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  1. Persistent Error: Server code 500

    Server error code 500 comes up very frequently when doing a variety of things, from adding bad guys to activating power ups to reading science cards. Sometimes the action silently completes (without confirmation) despite the error, as with battling bad guys, but sometimes it does not, as when adding a new bad guy. It is really distracting and makes it difficult to get the full benefit from this app.

    I'm using an iPhone 4 on the latest iOS update. I've tried restarting the app but saw no improvement.

    306 votes
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      40 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →

      As of August 30th we’ve moved the infrastructure to Amazon AWS and many of these problems are being addressed. We’ll be keeping an eye on this, but know that we’re watching.

      Thanks!

    • Unreliable

      I am really disappointed by how frequently this app is timing out or just not working. It seems to be ongoing. I've never paid this much for an app so it's disappointing and frustrating that it's so unreliable.

      146 votes
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        15 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
      • iPhone app not compatible with iPod Touch

        I know it's called an *iPhone* app, but these apps are almost always compatible with iPod Touch. When I tried to download it, it said that the app required a camera. Why? Please make the app compatible for iPod Touch users. Thanks!

        97 votes
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          14 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
          under review  ·  Sarah DoppSarah Dopp responded

          Sorry about this — the app requires a camera because some of the quests require a camera. However, we agree it’s an unfortunate limitation, so we’re looking into ways to make that part optional in the future.

        • More features in mobile app

          Ability to access future boosts, the secret lab, and see the progress of your allies do not seem to be available on the iPhone app... It would be nice to be able to use these features on the mobile app

          79 votes
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            4 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
          • iPad app?

            I was wondering if you guys are already planing on a iPad app. Bcs for now it's not really much fun to use the iPhone app on the iPad! :)
            would be SuperGreat if you would bring out one soon !!! :)

            52 votes
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              1 comment  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
            • offline use?

              Any plans to enable the iPhone app for off-line use? So that I can make notes, check off power-ups and quests, etc. off-line to be updated later once I'm connected again. Living in NYC, this would be EXTREMELY useful to be able to use in off-line mode while riding the subway.

              47 votes
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                2 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
              • 37 votes
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                  2 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
                • Offline mode with sync

                  Often I am out of reach of wifi or 3G, but I would still like to check tasks as done. It would be great if te mobile app supported an offline mode which would sync whenever it is next launched with network access.

                  34 votes
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                    0 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
                  • Super Better for Windows Phone

                    After watching the Super Better spot on TedTalks, I'm convinced of its beauty! ...and as a successful, experienced Microsoft developer I'd LOVE to create a Windows 8 and Windows Phone version of Super Better! Let's talk!

                    33 votes
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                      2 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
                    • App for Allies!

                      I would love it if the app were also designed for allies so that I could give achievements, suggest questions, etc through my phone! If that feature is there, then tell me how to access it please? Thanks!

                      30 votes
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                        0 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
                      • Android version!

                        Loved your TED talk, love this idea both for myself and my psychotherapy clients - but I'm an android user. Any plans to make this available on that platform?
                        Thank you!

                        28 votes
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                          0 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
                        • Too many issues with iPhone 5 crashing and error messages

                          I'm having lots of trouble using app, there are many error messages and random app crashes. Really want to use this app but I can't get over the issues with the way it's running, please help!

                          23 votes
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                            2 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →

                            We understand your frustration and are working on it! If you can share specifics about the crashes (what version you’re on, what OS, what action you were trying to take) we can investigate further.

                            Thanks,
                            Rose

                          • Open source SuperBetter

                            Make the apps (and maybe the website, separately?) open source in a collaborative setting like GitHub, where you can review contributions.

                            I love the idea, even though the Android app desperately needs work. I absolutely understand you can only do so much, but, as a developer, I would happily put in time to help add improvements, and other community members may, too.

                            22 votes
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                              1 comment  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
                            • Access Secret Lab from Phone

                              Under the description for Resilience, it talks about rating yourself in the Secret Lab, but I can't seem to access this anywhere on my phone.

                              22 votes
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                                0 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
                              • 22 votes
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                                  1 comment  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
                                • Quest links don't work in Android app

                                  Links provided in quests don't work.

                                  21 votes
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                                    9 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Androids need love too...

                                    Us Android users could benefit from a SuperBetter app too!

                                    19 votes
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                                      0 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Android please!

                                      Please please make an android app! I absolutely love SuperBetter, it's already started to help improve the way I look at life. It would help so much more and be so much easier to use in an app instead of a clunky browser

                                      19 votes
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                                        0 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
                                      • make an app for windows phone

                                        I see there is an app for iPhones. As a Windows 8 phone user, this isn't useful to me, but I would like to have something easier to use and more noticeable than the mobile site.

                                        17 votes
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                                          0 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Apple watch

                                          We want an Apple Watch app!

                                          17 votes
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                                            1 comment  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
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