SuperBetter Feedback

Welcome! We’d love to hear from you! If you have a specific question about your account, please select “Contact Support” in the right sidebar.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Possible to mark Quests as partly done?

    I often make Quests that are bigger tasks that take several days to get done; for instance, I might have "create an email list for my business" as a Quest, then spend several hours researching whether to do it old school or via Mailchimp, and several hours another day actually creating the list. There are also Quests from the Power Packs that work like that: for instance, a Quest in the "Being Awesome" Power Pack that involves asking 3 people what they like about you. If you don't have many close friends or have social anxiety getting to 3 can…

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  quests  ·  Flag idea as inappropriate…  ·  Admin →
  2. Sharing custom power ups, etc

    My ally and I have the phone app, and it would be great if allies can share power ups, quests, and bad guys we made with each other.

    Right now with phone app, there’s really nothing that allies can do for one another.

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  allies  ·  Flag idea as inappropriate…  ·  Admin →
  3. Make sure Customer Support HELPS people GET BACK IN if they lost their password!

    This has happened a couple times-- at least. I used SuperBetter in the past, and it was very helpful
    THEN I lost my password. I asked for Support (tiny, low-contrast button, way off to the side).
    I was promised an email with a link so I could reset my password. (Standard procedure) Within a few minutes.

    It did NOT arrive! It has been weeks since my last attempt. / No site can be any use to me if I CANNOT ACCESS IT.

    Has anyone else been in this situation?

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  general login help  ·  Flag idea as inappropriate…  ·  Admin →
  4. for "Mind Games" quest: add BrainHQ suggestion (there is very strong science behind it!+ free exercise available)

    Why:

    1, You already link to the BrainHQ co-founder's TED Talk in one of the quests, called "Your Plastic Brain".


    1. BrainHQ has a strong science behind it.

    2.1. BrainHQ is the only program that meets all requirements of The Institute of Medicine’s Checklist for Brain Training
    https://www.brainhq.com/world-class-science/institute-medicine-checklist-brain-training

    2.2. Specific research studies:
    https://www.brainhq.com/world-class-science/information-researchers

    and results one might expect: https://www.brainhq.com/world-class-science/published-research


    1. They have a FREE-for-all short daily exercise (The Daily Spark) - these are two sessions of one of their paid exercises, every day it's a different exercise.
      It, conveniently, takes about 5min (except for Navigation exercise), so it totally meets your criteria…

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  quests  ·  Flag idea as inappropriate…  ·  Admin →
  5. Fix the issue with displaying a two-digit number on The Battery

    (I posted this issue earlier today, mistakenly explaining it as the counter going zero at US morning time, but that zeroing thing has already happened today, at X hours 37 minutes, as soon as I reported a completed action, so it definitely was NOT a time zone mismatch issue).

    A few days ago, on the right from my shortest resilience stripe (physical) in my Battery, a number started to be shown. From what I understand, it's the number of my completed physical-resilience activities on that day.

    But the problem is, when the number goes above 9, only the last digit…

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  resilience points issues  ·  Flag idea as inappropriate…  ·  Admin →
  6. (Part 2) Fix the bug with resilience scores: it's impossible to keep The Battery balanced

    1. Current state of affairs:

    POWER-UPs:
    +1 for whatever it was +1 emotional resilience

    QUESTS:
    +1 for whatever it was +2 mental resilience

    Bad Guys:
    winning:
    +1 for whatever it was +1 mental resilience
    failing:
    +1 mental resilience

    Future Boost completed:
    +1 mental resilience

    Logging In:
    +3 mental resilience in total per day

    2. The Result:

    Mental resilience is always the longest on The Battery, no matter what.
    Physical and social resilience are always the shortest.

    3. The Problem with that

    Given that The Battery is in the top right corner, i.e., in terms of user experience, is a very…

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  resilience points issues  ·  Flag idea as inappropriate…  ·  Admin →
  7. Fix the bug of giving zero rewards for completing a 2nd Epic Win + keep a history of completed Epic Wins

    After I completed my very first Epic Win, I got "Real Life Superhero" achievement and maybe (I didn't check) some resilience score reward.

    But after I completed my 2nd Epic Win, there were no rewards.
    Given that it's relevantly easy to complete the first epic win while there is novelty about the SuperBetter tool, it seems like a good idea to reward non-first epic wins as well, to encourage users to keep up the good work.

    Yes, the rewards are abstract (score, achievement title), but on tough days, in tough life situations, in situations when there is a whole bunch…

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  epic wins  ·  Flag idea as inappropriate…  ·  Admin →
  8. After the forced re-login, redirect the user to the page they initially launched - protect their wrist & attention span!

