SuperBetter Feedback
Welcome! We’d love to hear from you! If you have a specific question about your account, please select “Contact Support” in the right sidebar.
66 results found
-
List Reorganization
It would be really cool if the lists of Bad Guys, Quests, and Power-Ups were reorganizable by clicking and dragging. I want to be able to prioritize my lists and put like entries together. Also, it would be cool if completed quests moved to the bottom of the uncompleted quests.
It would also be cool if, when you hovered over an entry, a short caption would show up or something.
21 votesGreat suggestions — thanks!
-
Comments
Seriously need the option to edit or delete a comment, especially when one somehow gets posted twice...
14 votesThanks — we’ll look into this.
-
Ally Suggestion Disappears!
An ally made a suggestion. I read it. Clicked it and it is gone! I wanted to reply/comment on it and now I can't find it... :(
8 votesWhen you accept a suggestion, you should get taken to the create quest screen, with the description your ally gave you preloaded. From there, you can save it to officially add it to your quest list. Which of those screens didn’t show up for you?
-
Ally Login Names Not Secret Identity?
When I click on Allies, I see different names than their Secret Identities so I have no idea who each ally is.
9 votesThanks for bringing this to our attention.
-
Award Your Hero... icons not showing!
When I go to award an achievement to my ally, I can put in the title and text and pic the color with no problem. I have the option to pick an icon but it doesn't display the icons so I have no idea which one I am picking. :(
This is in Firefox 12.0 on Mac. Haven't tried on Windows yet. Shut off my adblocker and flashblocker and still no luck.
22 votesHave you tried any other browsers? I’m not able to reproduce in Safari or Chrome, looking into why it might be occurring…
-
Add Note
Sometime quests require you to think and list out something, would it be better to have a note that I can record down something? it is good that it can remind me and help me to think more
(I am not sure whether it is exist or not)
1 voteYou can find your Notes in the Secret Lab (you can get to your Secret Lab by clicking one of the round buttons underneath the SuperBetter logo).
-
I don't have an audio card in my computer so I haven't watched any of the video
Would it be possible for the text to be made available?
1 voteThere should be a “read the transcript” link near most of the videos – let me know which ones don’t have it!
-
I'm getting Ally emails, but no requests on the Allies page
Is this related to "Ally trouble continues"?
My prospective hero has tried re-sending the email, but nothing is showing up.0 votesI believe we’ve fixed almost all known ally issues. Are you 100% sure that the email on your account is the email address your hero is using to invite you?
-
Feedback on problems with setting allies
It seems difficult to get allies on your page to stay there! My ally and I keep disappearing from each other's pages. I think it must be technical glitch- not my area of expertise so no suggestion I am afraid.
2 votesThat’s weird! Can you give me more information about what it means to ‘disappear’? Do you mean they don’t show up in the allies list? Do you have to readd them every time?
-
My ally suggested a check-in but there is nothing on the site!
I got an email from superbetter.com saying my ally "suggested a Check In." and to click the link "Go to your Secret Headquarters to see what it is."
I clicked the link... and there is nothing there. Where do I find this?
4 votesHmm. That’s incredibly peculiar. What happens if you change the last part of the URL while you’re at your Secret HQ to be /suggestions instead of /secret_hq (I think that’s what it is, might be slightly different). That is the hard link directly to your suggestions page. Does anything show up?
OLDER RESPONSE——
On the left hand side of your secret HQ, there should be a link that says SUGGESTIONS (in the same place as the links that say ACTIVITY, QUESTS, ALLIES, etc). When you click that, you should be able to see the suggestions. Let me know if it’s not working! -
Cryptonite
Some bad guys are trivial enough, minions really, that they can be tackled quite easily: a simple bounce for your typical goomba. But other enemies require a bit more strategy, so why not list some weaknesses/hints/cheats?
A text field could prompt users to enter effective strategies and ineffective ones. And when all else fails and the battle is still lost, users can opt out and use their "get out of jail free card".
A little something like this
Bad Guy: The Insomniac
Weakness: Cold Shower, Reading in bed, Chamomile Tea...............Battle Results...............
