests, etc, I just want to say that I have some quests I need to do 2x a week, for example, or on alternate days.
So some way to expand the possible time settings for quests would be extremely useful and appreciated.
1 voteIf you specify a quest as recurring, you should have the option to say you want to do it 2x a week :) Then, you can add reminders on the days you want it added to your to do list.
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A graceful way to finish the game?
SB is very new, so this probably hasn't come up yet, but do you have ideas for player exit strategies? If so, what are they?
One of the things about setting this up as a game is that it makes self-improvement fun. This fun-ness is removed if a player is tied in, either by a feeling of responsibility to allies, or just by a design quirk that assumes that there will always be another hill to climb.
That way lies problematic use because superbetter has become an obligation/job rather than fun. It becomes a demotivational spiral that the player is…
1 voteRight now, when you accomplish an Epic Win, you have the option of choosing your next Epic Win, or declaring yourself “SuperBetter”. When you declare yourself SuperBetter, you’ve finished the game – and it encourages you to go out and live the life you’ve created for yourself. We’ll be here when you come back, whenever that is :)
As far as being an ally, you can always be “just an ally” and we’re working on ways to remove yourself from being someone’s ally if you don’t want to (currently, only heroes can break the hero/ally link).
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thanks
Just sending some love! I've just discovered your app on my iPhone and now have logged on the web. There is A LOT here and the gamification of the plan makes it so much fun. I see my obstacles as zombies and trolls and that by itself motivates me to beat them! Great job! I look forward to updates and improvements! Thank you xo
2 votesWe’re so glad that you like it! Thanks for sending the love – it’s what keeps us going! :)
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spelling edit
It looks like "brain" is misspelled in this sentence...
In mindfulness and brian expert Dr. Dan Siegels analogy, mindfulness is the lens that helps bring difficult experiences into focus.
...Thanks : )
1 votepassed this along to our editor — thanks!
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disappearing activity from activity wall
I recently "lost" several items and their comments from my activity wall. They had been present and visible, but later in the day they were gone. I had one of the email alerts with an ally comment and tried to "find" the missing items again by clicking on the link in the email, but it just gave me a blank page. It's not crucial to find it, but I wanted to post in case others have the same problem.
14 votesHi everyone -
We’re gutted to admit that for a period of about 24 hours, no activity wall data was able to be saved. Due to one of our servers going down, data was sent but not stored long term (hence disappearing on refresh). You should still retain all of your resilience, but comments/messages and updates are not available.
As someone who’s had a hard drive crash before I know that losing data – even if only for a day – is incredibly frustrating and disappointing. I can’t apologize enough for it happening to all of you. We’re working on putting a failsafe in place so that, should the server go down again, we’ll have measures in place to either capture that data or let you know that it can’t be saved at this time.
Thanks to everyone for bringing this to light so quickly – your fast reporting is…
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Editing the To Do list
I want to be able to edit my To Do list. Right now the list thinks I need to complete three quests that I can do "anytime", and there's no way to remove them and add other quests. This defeats the purpose of the list.
1 voteIf you don’t have any quests scheduled for a particular day, the To Do list will recommend three quests from your list that aren’t scheduled. You can add quests to your To Do list simply by editing them and setting a reminder for the specific day you want them to appear :)
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Allow me to contact my allie after they accept my invitation
I really invited my ally because I thought the game would be good for her. She accepted my invitation, but I can't find her anywhere on the game. Either I'm missing her, or I have to wait until she posts something or she has to add me as an ally. It would be great to consider each of us as the other's ally. I want to make some suggestions to her. Can I do that now???
2 votesRight now, ally relationships are one way. That means in order to give your friend a suggestion, she has to start her own journey (choose a challenge, etc) and then invite you to be her ally.
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Bug Report: Ally Check-In
I hit the check-in button and the pop-up reports far too many +5 socials as well as I "re-earn" every achievement.
1 voteFixed!
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12 votes
I apologize for the delay on this answer.
The “Rehearse Relaxation” quest has been removed from Power Packs for new users, but for anyone who added the Power Pack early on, it’s still in the way. It was marked as an “every day for two weeks” quest, so the solution is to mark it as done 14 times. Then it should disappear.
We realize this will give you extra resilience points. Please accept them as a bonus for all the trouble this put you through.
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