SuperBetter Feedback

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  1. Save Note button doesn't work in Secret Lab

    I typed a note and hit the 'Save Note' button. Nothing happened upon button click.

    6 votes
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      1 comment  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
    • Much of interface seems to assume daily entries...

      But people often can't check in daily or may miss a day or two and then when trying to fill things out the wording seems awkward and inappropriate in some cases. Catching up seems hard.

      Need to think about ways to make it easy to keep up even if you can't or don't check in daily. Need to word items more flexibly.

      This may be partly due to dealing with a chronic condition rather than an acute condition or one where recovery is possibility. Anyway, mostly just that if you miss for a while, it can seem daunting to keep…

      2 votes
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        0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
      • meal planner

        I am dong the losing weight power up with stress management right now,.. I think that it would be cool to have quests like eat an apple today or something like that, id like to see a table that I can personalize to the type of fruits and veggies and things that I like and then to have quests that help me put more of those things into my diet,.. also it would be nice to have a meal planner that helps me plan meals and shows calories fat ect. so I can better track the things that I am…

        1 vote
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          0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
        • Quicker way to accomplish Activity/Quest/etc

          Hi there,

          I think it would be great to have a way to complete activities, quests, and other items from their lists, instead of having to click on the View button or the item itself to drill down just to click "I Did This". Maybe having people clicking the View button makes sense when they have never seen/created the view before, but once the item is old hat, why take up more time.

          BONUS: It would also be good to see if you have accomplished an item today. Currently, outside from the Activity stream, you can't see if you have…

          7 votes
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            0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
          • Didn't finish watching intro videos

            I wasn't able to finish watching the intro videos, but now I can't get back to them. It would be nice to have a way to go back to them.

            4 votes
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              1 comment  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
            • Activity Feed scrolls endlessly

              My Activity Feed just keeps scrolling and repeating itself. Is this a known issue? I'm using Firefox, if that makes a difference.

              4 votes
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                0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
              • Confusing Set-Up

                The beginning of the new SuperBetter is rather confusing, even for someone like me, who has been following it for a while. I just found the quest to select an Epic Win, because I didn't realize the default quest was anything important, I focused on the quest it gave me for my selected recovery path.

                IMO, the beta version of SuperBetter did an *exponentially* better job of walking you through the systems, terminology, and the interface of SB so that you knew what was going on. Right now everything is rather confusing, although the bad guys system is much better…

                5 votes
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                  0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
                • editing badguy text doesn't work

                  I am unable to edit the text of a badguy (which suggests in the text that I should edit it).

                  4 votes
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                    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
                  • I can't click through on any button on my ipad.

                    It was working a few days ago.

                    4 votes
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                      0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
                    • i am completely lost. don't have a clue what to do.

                      new user. just logged in. found myself doing some exercises: standing up, snapping fingers, but the videos were not loading and playing. i changed some settings, restarted firefox and logged in again. now i see a page completely different than where i was, no idea of how to get back there, or what to do with this page. yes, i read "i am stuck' page. as suggested i did click on "i don't remember what and can't see the name since this window is covering it" and found a list of brainstorming questions. sorry, not into brainstorming and answering questions.…

                      1 vote
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                        1 comment  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

                        Hi Jeffrey,

                        It sounds like you encountered some problems in the initial introduction process – when you came back to the site, it skips that process and takes you directly to your HQ. Please email me at jessica [at] superbetter [dot] com and I’ll help you get started with your game – additionally, we’ll had a Getting Started document to the community to help folks that get stuck. Thank you!

                      • Voting system is a great idea but needs a bit of attention

                        When I voted for a suggestion it clearly works because my votes were added to the total but it felt like I was rather left in limbo there. I hit 'vote' a few times but the box did not disappear.

                        6 votes
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                          0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
                        • Tutorial

                          It confused me when the opening page didn't say that this was to familiarize us with the process of Super Better, and instead it seemed like it launched me straight into a very very simplistic game. Might want to label it "tutorial".

                          2 votes
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                            0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
                          • Can't switch from facebook to direct sign in

                            Since accessing some stuff via facebook seemed to fail, I wanted to enter a password or something and there doesn't appear to be any way to do that. Editing my profile seemed like a place ot start, but it isn't working.

                            4 votes
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                              0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
                            • Comments re. My Profile in forums

                              A couple comments about the "My Profile" in the forum. The first would be that the text input boxes for some of the items are two small; e.g., for "bio" -- you get a box which could hold a couple words! The second would be that when you go to "My Profile", you start on the Visitor Messages tab rather than the "About Me" tab. That doesn't seem to make much sense. If it matters, I'm using Chrome at the moment.

                              1 vote
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                                0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

                                Hi Steve,

                                I just reset the controls for the user profiles in the forums, so all the fields should allow for longer input. As for starting on the “Visitor Messages” tab, that is the way the forum software is set up – I’ll investigate it, but it may not be customizable. :) Thank you!

                                Cheers,
                                Jessica.

                              • tried to change my health goal

                                tried to change my health goal and now I can't specify anything when I click on the health goal button.

                                1 vote
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                                  0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

                                  To change your health goal, click on your existing goal (under where it says “I’m getting super better at”), and then click the edit button, which should be to the right of the grey banner. You should then be able to click the Illness/Injury button or the Health Goal button and choose a new area from the dropdown list. Please let me know if this doesn’t work!

                                • Small error - Link in "Zombie Program" Bad Guy goes to "Emotional Vampires"

                                  When I clicked the link to read about Zombie Programs, it instead takes me to the article about Emotional Vampires.

                                  1 vote
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                                    0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Harmonization of terms

                                    On the FAQ page, the description of "How long does it take to win SuperBetter" doesn't seem to correspond to the rest of the game. Are the seven solo missions the same as seven quests? Does "collective adventure" refer to the process of playing the game with allies, or is a collective adventure more like a quest in that it needs to be defined and then tracked through to completion? Is the Secret Lab the same as Secret Headquarters?

                                    1 vote
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                                      0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

                                      You’re right! We used to call the introductory quests you get from SuperBetter “missions” – we’ll fix that! In terms of collective adventure, that’s just what we like to call the journey of getting SuperBetter – an adventure you undertake with your allies towards some epic goal. Your Secret Lab is not the same as your Secret HQ. Your Secret Lab is a private space only YOU can see. You can access it by clicking one of the bluegreen circles in the illustration bar of your Secret HQ (beneath the logo!). Let me know if that helps :)

                                    • Signup is Not very user friendly

                                      Separate login page from request page

                                      4 votes
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                                        0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Does anyone work over the weekend to address the various issues that people are reporting?

                                        See above. Getting a bit frustrated with the lack of response!

                                        3 votes
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                                          0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hi Andy,

                                          We’re a very small company, and we do the best we can, although I’m sorry to hear about your frustrations. Please send me an email at jessica [at] superbetter [dot] com and I’ll see if I can help you out.

                                        • Need a "getting started faq" or something simpler

                                          The community pages encourage you to view the faq right off the bat, but there is too much information -- there needs to be a gentler introduction to it. If nothing else, have the first question in the faq be "How do I get started."

                                          1 vote
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                                            0 comments  ·  editing/UserExperience  ·  Flag idea as inappropriate…  ·  Admin →
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