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  1. 12 votes
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      3 comments  ·  quests  ·  Flag idea as inappropriate…  ·  Admin →
      completed  ·  Sarah DoppSarah Dopp responded

      I apologize for the delay on this answer.

      The “Rehearse Relaxation” quest has been removed from Power Packs for new users, but for anyone who added the Power Pack early on, it’s still in the way. It was marked as an “every day for two weeks” quest, so the solution is to mark it as done 14 times. Then it should disappear.

      We realize this will give you extra resilience points. Please accept them as a bonus for all the trouble this put you through.

    • Adding an Ally

      We should be able to add an ally through facebook by searching our contact book. Would be very handy.

      12 votes
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        1 comment  ·  allies  ·  Flag idea as inappropriate…  ·  Admin →
      • Delete Account

        You should give people the ability to delete their account. No one wants to feel locked in just to check it out.

        I love the concept, I just don't think I will have time for it. A smart phone app would be better, IMHO

        1 vote
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          0 comments  ·  general login help  ·  Flag idea as inappropriate…  ·  Admin →
          completed  ·  Sarah DoppSarah Dopp responded

          You can now delete your account by visiting your Profile page and clicking “Delete”.

          Our iPhone app is also now live in the app store!

        • Resetting activities each day

          I figured that on a new day your old quests would sort of be temporarily forgetten, and that the website would prompt you saying '3 quests yet to be completed'.

          Instead, the site remembers that I already completed 7 quests a few days ago, and it has a big friendly tick. This gives me the impression that I did something already, and I don't need to bother doing anything.

          24 votes
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            1 comment  ·  quests  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow me to contact my allie after they accept my invitation

            I really invited my ally because I thought the game would be good for her. She accepted my invitation, but I can't find her anywhere on the game. Either I'm missing her, or I have to wait until she posts something or she has to add me as an ally. It would be great to consider each of us as the other's ally. I want to make some suggestions to her. Can I do that now???

            2 votes
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              0 comments  ·  allies  ·  Flag idea as inappropriate…  ·  Admin →

              Right now, ally relationships are one way. That means in order to give your friend a suggestion, she has to start her own journey (choose a challenge, etc) and then invite you to be her ally.

            • Ally Trouble Continues

              After two feedbacks and replies from Jessica McDonald, I still cannot connect to my ally. I've received two invitations from her and the "accept" button doesn't link. I've gone through the link on the notification email, clicked through the tutorial on allies (several times), but when it ends and says, essentially, try it, I get the "oops" screen with the "try again" button. I am so frustrated. My ally is linked to me but I can't link to her, leaving her ally-less. :( I remember that ally invitations were a problem in beta and they still are.

              42 votes
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                24 comments  ·  allies  ·  Flag idea as inappropriate…  ·  Admin →

                To everyone who’s been following along with this issue: THANK YOU! Your notes and emails helped us track down a variety of problems related to connecting with allies and, luckily, today I think I can finally say we’ve fixed them all!

                In the incredibly unfortunate case that you’re still having problems with ally invites, please send an email to support@superbetter.com and include:
                1) Your ally’s email address
                2) Your email address
                3) Who’s having issues connecting to whom
                4) Where in the process you’re getting stuck.

                THANK YOU! We totally appreciate your patience as we figure this out.

              • android app (or mobile web view)

                I would really love to have an android app (or a mobile-friendly webpage, with fewer graphics and an uncluttered interface). Sometimes, it doesn't work for me to sit down in front of a computer to use SuperBetter (as one of the things I'm struggling with is RSI, on my bad days when I really need a power-up or two it's not always good for me to do).

                10,658 votes
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                  550 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
                • 2 votes
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                    5 comments  ·  quests  ·  Flag idea as inappropriate…  ·  Admin →
                  • Secret Lab: Insights not loading

                    The resilience chart loads, but when I try to access the SuperBetter trackers chart, it goes grey and says "loading" but it doesn't load.
                    I've had this problem for a little less than a week now. My main browser is Firefox and I just recently upgraded, but I've also tried on Internet Explorer and Safari, on various different computers, and it won't work.

