SuperBetter Feedback

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  1. thanks

    Just sending some love! I've just discovered your app on my iPhone and now have logged on the web. There is A LOT here and the gamification of the plan makes it so much fun. I see my obstacles as zombies and trolls and that by itself motivates me to beat them! Great job! I look forward to updates and improvements! Thank you xo

    1 vote
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • SuperBetter makes a great productivity tool

      I know SuperBetter aspires and achieves to enabling more profound recovery and achievement than merely productivity, but there is a fine line between increasing productivity or improving organizational habits and "recovering" from burnout, anxiety issues, and procrastination disorders that make it hard to work productively. That's why I'm using SuperBetter, and I find it serves this purpose incredibly well! Something to consider as you market and develop this tool further.

      9 votes
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        5 comments  ·  wider application of SuperBetter  ·  Flag idea as inappropriate…  ·  Admin →

        We’re glad you’re enjoying it for productivity! We’ve got a few features planned that should make it more useful for people using it to track/accomplish tasks :)

      • Super Better in a post disaster context

        I have a hunch that Super Better could help lots of people deal with the ongoing impacts of natural disasters such as the ongoing earthquakes in Christchurch, NZ. I see in my own ChCh family, people suffering from long-level but chronic fatigue, anxiety, fear, etc. What would the experts say about using it in that context?

        1 vote
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          0 comments  ·  wider application of SuperBetter  ·  Flag idea as inappropriate…  ·  Admin →

          Even though we’re currently marketing SuperBetter for health/wellness, the core psychology and research behind it is universal, and can be applied to just about anything. SuperBetter is about breaking goals down into manageable, accomplishable tiny steps and being able to see the progress you’re making along the way. It builds resilience: the ability to stay positive, optimistic, and hopeful even in the face of sometimes cataclysmic challenges. To me, that sounds like something they could certainly use.

        • On the meditation Power up theres an error in the description

          The meditation powerup says: "Meditation does wonders for our mind. Take a few moments to meditate and see how you feel. You can use a guided meditation practice (<a href="http://marc.ucla.edu/body.cfm?id=22">see suggestions</a>) if you like." I think the html code is a little wonky and needs to be adjusted. :)

          3 votes
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            0 comments  ·  power-ups  ·  Flag idea as inappropriate…  ·  Admin →
          • Facebook permissions

            I log in with facebook. I am asked every time that I do whether Facebook can post on my behalf, something that I don't want to allow. But I can't disallow this, I only get the option to "skip" it, meaning that I have to go through this step every time I log on. Seems unnecessary.

            Thanks!

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              2 comments  ·  general login help  ·  Flag idea as inappropriate…  ·  Admin →

              Okay! This should be fixed now. Thank you SO much for bringing this to our attention. SuperBetter will never EVER post anything publicly unless you explicitly ask us to – so there’s no need for permissions like that. They have been removed :)

            • We are aware of the activity feed bug and are working to resolve it asap.

              I have noticed that the activity feed started ti show my ally's activities, too, and I was very happy about it. Now I see it is regarded as a bug. I just meant to say I LIKE IT! It motivates me seeing my ally's activity there. I know I can click to see it anyway, but it is quite a few clicks away and takes long moments, which I do not always feel like waiting. This way it is there as an instant motivation, and feels like we are struggling together :)
              I wish it would stay like that!

              1 vote
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                6 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • disappearing activity from activity wall

                I recently "lost" several items and their comments from my activity wall. They had been present and visible, but later in the day they were gone. I had one of the email alerts with an ally comment and tried to "find" the missing items again by clicking on the link in the email, but it just gave me a blank page. It's not crucial to find it, but I wanted to post in case others have the same problem.

                14 votes
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                  10 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi everyone -

                  We’re gutted to admit that for a period of about 24 hours, no activity wall data was able to be saved. Due to one of our servers going down, data was sent but not stored long term (hence disappearing on refresh). You should still retain all of your resilience, but comments/messages and updates are not available.

                  As someone who’s had a hard drive crash before I know that losing data – even if only for a day – is incredibly frustrating and disappointing. I can’t apologize enough for it happening to all of you. We’re working on putting a failsafe in place so that, should the server go down again, we’ll have measures in place to either capture that data or let you know that it can’t be saved at this time.

                  Thanks to everyone for bringing this to light so quickly – your fast reporting is…

                • Bug Report: Ally Check-In

                  I hit the check-in button and the pop-up reports far too many +5 socials as well as I "re-earn" every achievement.

                  1 vote
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                    1 comment  ·  allies  ·  Flag idea as inappropriate…  ·  Admin →
                  • customizing powerpacks

                    I got a powerpack, but some of the bad guys don't apply to me. I see where I can add new ones, but can I delete the ones I don't like?