( ) Fail
( ) Win
( )…
14 votesA lot of people have been asking for the ability to have a list of power-ups that are effective against certain bad guys – this is a fun way to do it :)
So is the idea behind a retreat that it’s basically a fail but we don’t count it as a fail in your scoreboard?
-
I have been on Superbetter for a week and here is my feedback
Hi there,
I am enjoying superbetter, but I feel that it has some issues and thought I would share my impression of the site now that I have been on it for a week.
Can't send messages to allies or directly communicate with them. This makes becoming acquainted with allies or getting to know them quite difficult
The forum is confusing and feels very 2001 and makes it difficult to find allies in a simple way. At least for me it would be easier if it was organized more in the fashion of groups, such as tribe.net (which in itself…
66 votesAwesome feedback – thank you so much for sharing :)
-
I was told to look up a daily brief and don't know how to get there
Make the Daily Brief stand out so that I can see it first thing
1 voteYour Daily Brief is an old term for your To Do list – I thought we’d weeded out all instances of the old term, but apparently not! Can you let me know where you saw that phrase and I’ll get it changed?
-
I would like to have the option to view Quests, Power-Ups and Bad Guys in a Grid format instead of a List.
As you play more, the lists of Bad Guys, Quests, and Power-Ups can get long. Having the choice to view these in a grid format instead of a list can save from searching and scrolling through the list.
27 votesThanks for the idea!
-
Invitations link doesn't work
On chrome, sometimes clicking the invitations link at the top of the screen does nothing. In general, your UI should be everything accessible from a single screen.
4 votesWe’ve been having slower response times with our servers since the LifeHacker article – can you double check and make sure it’s not just a delay? We’re not able to reproduce on our end…
-
Unclear on meaning of schedule for quests
Under a quest, I see:
SCHEDULE:
One time onlyRemind me every Sun, Mon, Tue, Wed, Thu, Fri, Sat
The mixture of "one time only" with remind me every day seems odd. There are some quests I would definitely like to do more than once and be reminded of periodically. Others may make more sense for one time only -- but even then the schedule part isn't clear -- I suppose it means remind me every day until I've done it the one time and then it goes a way. Is there any provision for recurring quests or for moving…
1 voteYou can’t change the frequency of a quest from power packs at this time. You can only change the frequency (eg: recurring/one time) of quests that you create.
-
Tracker "begin" button not working
I just wanted to let you guys know that while I love this program... I got one compliant. The "begin" button isn't working on the tracker portion on the secret lab. It won't work on either my laptop or smartphone
4 votesI’m unable to reproduce – what browser are you using?
-
General Speed at which activity can be recorded throughout the day
I have as an Epic Win 'To eat more healthily in order to reduce my cholesterol to in turn reduce my risk of having an heart attack'. This means that I have a whole series of daily quests such as ' Eat walnuts', take 'Fish Oil supplements daily', 'Consume 100g of tofu or soaya related fermented products' and 'Reduce my red meat consumption to one per week'.
This means that I like to record the achievement of a quest when it is done. Right now the process is really slow via my MacBook what with logging in, choosing the quest,…
4 votesThe mobile app is scheduled for completion at the end of the month – so look for it in the app store next month :)
-
Ally dashboard: the shadow task never updates
Whether I like items in my ally's activity wall or not, whether I comment or not, the ally dashboard always shows the shadow task as incomplete for the day.
32 votesThis is a known issue – we’re actually working on redesigning how allies work, and when those changes are released, this won’t be a problem :) Stay tuned!
-
Peak resilience increases with current resilience even when peak is higher than current is
My peak resilience has been 4 higher than my current resilience for the last level or two. The peak keeps increasing past what I've ever actually achieved. I've kept track, and my resilience has increased in the specific categories it seems to be adding points to, so the deficit cannot be explained by only been adding points to the other two categories. Looks like a bug to me.
4 votesPeak actually represents your maximum “potential” – not the highest amount that you’ve ever reached with your current score. We’re working on changing the wording to make this more clear :)
- Don't see your idea?