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  1. Need to be able to pick more than one

    When I'm starting Im asked if I'm helping from something or healing a health goal. I get that you're probably doing research on the various categories but humans are complex. I want to be able to check : car crash, TBI, migraines, wanna lose weight. For example.

    4 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →

      We’ve found that people are most successful when they focus on one thing at a time. We acknowledge that most (if not all!) people are up against more than one challenge at a time, but trying to keep up with all of them can be a lot like juggling and spinning plates and riding a three-legged pony backwards – that is, it’s a lot of work! For that reason, we tried to get people to focus on one area, but of course, you’re encouraged to add quests and power packs specific to the uber unique combination of obstacles and goals that is you :)

    • My current and peak resilence are always the same number

      even when I dont complete quests or loose battles with bad guys or don't do anything my current and peak resilience are the same.

      70 votes
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        9 comments  ·  resilience points issues  ·  Flag idea as inappropriate…  ·  Admin →

        Right now it’s hard to be below peak if you’re an active player. Your resilience will only go down if you don’t do an activity that boosts it for several days, or if you take an inventory in the Secret Lab and report that you’re not feeling well.

      • Posting pictures to Activity Wall

        Many of the quests ask you to post a picture to the Activity Wall, but there is no way to directly upload the picture at the Activity Wall.

        13 votes
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          2 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

          Hi Jimmy – we’re working on changing the wording in the Power Packs to reflect that you can upload the photos as a Power-up while we work on direct-to-wall photo uploading. Thanks for pointing this out!

        • No feedback that I succeeded in changing my password

          After receiving the password-recovery email, and filling in the new password twice, the form clears and nothing suggests I've succeeded.

          Attempting to sign in with the new password fails.

          2 votes
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            3 comments  ·  wider application of SuperBetter  ·  Flag idea as inappropriate…  ·  Admin →
            under review  ·  Sarah DoppSarah Dopp responded

            Thanks for this report. Can you (or anyone else experiencing it) tell us what browser this is happening on?

          • Award Your Hero... icons not showing!

            When I go to award an achievement to my ally, I can put in the title and text and pic the color with no problem. I have the option to pick an icon but it doesn't display the icons so I have no idea which one I am picking. :(

            This is in Firefox 12.0 on Mac. Haven't tried on Windows yet. Shut off my adblocker and flashblocker and still no luck.

            22 votes
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              9 comments  ·  achievements/badges  ·  Flag idea as inappropriate…  ·  Admin →
            • Password reset email doesn't work

              I have a password reset email, but the link just takes me to an error page. I've tried several times (the same token is sent each time).

              12 votes
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                7 comments  ·  general login help  ·  Flag idea as inappropriate…  ·  Admin →
              • Secret lab: tracker not working

                When I hit the BEGIN button, nothing happens.
                Thanks

                76 votes
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                  38 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  We think this might be an issue related to outdate browsers. Can everyone who’s experiencing this update to the latest version of their browser and let us know if the problem is still occurring, and if so, what browser you’re in?

                • Can't figure out how to switch powerpacks

                  How do I do it? Is there a way to make it easier?

                  3 votes
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                    0 comments  ·  powerpacks  ·  Flag idea as inappropriate…  ·  Admin →

                    We’re hard at work fixing this bug! Soon we will have a fully-functioning “Remove Power Pack” feature available in the “My Power Packs” section of your Secret Lab. (The button there now does not yet work. Soon!)

                    For now, email support@superbetter.com to get your account wiped clean. In that email, please send along your account username (which is sometimes different than your SB Community username). After that, you can add back the new power packs you want to use. Thanks!

                  • Randomize Reminder Alarms

                    Studies have shown people are more prone to respond to reminders if they aren't routine, if they have a random element to them. Offering a timeframe during which users might be reminded or a number of days ("remind me about every 3 days" would trigger reminders with an average of 3 days, maybe on the 3rd, 6th, 7th, 10th, and 15th day after) would be more effective.

                    27 votes
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                      0 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →

                      Thanks for the suggestion! We’ll definitely consider it as we improve our notification system. If you can share a link to the specific research you mentioned that would be great. Thanks!

                    • Signup is Not very user friendly

                      Separate login page from request page

                      4 votes
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                        0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
                      • The Pick an Epic Win mission's description of how to pick your epic win threw me off.

                        'Specify Your Epic Win' isn't there.. It's clicking on the ??? under 'So I Can', right? - btw thank you guys very much

                        2 votes
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                          0 comments  ·  quests  ·  Flag idea as inappropriate…  ·  Admin →
                        • Is there a secret lab note lenght limit?

                          I was trying to follow the quests for an powerpack and it has 3 related quests that make you journal. It saved just fine for the first quest. I spent a lot of time and thought writing out the second one and when I came back it wasn't there. So I redid it and made sure I saved it. When I came back again THAT set of changes was gone too. It just refuses to save it if I add very much more. What should I do? Can you get rid of the lenght limit if there is one?

