SuperBetter Feedback

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  1. Invitations link doesn't work

    On chrome, sometimes clicking the invitations link at the top of the screen does nothing. In general, your UI should be everything accessible from a single screen.

    4 votes
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      2 comments  ·  internet browsers  ·  Flag idea as inappropriate…  ·  Admin →

      We’ve been having slower response times with our servers since the LifeHacker article – can you double check and make sure it’s not just a delay? We’re not able to reproduce on our end…

    • General Speed at which activity can be recorded throughout the day

      I have as an Epic Win 'To eat more healthily in order to reduce my cholesterol to in turn reduce my risk of having an heart attack'. This means that I have a whole series of daily quests such as ' Eat walnuts', take 'Fish Oil supplements daily', 'Consume 100g of tofu or soaya related fermented products' and 'Reduce my red meat consumption to one per week'.

      This means that I like to record the achievement of a quest when it is done. Right now the process is really slow via my MacBook what with logging in, choosing the quest,…

      4 votes
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        1 comment  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
      • Tracker "begin" button not working

        I just wanted to let you guys know that while I love this program... I got one compliant. The "begin" button isn't working on the tracker portion on the secret lab. It won't work on either my laptop or smartphone

        4 votes
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          1 comment  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
        • Editing account details failed to function

          Using Chrome on Windows 7, wanted to enter birth date and hit edit in account and got a blank white spot in the whole area where I expected to see the input fields.

          8 votes
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            5 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
          • Portrayal of Women

            I am interested in using SuperBetter as a tool for staying physically and mentally fit while having to finish a long and arduous project. The idea for this site and the way it is arranged is fantastic. However, when I have emailed a few friends to tell them about the site, all six were first struck by McGonigal's stage make up and unnecessary cleavage. For a self-help (or self-acceptance) site, McGonigal's styling seems to have missed the mark, appearing either threatening or comically bad.

            Here's an email excerpt from a male friend of mine:

            OK. I'm glad it's not just…

            31 votes
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              25 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
              under review  ·  Sarah DoppSarah Dopp responded

              This has been a great conversation, and we appreciate the different perspectives offered here in the comments. We’ll keep these notes in mind when we approach future video content.

            • I'd really love it if this application could be used with my native language.

              I'd really like it if this application could be used with my native language. Most of my natural allies can not be invited because they are not fluent enough. So, that limits my options with allies quite a bit! And I bet I'm not the only one :)

              4 votes
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                0 comments  ·  spelling/grammar  ·  Flag idea as inappropriate…  ·  Admin →
              • Are my facebook friends SuperBetter users?

                I'd like to be able to make allies of my existing network, and you're already connected somewhat to facebook...

                Ideally, I'd want to be able to first connect to my friends who are already using this app, then to invite friends to join

                13 votes
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                  1 comment  ·  allies  ·  Flag idea as inappropriate…  ·  Admin →

                  Letting other people on facebook know you’re playing SuperBetter is something of a privacy issue. Because SuperBetter is health related, we don’t want to be telling the world you’re using it – even if it’s theoretically people you know and have approved to be on your social network.

                  We’re working on adding more levels of privacy, so that if you want to let your facebook friends know you’re playing, you can, but for now we’re sticking with the ‘better safe than sorry’ policy and not making any of that information visible.

                • Filler text visible, fyi.

                  On this page:
                  https://www.superbetter.com/heroes/5379/secret_lab

                  You have filler text remaining "lorem ipsum..."

                  2 votes
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                    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • 13 votes
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                      0 comments  ·  wider application of SuperBetter  ·  Flag idea as inappropriate…  ·  Admin →
                    • Activity Wall posting - progress bar or some other "working" indicator

                      When posting to the Activity Wall, after I've hit the Post button, it would be nice to see a progress bar or some indicator that the Post button click registered, until the post actually shows up on the wall.

                      7 votes
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                        0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
                      • Comments

                        Seriously need the option to edit or delete a comment, especially when one somehow gets posted twice...

                        14 votes
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                          1 comment  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
                        • Feedback on problems with setting allies

                          It seems difficult to get allies on your page to stay there! My ally and I keep disappearing from each other's pages. I think it must be technical glitch- not my area of expertise so no suggestion I am afraid.

                          2 votes
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                            1 comment  ·  allies  ·  Flag idea as inappropriate…  ·  Admin →

                            That’s weird! Can you give me more information about what it means to ‘disappear’? Do you mean they don’t show up in the allies list? Do you have to readd them every time?

                          • Option to enter info more quickly

                            I love SuperBetter! However, I have a slow internet connection, I don't love waiting around for pages to load.

                            It really drags me down and slows down my motivation to use SuperBetter when I have to click on Quests, wait for quests to load, click on a particular quest, wait for it to load, click to say that I've done it and then repeat dozens of times for powerups, bad guys, etc.

                            I love using SuperBetter as a way to give myself credit for working on goals, for doing difficult things, one small piece at a time. However, what would…

                            4 votes
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                              1 comment  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add allies from Twitter and Facebook friends.

                              I would like to be able to send ally requests to twitter and Facebook friends rather than just via email.

                              I actually don't know most of the email addresses for some of my better friends online.

                              12 votes
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                                0 comments  ·  allies  ·  Flag idea as inappropriate…  ·  Admin →
                              • iPhone app commenting broken

                                I type in a comment then press the add icon, but nothing happens. I press enter after entering the comments and the same thing happens.

                                3 votes
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                                  0 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →

                                  Thanks very much for the heads up, Dreamroller. I just tested it out and see what you’re talking about – commenting is a bit buggy right now. To comment on mobile, press the plus twice, then wait, and the comment should post after a couple second delay.

                                  Thanks, Rose

                                • I cannot edit my acct info

                                  I need to add my name and edit details.

                                  3 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Thanks for letting us know, Lisa. Are you having trouble on mobile or web? If you’re on mobile, click the pencil at the top right of the account area on the profile menu. Also, on either system, try logging out then back in again. Hope this helps! -Rose

                                  • In ally role some of the navigation options seem inconsistent

                                    Context you are both a hero and an ally and are logged in, but select the "ally" role at the top of your screen.

                                    Some of the navigation options seem inconsistent -- the quests/powerups/etc. - take you to info about yourself, while others take you to info about the hero you are an ally to.

                                    9 votes
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                                      1 comment  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

                                      This seems a bit flukey (we’re not able to reproduce getting sent to your own info when you’re in ally mode) – but we totally agree that ally mode needs some serious TLC. That’s why we’re redesigning it from the ground up – stay tuned!

                                    • I can only see that I got an achievement, but not what it means

                                      I noticed that when I'm an ally, I can go to my hero's page and there's a menu option to see their achievements, but when I'm on my own hero page, there isn't a menu option to see my achievements and when I click on an achievement earned in my activity stream, nothing happens. I'd like to be able to see what the achievement means on my own hero page.

                                      18 votes
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                                        1 comment  ·  achievements/badges  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Add Note

                                        Sometime quests require you to think and list out something, would it be better to have a note that I can record down something? it is good that it can remind me and help me to think more

                                        (I am not sure whether it is exist or not)

                                        1 vote
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                                          0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
                                        • I don't have an audio card in my computer so I haven't watched any of the video

                                          Would it be possible for the text to be made available?

                                          1 vote
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                                            0 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
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