    CONTEXT:


    1. Whenever I go to SuperBetter site, I try to launch exactly the page I need — to save time, efforts, attention span, and my wrist.
      I do it via either a) my Chrome home page ­ - it has icons for SuperBetter pages that I use frequently (Power-Ups, Quests, Bad Guys) because I visit those pages frequently or b) Chrome's URL suggestions.

    Given that you officially recommend prioritizing the web version of SuperBetter over the apps, I'm sure other users also attempt a similar quick-launch (maybe they even put the links to those pages on their browser's Bookmarks toolbar).

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  9. Not able to save notes

    Each time I try to save a note in my secret lab, the note disappears and a message on my screen says 'You're already signed in'.

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. Since the latest update my app won’t open

    I have an iPhone 5. Today cannot open the app. Updated the app, and it still won’t open. Just shows the SB logo for infinite amount of time and appears to be loading. I restarted the phone. No changes. This sucks because I have come to count on my SB app to succeed every day. Please, help SOON. Thanks!

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. When editing "DESCRIPTION" field of cards: tell users that they need to use HTML to create paragraphs and lists (i.e. rich formatting)

    If you don't use html tags, the contents of DESCRIPTION field for added cards (a new Bad Guy, etc.) turns into one messy chunk. No paragraphs (no matter how many empty lines in-between paragraphs one creates), no list items. Just one big messy chunk.

    But the PROBLEM is that there is no visual hint in SuperBetter interface that makes it obvious that HTML actually works in your editor, that it IS possible to format text properly (<p>for paragraphs</p> and stuff like <ul><li>item 1</li><li>item 2</li></ul> for lists)

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Clarify explanations for "The Brain Drain" vs "The Brain Troll" vs "The Self-Critic" vs "The Zombie Programs"

    Could you please make the difference (in their "DESCRIPTION:" explanations) between them more clear?
    OR remove/replace one of them with another one.

    I've happened to download two Power Packs and got all of the aforementioned Bad Guys on my list; and now I struggle to figure out the difference between "The Brain Drain" vs "The Brain Troll" vs "The Self-Critic" vs "The Zombie Programs" and how to report my battles.

    I'll probably just delete the last 3, but I bet other users would be grateful if you'd optimized the list of those Bad Guys (made the difference between them more…

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  14. Make the app customizable and easier to use

    Every category needs to be fully customizable. Quests, powerups, badguys, and the content therein need to be made easy to delete, add your own, and clarify your goals for context.
    Furthermore, the interference is not clear and could use a serious remodeling.
    Lastly, the app is buggy and crashes frequently.
    I am well into the book and would really like to use the app. I'm using a similar app called Coach.Me. I would love if SuperBetter was SuperBetter

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  15. Gamification

    I love the concept of gamifying real life challenges. I especially love all the science to back it up. I just wish the UI had the feel of a game. It currently is as exciting as checking things off a to do list. You get to see yourself “level up” but the levels seem arbitrary. What if you were an avatar moving through and exploring a world with different terrains/cities, etc. You could still have the same customization of making it your own journey by utilizing menus and choices as you go. When you complete a power up your avatar…

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  16. Error 422

    Not sure what this is but keeps coming up from time to time, despite me turning my iPhone off and on again. What can I do?

    14 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
  17. Resurrect bad guys

    There should be an option to reactivate bad guys you thought were vanquished. Sometimes old foes return seemingly from the dead and have to be fought all over again. I definitely had this experience in working with a mental illness when I relapsed. I had “vanquished” a symptom that came roaring back...and thanks to the relapse, didn’t have the motivation to manually re-create it. 🤦🏻‍♀️

    13 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
  18. Create Own Powerpacks & Allies

    Hello,

    I would really like the ability to create my own powerpacks! That way I can keep from being overwhelmed from a bunch of my own quests but have quests unlock as I complete the prerequisite ones.

    Depending it would also be nice to be able to share personal powerpacks and/or quests with allies (i.e., they can accept to also do a quest you're doing, and see the description, etc.). Ally quests could also be really cool, as in, you don't receive the benefits of completing the quest until you have both clicked the "I did this!" button.

    Sharing powerpacks…

    26 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  powerpacks  ·  Flag idea as inappropriate…  ·  Admin →
  19. SuperBetter internationalization quests, powerups and badguys

    Hello.

    I noticed no direct way of internationalizating the tasks, abilities and the many more items one can found in superbetter in order to make it accessible for non-english users such as many of my friends.

    Is there a way I could help? I am a project manager based in Brazil (GMT-2) with lots of experience on ditributed teams to solving IT software challenges.

    Best regards and happy holidays,

    Gustavo
    Mobile/Whatsapp/Telegram: +55 11 98233 2529

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  wider application of SuperBetter  ·  Flag idea as inappropriate…  ·  Admin →
  20. Track power-ups via calendar

    It would be great if power-ups, bad guys, and quests could be plotted out on a calendar to track them.

    Thanks for great app btw!

    7 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base