                          1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • navigation not as intuitive as it could be

                            Been exploring the site. I can't figure out how i got to the secret lab page from the main page!

                            71 votes
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                              9 comments  ·  notifications/tips  ·  Flag idea as inappropriate…  ·  Admin →
                              under review  ·  Sarah DoppSarah Dopp responded

                              Thanks for letting us know! The link to your secret lab is one of the icons under the SuperBetter logo in the upper-left side of the screen (the other icon is Power Packs). Hope this helps, and we’ll look into possibly making this clearer.

                            • Capture how hard the battle was

                              It would nice to specify how challenging the battle was. On some days, though I won the battle, it was an easy win. But on some other days, I might have had to really struggle hard to win the battle and I endured. Getting that captured might make me feel extra special about having made it through

                              29 votes
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                                0 comments  ·  battles  ·  Flag idea as inappropriate…  ·  Admin →
                              • Forum for just Hero and Allies

                                Some sort of forum (or perhaps a blogging or microblogging format thing) for keeping up with all of your allies at once would be a great help, I think. Where everyone can converse and talk about new ideas, how things are going, or where you could simply post so your allies know how you're doing outside of discrete events like quest completions.

                                3 votes
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                                  4 comments  ·  allies  ·  Flag idea as inappropriate…  ·  Admin →

                                  Right now, you can leave status updates/messages on your activity wall and your allies can see them and respond to them (and leave their own messages for you there). Let us know if that works!

                                • Display only non-completed Quests

                                  It would be nice if the list of quests could be filtered to show only quests that I haven’t already completed. Otherwise it is unnecessarily difficult to find more things to do. What is the point in listing already-completed quests at all, anyway?

                                  61 votes
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                                    8 comments  ·  quests  ·  Flag idea as inappropriate…  ·  Admin →

                                    Where is it showing completed quests? As of right now, it should only show completed things A) On the to do list, on the same day you did the quest and B) On the website, you can access completed quests by selecting the “Past” option from the dropdown (to see completed + skipped quests)

                                  • Get Rid of the Current Points vs. Peak Points--so demoralizing

                                    Here I've achieved level 25 and keep slogging away despite not having the incentive of reaching new levels. If I get an achievement a month, it seems to be a miracle despite my logging in practically every day and working and working and working and now you're making me feel bad by having my current points lower than my peak points. It's so demoralizing to be working so hard and have your computer system say, "nope, that's not enough". I HATE it and it has the potential of driving me away from Superbetter. Seeing my points rise was the last…

                                    7 votes
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                                      2 comments  ·  resilience points issues  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi Emily, I sincerely appreciate your feedback and am sorry to hear you’re feeling SuperDiscouraged because of this. Our intention was to help motivate players to reach their goals, but we understand that everyone is motivated differently. I do hope you’ll stick with SuperBetter and promise I’ll keep an ear out on player feedback around this change (and the whole site too!). ~Rose

                                    • iPhone app not compatible with iPod Touch

                                      I know it's called an *iPhone* app, but these apps are almost always compatible with iPod Touch. When I tried to download it, it said that the app required a camera. Why? Please make the app compatible for iPod Touch users. Thanks!

                                      97 votes
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                                        14 comments  ·  mobile app  ·  Flag idea as inappropriate…  ·  Admin →
                                        under review  ·  Sarah DoppSarah Dopp responded

                                        Sorry about this — the app requires a camera because some of the quests require a camera. However, we agree it’s an unfortunate limitation, so we’re looking into ways to make that part optional in the future.

                                      • Cryptonite

                                        Some bad guys are trivial enough, minions really, that they can be tackled quite easily: a simple bounce for your typical goomba. But other enemies require a bit more strategy, so why not list some weaknesses/hints/cheats?

                                        A text field could prompt users to enter effective strategies and ineffective ones. And when all else fails and the battle is still lost, users can opt out and use their "get out of jail free card".

                                        A little something like this

                                        Bad Guy: The Insomniac
                                        Weakness: Cold Shower, Reading in bed, Chamomile Tea

                                        ...............Battle Results...............

                                        ( ) Fail

                                        ( ) Win

                                        ( )…

                                        14 votes
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                                          1 comment  ·  battles  ·  Flag idea as inappropriate…  ·  Admin →

                                          A lot of people have been asking for the ability to have a list of power-ups that are effective against certain bad guys – this is a fun way to do it :)

                                          So is the idea behind a retreat that it’s basically a fail but we don’t count it as a fail in your scoreboard?

                                        • I would like to have the option to view Quests, Power-Ups and Bad Guys in a Grid format instead of a List.

                                          As you play more, the lists of Bad Guys, Quests, and Power-Ups can get long. Having the choice to view these in a grid format instead of a list can save from searching and scrolling through the list.

                                          27 votes
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                                            2 comments  ·  power-ups  ·  Flag idea as inappropriate…  ·  Admin →
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