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  1. editing badguy text doesn't work

    I am unable to edit the text of a badguy (which suggests in the text that I should edit it).

    4 votes
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      0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
    • I can't click through on any button on my ipad.

      It was working a few days ago.

      4 votes
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        0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
      • i am completely lost. don't have a clue what to do.

        new user. just logged in. found myself doing some exercises: standing up, snapping fingers, but the videos were not loading and playing. i changed some settings, restarted firefox and logged in again. now i see a page completely different than where i was, no idea of how to get back there, or what to do with this page. yes, i read "i am stuck' page. as suggested i did click on "i don't remember what and can't see the name since this window is covering it" and found a list of brainstorming questions. sorry, not into brainstorming and answering questions.…

        1 vote
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          1 comment  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

          Hi Jeffrey,

          It sounds like you encountered some problems in the initial introduction process – when you came back to the site, it skips that process and takes you directly to your HQ. Please email me at jessica [at] superbetter [dot] com and I’ll help you get started with your game – additionally, we’ll had a Getting Started document to the community to help folks that get stuck. Thank you!

        • Voting system is a great idea but needs a bit of attention

          When I voted for a suggestion it clearly works because my votes were added to the total but it felt like I was rather left in limbo there. I hit 'vote' a few times but the box did not disappear.

          6 votes
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            0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
          • Tutorial

            It confused me when the opening page didn't say that this was to familiarize us with the process of Super Better, and instead it seemed like it launched me straight into a very very simplistic game. Might want to label it "tutorial".

            2 votes
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              0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
            • Can't switch from facebook to direct sign in

              Since accessing some stuff via facebook seemed to fail, I wanted to enter a password or something and there doesn't appear to be any way to do that. Editing my profile seemed like a place ot start, but it isn't working.

              4 votes
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                0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
              • Comments re. My Profile in forums

                A couple comments about the "My Profile" in the forum. The first would be that the text input boxes for some of the items are two small; e.g., for "bio" -- you get a box which could hold a couple words! The second would be that when you go to "My Profile", you start on the Visitor Messages tab rather than the "About Me" tab. That doesn't seem to make much sense. If it matters, I'm using Chrome at the moment.

                1 vote
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                  0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

                  Hi Steve,

                  I just reset the controls for the user profiles in the forums, so all the fields should allow for longer input. As for starting on the “Visitor Messages” tab, that is the way the forum software is set up – I’ll investigate it, but it may not be customizable. :) Thank you!

                  Cheers,
                  Jessica.

                • tried to change my health goal

                  tried to change my health goal and now I can't specify anything when I click on the health goal button.

                  1 vote
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                    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

                    To change your health goal, click on your existing goal (under where it says “I’m getting super better at”), and then click the edit button, which should be to the right of the grey banner. You should then be able to click the Illness/Injury button or the Health Goal button and choose a new area from the dropdown list. Please let me know if this doesn’t work!

                  • Small error - Link in "Zombie Program" Bad Guy goes to "Emotional Vampires"

                    When I clicked the link to read about Zombie Programs, it instead takes me to the article about Emotional Vampires.

                    1 vote
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                      0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
                    • Harmonization of terms

                      On the FAQ page, the description of "How long does it take to win SuperBetter" doesn't seem to correspond to the rest of the game. Are the seven solo missions the same as seven quests? Does "collective adventure" refer to the process of playing the game with allies, or is a collective adventure more like a quest in that it needs to be defined and then tracked through to completion? Is the Secret Lab the same as Secret Headquarters?

                      1 vote
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                        0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

                        You’re right! We used to call the introductory quests you get from SuperBetter “missions” – we’ll fix that! In terms of collective adventure, that’s just what we like to call the journey of getting SuperBetter – an adventure you undertake with your allies towards some epic goal. Your Secret Lab is not the same as your Secret HQ. Your Secret Lab is a private space only YOU can see. You can access it by clicking one of the bluegreen circles in the illustration bar of your Secret HQ (beneath the logo!). Let me know if that helps :)

                      • Signup is Not very user friendly

                        Separate login page from request page

                        4 votes
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                          0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
                        • Does anyone work over the weekend to address the various issues that people are reporting?

                          See above. Getting a bit frustrated with the lack of response!

                          3 votes
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                            0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi Andy,

                            We’re a very small company, and we do the best we can, although I’m sorry to hear about your frustrations. Please send me an email at jessica [at] superbetter [dot] com and I’ll see if I can help you out.

                          • Need a "getting started faq" or something simpler

                            The community pages encourage you to view the faq right off the bat, but there is too much information -- there needs to be a gentler introduction to it. If nothing else, have the first question in the faq be "How do I get started."

                            1 vote
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                              0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
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                                0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
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