SuperBetter Feedback
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66 results found
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Reinstating a vanquished bad guy
When I first started playing superbetter, I was very focused on a few specific things and with that focus, I was able to vanquish some bad guys. With them being marked such, I don't look at those and work on other ones. I've now realized that at least one of those stupid bad guys has come back but there isn't a way for me to tell the game I want to fight it again. I wish there was a "whoops, guess vanquished wasn't quite the right term" option.
I can't be the only person who has done this!23 votesMary, thanks for the suggestion, we will keep it in mind. You are definitely not the only one – this has happened to me too, and I think all of us! -Rose
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Award Your Hero... icons not showing!
When I go to award an achievement to my ally, I can put in the title and text and pic the color with no problem. I have the option to pick an icon but it doesn't display the icons so I have no idea which one I am picking. :(
This is in Firefox 12.0 on Mac. Haven't tried on Windows yet. Shut off my adblocker and flashblocker and still no luck.
22 votesHave you tried any other browsers? I’m not able to reproduce in Safari or Chrome, looking into why it might be occurring…
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List Reorganization
It would be really cool if the lists of Bad Guys, Quests, and Power-Ups were reorganizable by clicking and dragging. I want to be able to prioritize my lists and put like entries together. Also, it would be cool if completed quests moved to the bottom of the uncompleted quests.
It would also be cool if, when you hovered over an entry, a short caption would show up or something.
21 votesGreat suggestions — thanks!
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I can only see that I got an achievement, but not what it means
I noticed that when I'm an ally, I can go to my hero's page and there's a menu option to see their achievements, but when I'm on my own hero page, there isn't a menu option to see my achievements and when I click on an achievement earned in my activity stream, nothing happens. I'd like to be able to see what the achievement means on my own hero page.
18 votesYou can view achievements if you go to your profile (by clicking your username in the upper right).
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Comments
Seriously need the option to edit or delete a comment, especially when one somehow gets posted twice...
14 votesThanks — we’ll look into this.
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Cryptonite
Some bad guys are trivial enough, minions really, that they can be tackled quite easily: a simple bounce for your typical goomba. But other enemies require a bit more strategy, so why not list some weaknesses/hints/cheats?
A text field could prompt users to enter effective strategies and ineffective ones. And when all else fails and the battle is still lost, users can opt out and use their "get out of jail free card".
A little something like this
Bad Guy: The Insomniac
Weakness: Cold Shower, Reading in bed, Chamomile Tea...............Battle Results...............
( ) Fail
( ) Win
( )…
14 votesA lot of people have been asking for the ability to have a list of power-ups that are effective against certain bad guys – this is a fun way to do it :)
So is the idea behind a retreat that it’s basically a fail but we don’t count it as a fail in your scoreboard?
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13 votes
Thanks for the suggestion! Is there anything specific you’d like to see in an OCD Power Pack? Thanks, Rose
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Posting pictures to Activity Wall
Many of the quests ask you to post a picture to the Activity Wall, but there is no way to directly upload the picture at the Activity Wall.
13 votesHi Jimmy – we’re working on changing the wording in the Power Packs to reflect that you can upload the photos as a Power-up while we work on direct-to-wall photo uploading. Thanks for pointing this out!
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Are my facebook friends SuperBetter users?
I'd like to be able to make allies of my existing network, and you're already connected somewhat to facebook...
Ideally, I'd want to be able to first connect to my friends who are already using this app, then to invite friends to join
13 votesLetting other people on facebook know you’re playing SuperBetter is something of a privacy issue. Because SuperBetter is health related, we don’t want to be telling the world you’re using it – even if it’s theoretically people you know and have approved to be on your social network.
We’re working on adding more levels of privacy, so that if you want to let your facebook friends know you’re playing, you can, but for now we’re sticking with the ‘better safe than sorry’ policy and not making any of that information visible.
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Password reset email doesn't work
I have a password reset email, but the link just takes me to an error page. I've tried several times (the same token is sent each time).