                    2 votes
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                      1 comment  ·  powerpacks  ·  Flag idea as inappropriate…  ·  Admin →
                    • Ease of navigation back to dashboard

                      Unless there is an easy way to get back to the dashboard* that I haven't found, I suggest that you create one. After I activate a couple of Power-ups, I use my back-arrow to get back to my assignments for the day, but it takes numerous steps to get there. *Is that the name for the place where I can see my assignments for the day?

                      1 vote
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                        Clicking the SB icon will take you back to your activity page – and you can also get there by clicking “ACTIVITY” on the left sidebar :) Let me know if it’s not working for you!

                      • iphone app a must for my own workflow

                        I just wanted to chime in... I Love the concept and execution of the website, but in order for this to stick in my own day to day life, I need an iPhone app. The website just isn't usable on a smartphone and the majority of my interaction will be away from my home computer.

                        I know that it is in the works, but until you launch with it, I can't see sticking with this or recommending it to my friends.

                        Long story short, keep doing what you're doing... and let me know when the iPhone app is good to…

                        15 votes
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                          1 comment  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
                        • Cannot remove quests even when power pack is removed

                          I realize I wanted to create my own quests, but the quests from removed power packs still clog my quest list. I would like a way to: a) remove all quests form a power pack when I remove that power pack. b) remove quests I do not want to complete at this time individually from the quest list.

                          71 votes
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                            6 comments  ·  quests  ·  Flag idea as inappropriate…  ·  Admin →

                            Hey everyone! So this fix has been pushed – now when you click on the Power Pack icon (the box with the lightning bolt below the SB icon), you’ll see a tab that says My Power Packs. Click on it, then find the Power Pack you want to remove, click View, then click “Remove Power Pack.” This will remove the ENTIRE Power Pack (including Bad Guys and Power Ups.)

                            To delete a specific quest from a Power Pack, just find that quest in your quest log, click View, then click “Delete” under the “I Did This” button. I hope this helps, and thank you all for your patience while we got this fixed!

                          • User name bug

                            when I log in using facebook it wont let me change my username to one that has not been taken

                            6 votes
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                              3 comments  ·  social media connectivity  ·  Flag idea as inappropriate…  ·  Admin →

                              We just pushed a fix for this :) Change your username from the profile/account page. (You can get there by clicking your username and navigating through that menu)

                            • To Do list not recognizing quest completion

                              I have daily questions that don't include reminders every day. When I complete them*, they don't get "checked off" the To Do list.

                              *Initially I assumed that I had not fully indicated their completion, but that wasn't the problem.

                              28 votes
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                                14 comments  ·  quests  ·  Flag idea as inappropriate…  ·  Admin →
                              • show if a quest has already been done today

                                RIght now, I have several quests that need completion every day. But when I tick them off, they don't show if they have been completed already today. Maybe turn the "today" under the View button into "completed today" after completion?

                                87 votes
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                                  3 comments  ·  quests  ·  Flag idea as inappropriate…  ·  Admin →
                                • Access to information in iphone app

                                  I signed up on the website and went to download the app, but am unable to log in to anything in the app. Is it supposed to just send me to the site in my browser for now?

                                  4 votes
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                                    1 comment  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Power pack for financial issues

                                    I have depression, and one area I'm trying to get under control is my finances/credit score. I know I could build my own quests and things, but it would be super to have someone with better financial knowledge & discipline to build a power pack for financial issues.
                                    It might be good for people coping with medical bills, too.

                                    4 votes
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                                      1 comment  ·  powerpacks  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Facebook logi integration across all services

                                      Unable to edit my profile after having signed up to SB through Facebook - assuming this is something that could be made to work in future?

                                      2 votes
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                                        0 comments  ·  social media connectivity  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Forum registration--cannot register or log in

                                        When I attempt to go to the SB Forums, I get the following error message:

                                        "Wrong username or password. You have used up your failed login quota! Please wait 15 minutes before trying again. Don't forget that the password is case sensitive. Forgotten your password? Click here!"

                                        I click "here" and it asks me for my email address (which I provide), and then asks me the answer to a random question to which I never provided an answer to--so I am not able to log in, nor am I able to recover my password.

                                        I tried to Register another account…

                                        13 votes
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                                          5 comments  ·  forum integration  ·  Flag idea as inappropriate…  ·  Admin →
                                        • being an ally and a competitor

                                          I am playing superbetter and invited an ally who is also playing superbetter and, in turn, wants me to be her ally. The problem is we can't seem to access eachother's headquarters when we're already logged in. It seems I have to create two accounts, which seems unneccessary.

                                          1 vote
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                                            1 comment  ·  allies  ·  Flag idea as inappropriate…  ·  Admin →

                                            Nope! You don’t have to create two accounts. If you go up to the top right corner and click your username, you’ll see an option “Visit Heroes”. This will let you see the other people for whom you are an ally. If that’s not working, it probably means your accounts aren’t linked yet. There’s currently a glitch where you have to be logged out before you click the link in the ally invitation email, otherwise it won’t go through.

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