SuperBetter Feedback

Welcome! We’d love to hear from you! If you have a specific question about your account, please select “Contact Support” in the right sidebar.

How can we improve SuperBetter?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. navigation not as intuitive as it could be

    Been exploring the site. I can't figure out how i got to the secret lab page from the main page!

    71 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      9 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
      under review  ·  Sarah DoppSarah Dopp responded

      Thanks for letting us know! The link to your secret lab is one of the icons under the SuperBetter logo in the upper-left side of the screen (the other icon is Power Packs). Hope this helps, and we’ll look into possibly making this clearer.

    • Randomize Reminder Alarms

      Studies have shown people are more prone to respond to reminders if they aren't routine, if they have a random element to them. Offering a timeframe during which users might be reminded or a number of days ("remind me about every 3 days" would trigger reminders with an average of 3 days, maybe on the 3rd, 6th, 7th, 10th, and 15th day after) would be more effective.

      27 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →

        Thanks for the suggestion! We’ll definitely consider it as we improve our notification system. If you can share a link to the specific research you mentioned that would be great. Thanks!

      • notification like other parts on your activity feed

        when someone comments on something on my activity feed, i end up clicking and expanding all my activities to get to the new comment.

        also i'd like to know what changed on my activity feed, like the facebook notification thingie, you'd never miss something an ally commented/liked.

        18 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          1 comment  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
        • Switch 'Activity' filter in Hero vs Ally mode.

          Currently, when in Hero mode you see all the activities of heroes who have you as their ally, however when you go into 'ally' mode - before you select any given hero - you only see YOUR activity.

          I propose these be switched. When I'm in "Hero" mode, the focus should be on me and my challenges and improvements (plus anything my allies directly do to/for me - like suggesting quests). I shouldn't see and Heros who are my allies' quests and power up unless I switch to Ally Mode.

          I bring this up because one of my allies (Guinevere)…

          17 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            2 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
          • What, exactly, do mental, physical, emotional and social mean? (more context tips on hover)

            What I think of as mental, physical, emotional, and social resilience, I have different meanings than what SB states their meaning as.

            So, when I create new Power-Ups or Bad Guys, I select one of these. But I keep forgetting what the SB definition is. It'd be neat if I could hover over those "mental", "physical" , "emotional" , or "social" buttons and a pop-up tip would provide that short definition.

            17 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
            • Improving the activity board and notifications

              Improving notifications and the activity board for allies. It's hard to weed out comments, you can't see who liked what and who is giving you the feedback you're getting. Comments are mainly read by email and not on the board. If I delete a comment I wrote on someone else's activity board from MY activity board it gets deleted on their board as well. I think the platform for the social interaction between allies needs a lot of work.

              Fixing this would make our interactions with each other so much better! Thank you!

              16 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                2 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →

                Thanks for your feedback, Leeza. We’re aware of many of the issues you mention and hope to improve them in future development cycles! A few boots to the ally and notification system should be live within the next couple weeks.

              • Let us set time for push notifications

                My reminder pops up at 4 pm every day. I'm always at work then, so I can't do anything with superbetter right then. If I could pick a time for the reminder, it would be more useful.

                12 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  1 comment  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
                • To Do: Todays quests stuck at 1/3

                  Even though today I have completed 11 in my quest list.

                  9 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
                  • Better notification system for when an ally comments or likes a status

                    I find it hard to keep track of activities, whether someone comments or likes something that I do or if they completed a quest. It's confusing, I don't always get an email and when I receive one, It doesn't say under which activity the other person left a comment...

                    Is there a way to have a notification icon within the superbetter page where we can look at all new activity ?

                    8 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
                    • Glossary of Terms

                      Some of the terms I find on the site aren't readily defined, such as a 'Group Code'--I assume I'd know what it is if I had one--and 'Checking In' with an Ally. Additionally, as previously suggested, it would be nice to have handy definitions for the different resiliences. A glossary defining some of the terms used across SB would be really helpful. Get basic and put brief definitions of Quests, Power-Ups, etc. there, too!

                      7 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
                      • Daily email game reminders, included suggestions for today

                        Firstly, thank you so much for providing this game. It's awesome! I'm not even a gamer, but I think this is a good way to spread the healing.

                        My suggestion is to provide the gamer the ability to get a daily email with tips on how they can get more points. Allow the user to opt-in to get this email.

                        I know that I would love to reminded every day of these tips :)

                        6 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
                        • Ability to skip to-do list due to sick day

                          Sometimes you have a sick day, and it's hard (if not impossible) to complete the to-do list for the day. It would be nice to either have a "skip" option for the day, with a way to list the reason, or to choose alternate quests and activities that can fit into the day.

                          6 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
                          • I would recommend a smoother tutorial experience to better retain users

                            I've just started using SuperBetter and loved it on first usage. I was in what felt like the middle of an amazing tutorial and I put my phone to sleep. When I returned to it, I had to login again (I was using Facebook) despite not quitting the app. Then rather than dropping me where I left off in the tutorial it plopped me into the game proper, making me like I really missed out. After a look around I wasn't sure what I was meant to do next... and don't yet understand what an Epic Win is for example...…

                            5 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              1 comment  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
                            • Reminders multiple times per day

                              would be nice to get bugged more frequently during the day to complete my items. at least morning vs night

                              4 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
                              • Recognition for completing To Do List

                                I would like the app to notify me (e.g. a pop up message and sound) when I complete my to do list for the day.

                                3 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
                                • Have Audio stimulation whenever tasks are completed

                                  Audio can be a powerful cognitive cue. Adding a little jingle whenever you complete something can be very motivating. -like the zelda music.

                                  Or just add music in general to the site. Certain music, like classical music for example, have been proven to increase concentration. You could add a playlist of that to the site. But not on autoplay

                                  3 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Jane's Guide to Creating Epic Wins

                                    Hey, quick hack for those having forum certificate issues and looking to read this article. It won't be pretty - the formatting gets scrambled - but you'll be able to complete your "Three Flavors of Epic Wins" quest.

                                    First, open your Google. Then type "Jane's Guide to Creating Epic Wins." Click the link that leads to the forum. Your browser will block the site, but this is where the trick comes in. Go into the address bar of your browser and delete the "s" from https://. Without the "s" your browser won't look for the certificate. Et viola, there's…

                                    3 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
                                    • show the "new ideas"

                                      I think you should highlight the new feedback more. Right now you have to really dig in and search for it, and if you are not interested in a specific topic you really have to go out of your way to see the new ideas for that topic.

                                      What I suggest is that on the main page in the "How can we improve SuperBetter?" section, next to "top ideas" and "recently updated ideas" insert a new topic called "new ideas". That way you can see a few newly submitted ideas and have a quick link to see a chronological list…

                                      3 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Add a type of energy

                                        Hello,
                                        I see that you have Mental, Physical, Social, and Emotional groups on SuperBetter, and I thought that Spiritual would be a nice addition. We can connect with nature spiritually, as well as be inspired spiritually.
                                        This is my second lapse, and my second account created on SuperBetter. I love it! Please consider my request.

                                        2 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
                                        • use "his" or "her" rather than "their"

                                          Currently it says "Tasmydian set their epic win" in my activity log. It should probably read "his or her" rather than "their". I can't remember if I set my gender in my profile or not, if so you could use that info to make it "his".

                                          Cheers, love SuperBetter!

                                          2 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            2 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1
                                          • Don't see your idea?

                                          Feedback and Knowledge Base