12 votesHi Dan,
Is this for the SuperBetter site or the forums?
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Add allies from Twitter and Facebook friends.
I would like to be able to send ally requests to twitter and Facebook friends rather than just via email.
I actually don't know most of the email addresses for some of my better friends online.
12 votesThanks for the suggestion! We’re definitely considering this and other ways to make the ally invite process easier. ~Rose
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Get Rid of the Current Points vs. Peak Points--so demoralizing
Here I've achieved level 25 and keep slogging away despite not having the incentive of reaching new levels. If I get an achievement a month, it seems to be a miracle despite my logging in practically every day and working and working and working and now you're making me feel bad by having my current points lower than my peak points. It's so demoralizing to be working so hard and have your computer system say, "nope, that's not enough". I HATE it and it has the potential of driving me away from Superbetter. Seeing my points rise was the last…
10 votesHi Emily, I sincerely appreciate your feedback and am sorry to hear you’re feeling SuperDiscouraged because of this. Our intention was to help motivate players to reach their goals, but we understand that everyone is motivated differently. I do hope you’ll stick with SuperBetter and promise I’ll keep an ear out on player feedback around this change (and the whole site too!). ~Rose
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Ally Login Names Not Secret Identity?
When I click on Allies, I see different names than their Secret Identities so I have no idea who each ally is.
9 votesThanks for bringing this to our attention.
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In ally role some of the navigation options seem inconsistent
Context you are both a hero and an ally and are logged in, but select the "ally" role at the top of your screen.
Some of the navigation options seem inconsistent -- the quests/powerups/etc. - take you to info about yourself, while others take you to info about the hero you are an ally to.
9 votesThis seems a bit flukey (we’re not able to reproduce getting sent to your own info when you’re in ally mode) – but we totally agree that ally mode needs some serious TLC. That’s why we’re redesigning it from the ground up – stay tuned!
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Editing account details failed to function
Using Chrome on Windows 7, wanted to enter birth date and hit edit in account and got a blank white spot in the whole area where I expected to see the input fields.
8 votesWe’re not able to reproduce this – can you try again and just stay on the page for 30 seconds? We’re wondering if it’s a load-time issue…
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Activity Wall posting - progress bar or some other "working" indicator
When posting to the Activity Wall, after I've hit the Post button, it would be nice to see a progress bar or some indicator that the Post button click registered, until the post actually shows up on the wall.
8 votesThis is a great point, and something we’re looking into — thanks!
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Ally Suggestion Disappears!
An ally made a suggestion. I read it. Clicked it and it is gone! I wanted to reply/comment on it and now I can't find it... :(
8 votesWhen you accept a suggestion, you should get taken to the create quest screen, with the description your ally gave you preloaded. From there, you can save it to officially add it to your quest list. Which of those screens didn’t show up for you?
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8 votes
This should be working – if you click on a Power-up, then click EDIT, you should be able to specify an additional type of resilience (You’ll always get +1 Emotional, but you can add +1 Physical, or Social, or Mental, or another Emotional).
Let me know if that’s not working and I’ll investigate!
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Timezone Error Resets Power-Ups, Quests, and Bad Guys at Wrong Time
I live in the US on the west coast and my timezone is set properly in the SuperBetter app, but everyday my Power-Ups, Bad Guys, and Quests reset at the wrong time. So, when I wake up in the morning my app is telling me I completed tasks I actually did yesterday. The same is true at night, when I check in and all my accomplishments from the day have disappeared. I've written to the SuperBetter team about this issue so many times, but they still won't fix it and I'm at a total loss for what to do.
5 votes -
Ally Invitation Trouble
After (finally) receiving my ally invitation, I finally realized I had to log out to accept it. But once I finish reading about the skills (compass, heart, etc) and go to practice the skills, the site breaks and the connection isn't completed. I've tried it several times and my ally and I are still not really connected. It's really hampering my SuperBetter experience.
5 votesYikes! That’s sounds awful. We’re looking into it now.
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