                    322 votes
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                      39 comments  ·  inventories/insights  ·  Flag idea as inappropriate…  ·  Admin →
                    • Fix the Private Messaging system on the forum

                      I know I said it before and you tagged it as completed, but Private Messaging still does not work on the forum. If you are working on it, please let us know.

                      2 votes
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                        1 comment  ·  forum integration  ·  Flag idea as inappropriate…  ·  Admin →
                      • Fix the forum

                        I know this has been said before but it's been a few months. All of the forum links go to spam sites. The forum is completely inaccessible. This needs to fixed.

                        75 votes
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                          completed  ·  5 comments  ·  forum integration  ·  Flag idea as inappropriate…  ·  Admin →
                        • Forum: Private messaging does not work

                          Please fix the PM feature on the forum so new allies can have a safe way to exchange email addresses.

                          3 votes
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                            completed  ·  4 comments  ·  forum integration  ·  Flag idea as inappropriate…  ·  Admin →
                          • Can't register for the forum

                            When I try to log into the Superbetter community forum the link won't allow me to register when I click on ANYTHING on that page stating that a secure connection has failed. Can anyone help? When I try contacting Superbetter they say they're off grid.

                            4 votes
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                              completed  ·  2 comments  ·  forum integration  ·  Flag idea as inappropriate…  ·  Admin →
                            • need a link back to superbetter game on the forum site

                              just a simple link back to the game from the forum. better yet, integrate a forum in the game space via a wrapper, maybe? I don't want to be taken away from the game menu when interacting with the forum. this game rocks. there's also some other little navigation things but I want to play more to see if it's just me or the game flow. keep up the good work. this has serious potential to be a positive force in people's lives.

                              4 votes
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                                1 comment  ·  forum integration  ·  Flag idea as inappropriate…  ·  Admin →

                                Forum links should be opening in a new tab, and our forum (forums.superbetter.com) has a big pink button that says “Back to SuperBetter”. Let us know if that’s not showing up on your browser :)

                              • HACKED - clicked on forum and got this message

                                Hacked By admeral zino

                                اركان الاسلام في الجزائر

                                الشهادتان

                                4 votes
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                                  completed  ·  2 comments  ·  forum integration  ·  Flag idea as inappropriate…  ·  Admin →
                                • Can't post anything on forum

                                  I registered on forums. After registration was complete, there was a message, that I'll recieve a confirmation email. It never came. I think it's a reason I can't post anything on forum. Tried to change mail, no luck.
                                  I'd like to join a community, but can't. Any solutions?

                                  7 votes
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                                    completed  ·  0 comments  ·  forum integration  ·  Flag idea as inappropriate…  ·  Admin →
                                  • So the forum appears to be completely broken on firefox

                                    I use firefox as my main browser but cannot access the forums with it. The main forum page appears as one of those half-loaded webpages with everything in a single column and no graphics at all, and opening links to register on the forum or view any pages within it bring up a "peer's certificate has been revoked" secure connection failure.

                                    I can access the site via chrome, but it might be an idea for you guys to troubleshoot the forum asap for firefox users.

                                    75 votes
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                                      completed  ·  9 comments  ·  forum integration  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Ally invites not sending

                                      Hey, I tried to send 3 ally invites but no one has received anything in their email yet.

                                      4 votes
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                                        6 comments  ·  allies  ·  Flag idea as inappropriate…  ·  Admin →

                                        Our email system was down for part of this weekend, but is back up now. You can resend an ally invitation by going to INVITATIONS at the top of your Secret HQ and clicking Resend. If that’s still not working (make sure your allies check their spam folder!) then please let us know.

                                      • Deleting

                                        I would like to delete items from activity log. It looks as if it was allowed, but the X does not function. Also I would like to delete test ally, but it won't delete.

                                        8 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Love

                                          I only keep three tabs pinned at all times--Gmail, Wunderlist (er, now Wunderkit) and Super Better. I love it, and it only keeps getting better. Thanks from the bottom of my fat heart.

                                          3 votes
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                                            1 comment  ·  love for SuperBetter!  ·  Flag idea as inappropriate…  ·  Admin →
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